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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,231 reviews
547 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,231 unfiltered reviews

5 out of 5 Stars

The experience was unreal. Meghan's team always stayed in touch and provided many resources during my home buying process. I would recommend Veterans United to friends, family, and co workers.

headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

I was extremely impressed on how the Veterans United home buying process was so well coordinated and planned.The checklist of the "To Do List" worked like clockwork. This process in itself was awesome! Every step of the way I checked off, gave a sense of accomplishment and excitement to ultimately buy my home.
The entire loan team and process lead by Kevin Reichert, was surprisingly almost as easy as buying a car.I would recommend Vetrans United to any of my fellow Vetrans, as a one stop shopping for all things related to buying your next home.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Carrie Freeman

Associate Director of Production: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer Team Lead: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Working with Jared Cruz and his team was a wonderful experience! Jared was amazing throughout the entire process, and I truly appreciate all the help, support, and guidance he and the team provided. They made everything feel so much easier, and I couldn’t be happier with the service I received. I’m very satisfied and grateful to have worked with such a great team. I highly recommend Jared and his team to anyone looking for a great loan officer!

headshot image of Jared Cruz

Loan Officer: Jared Cruz

NMLS# 2853064

5 out of 5 Stars

I’m so grateful I chose Veterans United for my homebuying journey! Buying a home can feel overwhelming, but having a team there to answer questions and help navigate each step made such a difference. I appreciated their patience, communication, and dedication throughout the process. As a veteran, it means a lot to feel supported during such a big milestone. Thank you for helping me reach this exciting new chapter! I would absolutely recommend Veterans United to other veterans looking to purchase a home.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Jake Force

Loan Officer Team Lead: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

"Huge shoutout to the team at Veterans United!! They made the entire mortgage process so simple and quick. Communication was always on point—fast response times, clear explanations, and zero hassle. It made a huge difference, and I’m so grateful for their help!"

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

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5 out of 5 Stars

Adam and Dan were amazing

headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Very professional, patience, and helpful thru a difficult 11 month new construction putrchase. Thank you so much Ken and Jenny

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4.5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

4.5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

This was our first time getting a home and Veterans United were beyond perfect. Always picked up the phone or messaged back without delay.The team also ensured to check up on us often and made the home buying process seem easy. If you’re a veteran and buying a home for the first time or the 100th time, these are the people to trust and get you squared away!

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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Experience first-hand why 382,797 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

4.5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Kaycie Coffman

Loan Officer: Kaycie Coffman

NMLS# 2097412

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

0.5 out of 5 Stars

Things were going okay until the last 48 hours before closing in which Gabriel Maldonado got pushy with me, literally told me not to listen to people talking about the process, and said "he only cared about when my inspection was gonna happen before I signed off!" He also didn't tell me correctly how the re-finance works with a VA loan, and didn't disclose you must obey "lenders rule" when securing a VA loan. This would have been great news to know before 48 hours before closing. Had I known, I would have chosen another lender. My advice, make sure you ask every question at the beginning, simply omitting facts, rules, rights and regulations does not make it okay to thing you are forgetting or don't have to tell the client. Omitting factual and helpful information is essential, and the same thing as lying. My advice, do your shopping around and do your homework. By the way, he was nice enough to make sure to pretty much ruin my buying process in the last 48 hours before closing. Make your own decision on what has been done and said. Unethical? Disrespectful? Unprofessional? Behavior unbecoming of a Veteran not looking out for Veterans benefits and well being? You be the judge.

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

0.5 out of 5 Stars

Veterans United absolutely is the worst ever. They are not veteran affiliated, nor do they back veterans. They are simply a bunch of incompetent fools trying to justify their existence. Their communication, professionalism and customer service is the worst in the business. No one should ever do business with this organization. It is no wonder their is a class action law suit against them. What a world class bunch of losers and out right horrible human beings. Don't fall for these con artist. I would rather deal with loan sharks in a back ally than deal with these morons.

headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

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