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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,421 reviews
734 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,421 unfiltered reviews

5 out of 5 Stars

My second time using Bryant and his team for a home purchase. Amazing service, quick and painless process. An absolute pleasure to work with this team.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Brian Poterbin, Kate Keating, and the entire VUHL team were exceptional throughout the entire home loan process. Every team member provided prompt, professional, and outstanding customer service from start to finish. They consistently went above and beyond to keep me informed, answer my questions, and make sure I felt supported every step of the way.This was by far the best home-buying experience I’ve ever had. I truly couldn’t have asked for a better team, and if I could give a higher rating, I absolutely would.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Veterans United made things easy and with open communication. Jon and Kyle were always there to answer any and all of our questions. This is our second home with Veterans United, and I can not imagine any other way of buying a home and will recommend anyone to use Veterans United.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

0.5 out of 5 Stars

We had an extremely stressful, disorganized, and untimely experience with Veterans United. My client said they would never use them again after our experience. We had an 11 day delay on closing because of items that should have come up previously but waited to be brought up until the week before closing. Terrible communication and response.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

Amanda and Greg supported and advocated for the purchase of my home. They helped me navigate the underwriting. After they told me, I was approved for the loan I became very emotional, after going through years of grieving therapy. I am no longer a homeless veteran. They saved my life. I will never forget them.Thank you

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Throughout the process, I always felt confident that I was in goods hands.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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4.5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Professional! Prompt! Courteous! The entire team blessed our home loan experience with their excellent assistance!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars

Kyle was great. Helpful and understanding of the situation.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

I work with Cal he was very fun to work with and communicated everything that I was not sure of.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

Ready to see for yourself?

Experience first-hand why 368,445 homeowners give us a perfect score!

Check My Eligibility
3.5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

I have purchased real estate before but not with a VA loan that seem to have their own set of rules. Nate and his staff ensured that I had all documentation needed in a way that let me find the required information at my own pace.Loved their professionalism.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Veterans United and Mike Patzius makes a team that is unbeatable, will always trust them for all my home loan needs. I always feel very safe dealing with Michael and know he can always help me in any manner. Sincerely, Roy Peters

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

This was easy and painless process. Great team to work with. Timely feedback from my team

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

My VU team was absolutely outstanding! This whole process was done online and I could not have asked for a more professional and accommodating team!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

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