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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,029 reviews
981 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,029 unfiltered reviews

5 out of 5 Stars

Ben Choi and Courtney Gully made the process smooth and painless. Both were very responsive, thorough, and helpful in the information and guidance they provided. In terms of a loan officer and his team, I hold them in the highest regard, and am grateful that I was able to work with them. In the future, should we need another home loan, we'll go through VU because of Ben Choi and his team. Top rating!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

5 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

There's just SO much that I can put here... from Jon Abernathy, Beau Roberts, and Kimberly Moravec, up to and including Matthew Fitzgerald... I just don't have the vocabulary to THANK EVERYONE enough. The way Laura & I were treated... ALWAYS in a kind, and timely manner. That meant a LOT to me. With THAT as the forethought of the whole process (and throughout!) it made the process SO relaxing. YES... there was bumps in the road, but everyone listed above helped us get painstakingly through them!
The verbal walk-throughs on applications, signatures needed, to understanding the stresses of the what/where/when/why of being naive about things.
THANK YOU TO ALL OF YOU whom assisted me and Laura in this transaction. We're SO blessed and appreciative. I WOULD like to send cards/gifts (you like flowers Jon?) of appreciations... but I don't have addresses to do so.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Veterans United was very helpful in the entire home loan/home buying process and helped to walk me through each step as a first time home buyer.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

Excelente servicio, amabilidad, atenci

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4.5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Working with Veterans United Home Loans, Melissa, and her team was a great experience for my husband and me. They were organized, professional, and communicated clearly throughout the entire process, ensuring we always knew what was needed from us. The loan process moved quickly, and they made everything as smooth and stress-free as possible. We love our new home and truly appreciate the support and guidance we received along the way. We would highly recommend Veterans United Home Loans, Melissa, and her team to anyone looking to purchase a home.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars

Recommend an initial call to explain how the app works and what the "To Dos" are. I had to send an email to have someone explain the "To Dos" even though they were self explained. Still need someone to guide me through it in the beginning, and once I was used to them, I was good.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Buying a home wasn’t supposed to be this easy. The VU team was responsive, engaged, and friendly.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

The whole team at veterans United did a great job for me

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

I had a great experience with Veterans United. The communication was excellent from start to finish, and the team was always quick to answer questions and keep me updated. What impressed me most was how fast everything moved—we went from deciding to buy a house to closing in less than 30 days! The entire process was smooth, stress-free, and well organized. I highly recommend Veterans United to any veteran looking to buy a home.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

Dan Perry is the best.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

i honestly had the absolute best team. super helpful and accommodating and being a first time home buyer i was super stressed and they made it more like a smooth ride for me

headshot image of Luke Miller

Loan Officer: Luke Miller

NMLS# 2738096

5 out of 5 Stars

Great, detailed, caring and pleasant to work with!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Great experience

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars

This my second home purchase working with Whitney. She is always so helpful and pleasant to work with.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

They helped me through the whole process and got me a great home!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I always recommend Veterans Home United to everyone.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

3.5 out of 5 Stars

It was good over all

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

1.5 out of 5 Stars

Underwriter was still asking for documents the day before closing because they could not follow directions or read the notes on the loan. First loan team had to get fired because they went AWOL and would not respond to anything. Had to pester loan officer for a closing amount to make the transfer. Giving a closing amount 24hrs prior to closing is unacceptable as most banks can take 1-3 days to complete a wire transfer. Additionally, the loan officer was not responsive until the final hour when we were close to closing and they realized everything was teetering on the edge.I had none of these issues when using homestar on my last home. It added a ton of uncertainty and extra stress to the process. I will tell everyone i know getting a VA loan to run away from VU.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

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