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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,156 reviews
597 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,156 unfiltered reviews

5 out of 5 Stars

Veterans United has been an excellent company to do business with.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars

With veterans united the process seamless with the to-do list. Working with Kelsey would recommend 10/10, with her very fast communications and leading to the right direction.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

I dealt with veterans United for the first time The whole process was quick easy My team that work with me to get all the documents together they were adequate very clear understanding and I think most of all they paid attention to detail and the response time to my questions were very quick thank you for all the help.

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Outstanding

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4.5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

My team I worked with was beyond helpful and answered all my questions I had. With being a time home buying I had alot of them. I very highly recommend.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

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5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Very professional when handling your business and they make it a very easy process so you can proceed with your paper work .

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

Veterans United made the process seamless. I appreciated the to-do's in one place making it easy to keep track of what's needed. Also the text and email communications with the team were great.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

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Experience first-hand why 357,835 homeowners give us a perfect score!

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5 out of 5 Stars

Best experience with communication and process. Just wow

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

The level of commitment Veterans United has for veterans and their families is beyond impressive. We are extremely thankful and would highly recommend Veterans United Home Loans to any veteran looking to buy a home. You won’t find a better team to guide you through such an important milestone.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

I can not recommend this team enough! They went above and beyond the title of "lender." Thank you!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Being a first time home owner and know nothing she and her team were very patient and explained everything to me in a easy fashion.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

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