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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,635 reviews
527 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,635 unfiltered reviews

5 out of 5 Stars

Had a great team, felt informed and communicated with. Made the process much easier.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Luke Kindle

Loan Officer: Luke Kindle

NMLS# 2826181

5 out of 5 Stars

The whole team at the VA was great, answered all my questions, and communicated well. Jeff was amazing, and I 10/10 recommend him to anyone.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

First of all Andy was a dream! That man answered every single question we had promptly and with detailed explanations so we’d understand the process. When things went a little sideways due to factors out of his control, he jumped on it and worked tirelessly to get things back on track. His knowledge and experience clearly made a difference and he made a scary life milestone much easier!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Very easy to do business with the Team. VU was very professional, punctual, and helpful. Ben was FANTASTIC!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4.5 out of 5 Stars
headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

I couldn't have hoped for a better group of people to help me buy a home. Thanks.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars

Did not have any issues working with Veterans United, it was very nice having a local office available for face to face conversation.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Great experience once again with the VU team! I wouldn't go anywhere else!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

Jake was professional and I was comfortable with him. He made the process understandable with timely facts and information. He provide statements with complicated information which was explained clearly. I was informed at every stage of the loan process. The loan went smoothly. I gave a 10 which I hardly ever do because I always find fault. NO fault.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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5 out of 5 Stars

OMG, I cannot say enough good things about Veterans United. Eric Wetz & Adam Nelson and the whole team were on point and very professional. Walked me through the process and was very patient when explaining things when I called a thousand times. I would definitely recommend this company and I pray you get someone as helpful as I did.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

2.5 out of 5 Stars

It is really hard to speak to the loan officer.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

4 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars

We had a great experience working with Veterans United! As first time homebuyers, we anticipated feeling overwhelmed with the home buying process. However, Danielle made everything run smoothly and stress free. She was always responsive and extremely knowledgeable, and we appreciated the time she took to explain things to us so we felt confident in our decisions moving forward. Thanks to their efficiency and hard work we were able to close on our home right on time, and in much less time than we thought possible! We would highly recommend the Veterans United team to anyone!

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Excellent communication and outstanding service.

headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I want to give a very special thanks to my loan team, Jake and Natascha!From the very beginning, Jake always came across as someone who was honest, trustworthy, and genuinely committed to helping us. He was always willing to make time to answer my questions and explain things along the way. As a first-time homebuyer, there was so much I didn’t understand about the process, but Jake took the time to break everything down in a way that was easy for me to understand. His patience, knowledge, and guidance gave me confidence throughout the entire process.Natascha was equally amazing and was always there to make sure we stayed on track for closing. She went above and beyond to find solutions and help process documents that were challenging for us to obtain. Thank you, Natascha, for your patience, persistence, and dedication in helping us get across the finish line!I truly cannot say enough about these two incredible professionals. Jake and Natascha played such an important role in helping us achieve one of my proudest moments—becoming a homeowner.Thank you, Jake and Natascha, for everything you did for us. We are incredibly grateful to have had you both on our team!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

4.5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

0.5 out of 5 Stars

I would not recommend Veterans United to support Veterans with a home loan. The underwriter took the longest and I do have regrets going through Veterans United who was recommended to me from another Veteran.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

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