Too many people calling in the beginning asking the same questions. Stopped answering to anyone other than my dedicated Loan Officer Anne.
Hi, my name is Valarie, and my husband and I had a wonderful journey at Veterans United. Jake, loan officer, was a kind, dependable, and trustworthy support for me. He always had my back when things looked tough, and somehow Jake found a way to solve the all the tough situations. Mason, loan coordinator, was a hard worker and also great at solving possible problems. Brian, my agent, was very patient and considerate during our special house hunting. I'm very appreciative because eventually we found what we wanted. Terrill was resourceful and always ready to make our home search successful. Like Jake, the entire team was hard working, great problem solvers, considerate, great at attention to details and at acquiring discounts and benefits for us. I give Jake and his entire team at Veterans United a A+++.
I personally had many obstacles to overcome during my underwriting process, and Casey was incredible during it all. Very near to the end, I found out my pay once I moved to Kansas would be dramatically less than I was lead to believe by the company I work for. We added my wife very late and Casey handled it like a pro. We had her information in and any obstacles we had to handle taken care of in no time flat. Not only that, but my wife and I are expecting. They sent us a bib with our sons first and middle name on it, a baby book, and some treats for our animals. I would give them 100 people’s worth of 5 stars if I could. I couldn’t be happier with my experience.
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!
The entire team was, absolutely, fantastic, during the entire process! We would have not been able to accomplish all of the important things, without their support and professionalism. Megan, Chance and Jake at the home office:
They were very helpful and explained everything. If I was unclear on something they explained it so I understood everything. Very personable and friendly. Will definitely recommend them to everyone I know and tell people I don’t know about them.
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Megan was great. She answered all my questions and was very responsive and helpful throughout the process. Jordan was very unresponsive when it came to asking her questions or just trying to get into contact with her. There was a lot of last minute stuff that had to be taken care of that was causing some issues and frustration.
I couldn’t have asked for anyone more knowledgeable and so willing to assist at any given moment, than Kyle. Working with Kyle, along with his team was one of the most pleasant experiences I’ve ever had in doing business. I look forward to working with Kyle and his team on future purchases. Thank you to everyone who worked alongside Kyle, and especially thank you, Kyle, for your knowledge in everything we had to deal with in my lending.
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
Chris was outstanding from the beginning. Helped answer many questions.
They were great! Helped me get my credit in good standing, got me pre-qualified, walked me step by step through my complete purchase of my 1sr home! Thank you to my Veterans United Team!
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I would by all means recommend any veteran to use veteransunited .
They made the mountain I was facing seem as small as a mole hill and walked me through every step ,it was as painless as it could be !.
I was very impressed communication on every step .
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
They made it very easy while we had to be mostly remote
I had a wonderful experience with Veterans United. From getting pre-qualified all the way to closing. They helped me navigate some obstacles along the way with the seller. They checked in on me to see how I was doing, really appreciated the personal touch. Great shout out to Tommy and Drew. Would definitely recommend.
