I will definitely be working with Veterans United with my next home purchase whenever that will be. I will also be recommending Veterans United to any Service Member or Veteran who is in the market for buying a home.The process was better than I expected and everyone was professional but very friendly.
Smooth as silk!
Veterans United great company
I would highly recommend doing your research prior to settling with VU. Our experience was far from great. We didn’t close on time due to failures on behalf of our loan teams. Buying a home, especially for first time home buyers like us, is stressful and there are a lot of unknowns, but VU did nothing to help that. Communication was rarely initiated by our loan officer and there were multiple occasions when our loan officer became extremely arrogant and rude to us. We were thankful to be paired with an AMAZING realtor, Micky Kilburn, who got us through he entire process no thanks to VU.
Response from Veterans United
James, your honest feedback is valuable and we thank you for sharing your voice with us. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United. If you would like discuss more on your experience we recommend contacting your Client Advocate department to assist further. Thank you again for your service.
Any veteran looking to buy a house, especially as a first home buyer, I highly recommend working with Chris and his team at Veterans United. Everything was smooth and worry free!
Use another va loan option!! Do your research. If all else fails call the bbb to help with the process. Find your own help don't take their referrals.
Response from Veterans United
Ashley, Thank you for allowing us to know how you feel about the VA loan process. We recommend that you contact our Client Advocate department to discuss further on your experience and assist us in points of training if needed. Thank you again.
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Great service! Felt like they were working for me and not some “institution”. All together a very good experience.
I was very impressed with all aspects of the process. There are so many moving parts to buying a house, but all of the moving parts were dealt with flawlessly and as stress free as possible.
Great experience!
