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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,230

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,230 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

We have purchased and sold many houses throughout the course of my military service. This has been the quickest and easiest process ever. They were recommended by my daughter after she used them. I agree with her they are awesome.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Veterans United home loans has made the home buying experience pleasant. The staff was simply amazing due to customer service alone. I really appreciate what they have done for veterans past and present. Thank you Veterans United home loans for your service!!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United to everyone I know

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

The process might be tough and frustrating at times, but when you have people on your side who want to see you as a homeowner it’ll be worth it. Both my loan officer and transaction coordinator made a way to make sure I was financed. They were patient and dedicated.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

The quicker you are to get your documents in the easier the process will be.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

PLEASE TAKE ADVANTAGE OF THIS WONDERFUL TEAM OF PEOPLE THEY ARE COMMITTED,VETERANS AND CIVILIANS WHO WANT TO MAKE YOUR'E HOME BUYING EXPERIENCE A JOY NOT A NIGHTMARE.THANKS,TO ALL THE VETERANS UNITED TEAM. GOD BLESS YOU ALL.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

VU is a good company, I did however experience major problems during my initial purchase. I ended up paying at least $4,000 more at the closing than I was quoted. My ‘specialist’, Katie Rose, couldn’t explain it to anyone, and eventually was rude to my closing attorney, who said he never encountered anyone like her from a mortgage company. The attorney waived his fee so we could buy our house. A month later a request for a review came to me. At that time, the person, I cannot remember his name, was shocked when I told him the story. He called back the next day and told me that no one could still figure out the accounting. The good part is, he sent us a check for a couple thousand dollars, leaving us out only a couple thousand dollars. I have since refinanced with VU, my specialist was Seth Wilmes and he was fantastic. So, regardless of my bad experience, I would use them again, but beware of promises, and document every contact with your specialist.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Very pleasant experience. First time using my VA benefit. Very easy to upload documents and use website. My loan officer Eric Soete told me exactly what I needed and everything worked out just like I expected. Will definitely use them in the future for any of my home buying or refinancing needs.

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Brian Bradley was our loan officer with veterans United he was thoughtful compassionate, and very proffessional, answers all question asked. We appreciate Brian and his team for all their help. Larry and Rose Johnson

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Adam Campbell

Loan Officer: Adam Campbell

NMLS# 1517906

4.5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Point of contact is a big deal. Kathy Monnig at Veterans United was wonderful to work with. She made it clear that the buck stopped with her and any problems encountered, and a few popped up, were going to be handled by her. Very positive experience with a professional. These scenarios are rare these days. If you're looking at the myriad of companies asking for your business with a veteran's home loan, look no farther than Veterans United...and hope they assign you Kathy Monnig! Wade Powers Sun City Center, FL.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

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5 out of 5 Stars
Would Recommend
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Turn ur trust over to him & he will guide u slowly...

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

I had an excellent experience with everyone involved with my home purchase. They made the process easy and made me feel like they were on my side. I never felt like I was just turning in paperwork for a business transaction. I felt supported every step of the way. I look forward to the future and working with Veterans United again.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

To all veterans my personal experience was super. You will receive all the support to make your home buying experience a dream come true. The Veterans United organization is the best program for all veterans to experience. Also thanks to the Department of Veterans Affairs for enabling our military and veterans.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Everything is online and as a result you have some control over the process. They were extremely helpful and the communication was great. Painless process. Would highly recommend.

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

More Reviews

See all 428,230 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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