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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,003 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,003 unfiltered reviews

5 out of 5 Stars

We are happy that we chose Veterans United as the lender for our home loan. When we were ready to refinance, we went to Veterans United first. The process was easy and smooth.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

This was truly the best home-buying experience my family and I could have asked for. We now have a beautiful home that we are incredibly excited about.We are deeply grateful to the VA Home Loans team, especially Ross and his team, for giving us exceptional attention throughout the entire process. I even called and texted on Saturdays and Sundays, and they always responded promptly. That level of commitment was promised from the beginning when I first spoke with Ross, and he and his team delivered on that promise every step of the way.Thank you for helping make our dream of homeownership a reality!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

I will be very happy to tell my friends to do business with veterans.

headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

It has been 13 years since my last home buying experience. This week we just closed on a new home and the difference is night and day. Veterans United was a great company to work with. But even better than that was that we had a team of 4 people that were dedicated to helping us along the way. Each one was a professional at their job. And everything was so fast and seamless. They are up to date on technology and they process was just so easy. I will use them again and recommend them to anyone.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

4.5 out of 5 Stars

Nick answered all questions and made this long process work.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4.5 out of 5 Stars

I couldn't be more happy with my new home. The longest part of the process was finding a home but after I found a home the turnaround was quick.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

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4 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Carma and her team were wonderful to work with, they communicated well and were on top of things making the process smooth and enjoyable

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

My wife and I had such a wonderful experience working with Veterans United from start to finish, they made the entire process feel smooth, comfortable, and much less stressful than we expected. They were patient, helpful, and always made sure we understood what was happening along the way. We truly felt supported throughout the process, and we are so grateful for the time and care they put into helping us. It was a great experience working with Shannon and Matt and their team and we would definitely recommend them to anyone looking for a mortgage loan officer!

headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Honestly was the easiest loan I have ever done!

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

Luke kept me in the loop answered all my questions and then some. Very intelligent and easy to work with. Love veterans home loans I would recommend them to any veteran!!!

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

Very kind in all interactions. Made sure we understood documents and next steps. Helped us know what to expect next.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Excellent help with everything, I will be recommending Veterans United always!!

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

I would highly recommend Veteran's United anyone. They put together an excellent team of experts who guided us through the process from find the home that is the perfect fit for us through all the steps leading to an easy closing experience.We thought purchasing a home would be a daunting experience but our Veteran's United team made the process easy to understand and follow. They kept us informed every step of the way. They held our hands all the way through to the closing and beyond.Our team of experts: Austin Bennett, Jason Burris, D.K. Wilson, and Sidney Digbie (OUR Buyer's Agent) were a superbe group who never left us hanging. Their timely communication with us created a pleasant journey from renters to homeowners.We could not have asked for a better experience.Thank you Veteran's United. "We got the keys, keys, keys...!"

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

3.5 out of 5 Stars

I would be asked to provide information, I would and it would be accepted. A few days to week later, I would be told it wasn’t sufficient. I felt like everyone I was making progress forward, something would set me back again. Seemed like the person doing the underwriting was familiar with why state or county requirements. I was close to just not using. Waited till the last minute to ask again for something which set my closing back.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

3.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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