Great team! Jody was patient and answered all my questions.
Things went very smooth except the law office on closing.
The experience was heavenly, professional and the dream come true thank you Veterans United
The closing process was terrible. The customer service from your employees was the worst I have ever experienced. As a 100% disabled veteran I was on the verge of being homeless for the holidays. I would never recommend your company to anyone and I know for a fact I am not the only one that feels this way. The title company we used deals with the same issues at least 5 times a week from other customers!!!!
Response from Veterans United
Henry, we're sorry to hear about the issues that almost delayed your closing. We're grateful our Client Advocate team was able to assist you with closing your home purchase on time. If you wish to continue your discussions with the Client Advocate team, they are available to assist you.
This was a smooth and effortless process! We had a great team at VU on our original loan and on this refinance.
I have never had any issues with Veterans United and in fact, I have found their loan process to be the most efficient and least painful that I've ever encountered.
Robert was very friendly and helpful, kept us informed of everything..very much appreciated.
Jody and his team made the process enjoyable and stress free. All of my questions were answered Promptly and thoroughly and I will never go anywhere else when it comes to the VA loan.
Such an easy process. Will definitely recommend Veterans United to others.
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Veterans United made our experience as easy as cutting a slice of cake. We are 1800 miles away in CA and they could not have done a better job! We started the loan process a little nervous and before we knew it we were signing loan docs and being given the Keys to our Dream home. Thank You.P.S. we love the personalized coaster set and the T-shirt! What a treat....
Extremely helpful and makes everything super easy.
The best service we have had in a long time. The staff was very friendly and quickly responded to all of our questions.
