The Veterans United loan team did an amazing job from start to finish! Special thanks to Kendall and Donna for communicating with us through the entire process and kept us informed on what was needed within the short closing time frame. We did it in 14 days and I can’t thank the whole team for making the process so easy and smooth. I truly appreciate all their hard work and would highly recommend this team!
Lindsey James was amazing to work with, she was very attentive and always answered any questions I had. She was always on top of things from start to end. Her and her team were so helpful and outstanding throughout the whole process!!
Employees like Mr. Spencer Wesson and Ms. Marina Chiodini come along once in a blue moon. They pulled all the stops to achieve the objective of getting me the refinance I requested and needed. I am so grateful and honored to have worked with them as my team to accomplish this task. Please know that they together are indispensable to Veterans United Home Loans and should be appreciated for their commitment to your office and to the veterans whom they serve. I applaud their devotion to duty, and congratulations on their efforts!
Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!
This is my 3rd time using Veterans United. Each time I have worked with Callahan Thompson and his team. I also worked with Ellen Wheelis- who was the most polite representative I’ve ever worked with for any company. Cal was super responsive, and loaded with answers for any questions I had. I am beyond happy with their service they provided me. There is a reason I have trusted Cal and his team to help me- they are amazing! Our family is forever grateful for their help and assistance in our purchase of our dream home. In the future if I ever need assistance- I won’t hesitate to reach back out to them.
Great experience. Facilitation of process was exceptionally fast and done with ease. Awesome loan officers and associates, all concerns addressed quickly. Highly recommend VeteransUnited.
Blake and team was phenomenal! Made everything easy from beginning to end kept me up to date on status and saved us $$ along the way. Highly recommend!
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The team here at VU helped my family and I find the right home. Kyle, Alyssa, and Adam assisted me the most, they are helpful which made the process as stress free as possible. I would most definitely recommend their services to any one looking for a home.
We had a great experience with Veterans United. The entire process was so well guided that I honestly didn’t have to think or worry about much—they kept us informed and made sure we always knew what was needed and what came next. I also felt completely comfortable asking questions throughout the process. Eli, Kait, Joshua, and I’m sure several others behind the scenes were awesome to work with. They made buying our home feel easy and straightforward from start to finish. I’d absolutely recommend Veterans United!!!
Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!
I’m euphoric over the whole process and enjoyed working with Kenny and Matthew immensely they were awesome.
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I was very pleased with how my VU team operated from opening to closing and in getting us to our dream house. 5 stars all the way. Knocked it out the ballpark.
Mike and his staff were great to work with. Very smooth loan process and closing as well.
I’ve never bought or owned a house before but thankfully the process was simplified and definitely easy thanks to Veterans United. Any and all questions were answered by everyone involved whether it be with insurance, inspections, and moving.
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
Kyle did an amazing job walking me through everything I needed to help the mortgage process go smoothly!
I have used this mortgage broker before. The first time it was a dream and I truly enjoyed my experience. The second time, however, was a complete headache and very stressful situation. I understand the issues come up during buying a house, totally understandable. It was extremely difficult though to get answers or even get a response in general in a timely manner. If I did get a response, it was rather vague or didn’t completely answer the question. One time an issue almost delayed my closing, it was a problem with my homeowners insurance and the roof. I could not get a clear answer on what needs to be done in order to handle the situation. Finally my Realtor had to step in and push very hard to finally get the answer that it was a mistake and they will fix it. This was two days before closing, and I was scared. I was going to not be able to close on my house. Once again, I totally understand that things need handled, and that things come up, it is the lack of response in the lack of clarity that was frustrating. My Realtor told me that she had prior experience with veterans unit and it was not good, but I assured her I had a great experience the first time. I am starting to understand now what she was saying when she told me this. I enjoyed working with Rich and he was pleasant to talk to, but his team was difficult to reach and work with. I even had issues after closing with funds being dispersed properly that I still had to send several emails to even start to get an answer That makes sense. Once again, it was an error, and I was given a credit, thankfully. I appreciate that, but I was still very stressed out in my insurance agent, very upset that she was not given the funds on time as stated previously several times by her. I am hoping that this error does not cause a lapse in coverage when this mistake had nothing to do with me. I’m only worried that if I did not get involved and start messaging different people that it would not have been handled.
