Malachi Goodman was extremely responsive, helpful, and encouraging throughout this process.
I was reccomended by my supervisor and i would be a fool to not share with someone else
There was minor communication breakdown but overall exceptional service.
Had a great team. It was a new learning experience.
The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.
They help make the process easy. Always there to answer questions and got back to me in a timely manner.
Working with Veterans United was an absolute breeze. The entire process was simple and streamlined, and the people were fantastic to work with.
Hunter and Wendy were great to work with. They were honest and forthright through the whole process.
Would recommend Josh and United home loan.
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Katy and Tyler were absolutely fantastic to work with. Personable and understanding, tips and tricks to help me be more effective and efficient. Thoughtful, genuine ..I can go on and on. I really enjoyed working with them and will 100% be recommending them to friends and family.
My experience was very smooth and simple. I have used Veterans United twice once for a purchase and now a refinance. I was always informed during the process and if I had any questions they were answered quickly.
As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!
You guys are awesome knocked it out of the park thank you
Blake T. Is Amazing to work with!
Ty for your patience
Nice people but majority of my documents were incorrect with pre filled data / all the way up until closing day where my mortgage and escrow were incorrect at closing. Closing should’ve taken 30 minutes and it took 2.5 hours waiting back and forth on corrections. If you go with them the app is pretty good and smooth but really take your time reading all of the documents details because it looks like there were quick mistakes like the sellers name included with mine as a name I’ve used in the past, some documents didn’t have the total of the house, some didn’t show I also own a second property, at closing the mortgage was off by $30 so just take your time to review everything.
Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉
I feel like I was conned out of around $6000. Instead of locking my rate in at 6.5% which is what I was quoted at until the very end. Aaron Foster waited until the interest hit 7.5% before offering to lock in. He then said we could've locked in at the original 6.5% but this was not communicated to me until after the fact. This rise in interest was public knowledge and anticipated for a month. It then cost around $6000 extra dollars out of pocket for me to get this interest rate lowered to what I was quoted at during the process. I did go ahead any pay extra to have it lowered to 6.125%
Had an initial issue with realtor but we were able to get it resolved. Also misunderstanding of financial information but again got it resolved.Also I never give perfect scores on surveys unless the service was perfect, almost impossible, so read my scores as an accurate rating of my service. Also do not ask people to do a survey and say a 10 rating is what they need and everything below is not good, that makes the purpose of the survey pointless.
