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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,226 reviews
1,105 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,226 unfiltered reviews

5 out of 5 Stars

⭐⭐⭐⭐⭐I honestly cannot say enough amazing things about Drew Tillman! My wife and I were going through a military PCS move, and with such a limited amount of time to get everything figured out, buying a home could have easily been one of the most stressful experiences we've faced. Thankfully, having Drew as our mortgage loan officer made the entire process so much easier than we ever could have imagined.From the very beginning, Drew was incredibly professional, knowledgeable, patient, and dedicated to helping us. He took the time to answer our questions, explain everything clearly, and make sure we understood each step of the process. We never felt like we were just another loan application. He genuinely made us feel like helping our family was a priority.What impressed us the most was how quickly everything came together, especially considering the tight timeline we were working with because of my military relocation. Having someone who understands the importance of getting things done efficiently while still making sure everything is handled correctly made an incredible difference.Buying a home is a huge milestone, especially for my wife and me as we begin this new chapter of our lives, and we couldn't be more grateful for the role Drew played in making it happen.If you're looking for a mortgage loan officer who is dependable, hardworking, communicates well, and genuinely cares about the people he's helping, I cannot recommend Drew Tillman enough!Thank you again, Drew, for everything you did for my wife and me. We truly appreciate all your hard work and dedication. You helped turn what could have been an overwhelming experience into an exciting and memorable one, and we couldn't have asked for anyone better to help us through it!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

4.5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer Team Lead: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

VU tracked my progress throughout the process and kept me up to date on what was needed next.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

I can't say enough great things about Clayton, he was knowledgeable and understanding with the million questions we had. He kept us calm and updated every step of the way even when the smallest thing moved forward in the process, quick to respond and never kept us waiting. He truly was a blessing during our home buying process and I will recommend him to everyone I ever know who's going to buy a home.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

The process was simple and easy to understand, they walked me through the process and answered any questions I had.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

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5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

I’m truly grateful to Matt for helping me finance my new home. His hard work and guidance made a big difference throughout the loan process. This home represents an important new chapter in my life, and I appreciate the part he played in making it possible. I highly recommend Matt to anyone looking for a loan officer who cares about the people he helps!

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Cassandra G.

Ashley and team: Thank you SO much for making this experience go as smoothly as possible! Being able to purchase my great grandmother’s house and get it back in the family is just incredible. I can’t wait for all the memories me and my children will make here. Thank you for making it possible!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Excellent service, really smooth loan process.

headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

Honestly I would recommend VU to anyone. My only point of feedback is that I never received a call from my loan officer Mike. I guess that’s fine and dandy but I like to know the people working with me. The only person who fed me my info along the way was Nico. Nico was absolutely amazing and honestly hands down the best VU has to offer. Nico hands down helped me close this deal.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Carter Abernathy

Loan Officer: Carter Abernathy

NMLS# 2490324

5 out of 5 Stars

Steph, Nate, Maria, Shelby and the team were absolutely amazing!’ They made the process super easy. Highly recommended!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

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Experience first-hand why 381,129 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Chris and team were always available to answer questions, or to just listen to my fears or frustrations.. Always patient and kind. I feel that he/they truly went above and beyond. I had a great experience.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Veterans United has been so helpful from start to finish. I started this process in Germany and the communication and questions that I had were just like I was sitting next to them. They did an exceptional job!

headshot image of Beth Fletcher

Branch Manager: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Photo submission from Shalonda D.

As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

The best team we had so far.
Even if there was hiccups during the process, which all of it was on my end, they stayed on top of me and
Help the process go very smoothly.Definitely recommended!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Matt and his team went above and beyond to get my family and I into our new home! They exceeded our expectations at every milestone.

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

0.5 out of 5 Stars

It’s unclear who the main point of contact is. It becomes very confusing when you don’t know who you’re supposed to speak to because the person you’re told to contact says it isn’t them, and you’re routed to different people. This makes it hard, especially when you’re already stressed, trying not to get screwed over, and the company seems very disorganized. I think they should do a better job of explaining that they are not connected to the government or veteran affairs in any way. I also believe there could be a clearer way to communicate with clients so they know who they’re supposed to contact. Overall, I think this is the biggest issue so far, and I wouldn’t recommend this company because of the confusion, and I wouldn’t want anyone else to go through that.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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