Ellis Carter and the entire team at Veterans United Loans made my home-buying experience pleasant and far less stressful. This is my third home purchase—and hopefully my last. Moving and packing can be extremely taxing, especially for an elderly person, but I felt supported throughout the entire process. Although I am exhausted, I am also excited. Every team member helped me with care and professionalism throughout this journey. I have no regrets; in fact, I am truly delighted to have worked closely with Ellis Carter and VA loan associates.
Walked me through the process every step of the way, working with me even as I was coming back from overseas. Absolute pleasure working with VU
I had no problems, and was kept up to date throughout the process!
Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.
The entire staff is amazing my entire process was seemless and stress free
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I was kept informed from start to finish. Whenever I had a question, I received an answer right away.
My team made the whole process feel very easy and smooth. They all are very helpful and willing to go above and beyond with making me feel like I had there support 100% of the time.
Kris and his team was absolutely amazing .We can’t thank them enough for what they did for our family .They went above and beyond making sure we were taken care of .If you are a veteran looking to buy a home I would highly recommend Kris and his team.
Veteran’s United paved the way for our growing family to finally find and support our home!
i did not know how easy it is to buy a house with their help.
My lending team was simply amazing! Drew was my first point of contact and although he went thru a traumatic situation in his life, he still found the time to give me everything I need.
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The whole process was extremely easy. All we had to do was follow the steps and everything fell into place. If we had any questions the team was quick to respond with an answer.
Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey
Eric and Lisa exceeded expectations. They made sure the process went smooth and made our closing date on time even after we ran into some delays from outside factors ( septic inspector and
When we were able to talk or communicate with anyone from our team it was helpful. It was hard to get answers to our questions the same day. It always took multiple days to get in touch at the beginning.
This is my second time using VU. The first experience was great. It was smooth, went like clockwork, and didn't require a lot of back-and-forth between me and VU. This second time was awful. At one point I wish I had chosen another lender. Stuff was wrong, required multiple times, things that should have been requested sooner were not. It was only at the 11th hour and on the day of closing that I got final approval. This was a very STRESSFUL process the 2nd time and really left a very SOUR taste in my mouth about the overall experience. Because It was my second time, I knew it could have all been handled better - but it wasn't. Would I recommend? Yes, but with reservations and caution!
