Kedric was absolutely outstanding throughout the entire mortgage process. He was professional, knowledgeable, responsive and always made sure I understood what was happening every step of the way. Buying a home can be stressful, but Kedric made the financing side feel easy and manageable.He was always available to answer questions, explain details and keep everything moving forward. I truly felt like he was looking out for my best interests and was personally invested in making sure everything went smoothly.I couldn’t have asked for a better mortgage lender. Kedric went above and beyond. I would highly recommend him to anyone looking to finance a home. He provided exceptional service from start to finish!Thank you Kedric!
Extremely communicative and keeps the homebuyers goals in mind.
Aaron, Kate and Gretchen were absolutely outstanding throughout the entire process. They truly held my wife’s and my hand every step of the way, making what could have been a stressful experience feel smooth and manageable. Their communication, professionalism, patience, and dedication were exceptional from beginning to end.We genuinely couldn’t have asked for a better team to help us get into our new home. I have absolutely no complaints and would highly recommend this team to anyone looking to purchase a home. Thank you all for everything you did for our family!
Drew helped us so much! We had an amazing experience!! We love our house so much and wouldn’t have been able to do it without our team.
Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.
I retired from the Army last year and started searching for my forever home. Veterans United was my first choice, and they made the entire process smooth from start to finish. I had a great team that kept everything moving, communicated clearly, and helped me close in less than 30 days. Buying a home can be stressful, but they made the experience feel easy. I would recommend Veterans United to the military and veteran community any day of the week. Great experience all around.Chris T. and Alexis B. were absolutely AWESOME!
Extreemly well done. Haley was excellent! Always got back to us and calmed us..lol (She knows)
Enjoyed the home buying experience!
Great job@
The process was very organized and helpful to me.
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Super helpful and patient. Very positive.
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
3 months ago. I never dreamed I'd be in my own home. These guys are the best. I was just a quarterback. I handed them the ball and they did the work.
We would be glad to use them again,
Steve, Codie and others were very helping us obtain our loan and always responded back promptly.
Much appreciatedKevin
Alice Schneider, Suzan R and their team at veterans united are amazing. They made what could have been a stressful process feel smooth and manageable every step of the way. We truly appreciate the guidance, communication, and care you showed us from start to finish.
Toby is the man. Always super responsive and works to get you the best possible experience. Highly recommend!
David geier was my loan officer, him and his team did a great job. Thanks guys.
I am glad to be able to provide this feedback.Although this home buying experience has been met with challenges (at no fault of Veterans United) - there is one single person that made this experience as good as it could be and that is Randy Groner. I never had someone provide a level of customer service like he has done for me and my family throughout this process. Randy is truly an invaluable member of your organization. If I ever buy another house in the future I will specifically ask for him over all others.Some examples of how he has went truly above and beyond throughout this experience:
-Randy was available for me at a moments notice at all hours of the day. For example; I have reached out to him early at 5am and late as 11pm and he has responded to my questions. This level of customer service alone is unheard of. I truly felt that he was a part of my family and ensured he tried to do act in the best interest of my family.
- Randy stuck up for me when the sellers agent tried to act in an unethical manner. I felt he was truly more on my side than my own agent. When I say I probably would have just given up on this whole process without Randy - I truly mean it.
-Randy was extremely professional and a subject matter expert throughout this process. Even in the day of closing, which took almost 7 hours (due to the sellers), he remained available and ensured that he did whatever it took to make the process go as smooth as possible. He even spoke with the sellers attorney to ensure that I was protected. I felt he was there with me at the closing table.This sale would not have happened without Randy. Honestly, he was the sole reason it closed because he remained available and remained in mine and my family's corner.Randy from the bottom of the Lehman family's heart, thank you for all that you have done for us. We are truly grateful for you.
This is the second time I have worked with James Walrod and his team. It has been the best experience both times. They take very good care of you during a process that can be very stressful. Everyone went above and beyond; listening to me about and helping me with situations that were not even their responsibility. The biggest thing is I completely trust them. Ten stars is not enough.
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
Hunter Hukari is the epitome of a perfect loan officer, I truly dont think it could not have went any smoother on the lending end. Even when issues arose they were taken care of quickly and efficiently. We closed on time and I would give them 100 stars!!!
Exceptional experience! Never left with questions or concerns unanswered. Highly recommend
Rich and Rachel were very helpful with educating me on VA Loans (this was my first) and providing clear communication throughout the process.
Found out today that my Home insurance policy has not been paid. Not happy about that!! What happened after my refi??
