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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,224 reviews
721 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,224 unfiltered reviews

4 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Christina Squires was outstanding in all aspects from start to finish. A true professional not AI but with the human touch of compassion and reassurance to remain patient and diligent through the entire process.

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars

every question I had was answered promptly and accurately. At no point did i feel rushed or made to feel pressured. great company.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Torri T. Was a phenomenal help in this whole process and never once did I have a poor interaction with her or any of her team

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Great job thanks guys

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Ashlyn was excellent through the entire process. She took the time to explain everything to us and was always available for questions.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Schandler and the team were awesome and easy to deal with!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

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5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

I had an absolutely positive experience with Veterans United. I would recommend them to other people, and would be proud to do so.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

The whole team was awesome. Everyone seemed to be very knowledgeable and gave some awesome advice throughout the process. The whole process went very smoothly and I loved the VU app.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Even though the process was little frustrating but my team, patiently bear with me and provided me with all the assistance that I needed. I just want to use this time to also say thanks.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars

Maybe this is more of the realtor's responsibility, but it would have been nice if someone would have advised us that the seller might leave all their Airbnb furniture and artwork in the house. Then we could have requested for it to be removed instead of allowing them to leave stained and burnt furniture, and weird artwork. I think what happened was the seller decided to leave all their Airbnb junk when we requested a $5000 credit back for maintenance fees. Kind of like "well if I'm giving you a $5000 credit back then you can also deal with all this junk" which I just think was highly unprofessional.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

4.5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

We had a complicated home purchase and the VU team were there for us every step of the way. Shawn is fantastic, he really goes above and beyond, and Maria kept me on track throughout. We have worked with Shawn in the past and he has been a consistent partner for us in every way. Thank you!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

From start to finish Kris Doren from United veterans made the transition to a new owner so easy. Kris was available around the clock to help me secure my loan and make it a smooth transition. I would highly recommend United veterans organization and especially Kris Doren and his fantastic service he provided.

headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

4.5 out of 5 Stars

My experience with Nina was exceptional, she made us feel seen and valued. Went above and beyond to answer question or get us who could answer our questions. I would highly recommend Nina.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

4.5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

4 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

2.5 out of 5 Stars

The employees appeared inexperienced and made multiple avoidable mistakes. The process was disorganized, communication was poor, and I had to catch errors that should have never happened. Overall, the level of professionalism and attention to detail was not what I expected.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

1.5 out of 5 Stars

The staff is friendly but needs serious retraining in the loan/lender department greatly. We had to constantly ask our realtor (who has 20+) years of experiance on what to-do for MANY things and it was only when the loan officers supervisor took over 90% of our case that thing started to smooth out.Our realtor also had to correct issues that shouldn't have even popped up that the loan officer never caught and then she would have to contact the loan officer and have her correct things.We were also given multiple closing dates because paper work was not submitted in time causing us money, frustration and time.They may be the number one VA home loan company in the country but our experiance was mediocre and lack luster at best! I was just as excited to be done with dealing issues that never should have risen and broken promises on time lines. I was just as excited being done with their staff as I was buying our first new home!

headshot image of Michaela McDonald

Loan Officer: Michaela McDonald

NMLS# 2798792

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