Thought the process was a bit erratic but, after doing some research, determined that this was a result of Veterans United following government requirements instituted a few years ago. Communication and follow up with Nichole and Danielle was very good and they were on top of all aspects of the funding.
Lee was great with getting everything accomplished with minimal input from me! Everything was super simple!
Excellent group with genny
Great service that made a complicated process very easy.
The entire team at Veterans United has been absolutely amazing.
Sam was awesome. He made the process so easy and hassle free. I would highly recommend him!!
Compared to other home buying experiences I've known of, Veterans United practices are unheard of. To request so much of my personal information without explanation is uncanny.
Response from Veterans United
Tobias, we understand the VA loan can feel intrusive at times. The VA's guidelines are in place to protect Veterans, and they do require that certain financial information be documented. We are sure to limit this to only the items needed for loan approval. Our Client Advocate team is available to explain this in more detail should you choose to reach out.
Greg is so professional, yet down to earth polite and efficient ... a great reference for your company!!
Very easy transaction
Customer service was truly outstanding. There was transparency, teamwork, efficiency and effectiveness. I am just super happy that I chose Veterans United Home Loans.
Easy, fast process and the team did everything right the first time.
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Good rates, good service
The most professional transaction I have experienced in a long time. I was always able to speak with someone who was able to help me without having to be transferred to someone else. Special thanks to Ashton whom always kept me updated, she would often call me before I would have the opportunity to phone her. Thank you! (Jon, Janet, Ashton, Meghan, Dustin, and Matt). I did not have to opportunity to speak with Matt but I am sure he is just as professional and competent as the rest of the team.Edgar Staggers
