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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,199

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,199 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United and Dustin's team. Their level of professionalism is only eclipsed by the feeling of friendship and family that is exuded be everyone on the team. Seems overhyped, but no! Even after we were cleared to close and they could have moved on, they continued to step up! The personalized care package was amazing! I didn't even know that they knew the names of my dogs! Thank you for everything Dustin and Team. Truly amazing folks! #donkeylife!

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Best home buying experience ever. The process started out a little rocky but my team helped me push through it and they were awesome. I can't thank them enough for helping me with my new forever home.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

2.5 out of 5 Stars
Would Recommend

Response from Veterans United

Melinda, based on the score you provided, we'd like to hear more about your experience. We look to use your feedback to continuously improve the service we provide our service members and their families. If you have anything you'd like to share, a member of our Client Advocate will be available to listen and resolve any outstanding issues.

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

From day one John was on it. When our close date was moved up he made sure to get everything in quickly. Overall fantastic experience!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Everyone we worked with made the entire process so simple for us first time homeowners and went above and beyond. Thank you!

headshot image of Russell Korte

Loan Officer: Russell Korte

NMLS# 558878

5 out of 5 Stars
Would Recommend

Support means everything and it shows. My team was the best! You saved my life…

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

4 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Linda spoke more to Jonathan numerous times, for all of his help and support.
We want to thank everyone for the team support you gave to us, all your guidance and dedication in helping us achieve a new home.

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Everything about this mortgage was great.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
Photo submission from Angela D.

Lots of thanks, hats off, and just keep doing what you do for us vets! My heart is full and I am overjoyed with the felt love and support i received in this home buying experience! You guys rock!!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

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5 out of 5 Stars
Would Recommend

Smooth from beginning to end. My portal page and to do checklist was clear and easy. I am super impressed with the whole process. Thanks to everyone for helping me move into a new and exciting chapter of my life.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

The team was very much on the ball, replying to questions quickly and getting the loan done.

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
Would Recommend

Outstanding team!

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

More Reviews

See all 393,199 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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