I’m so glad we decided on working with Veterans United as our Lender. Their team was knowledgeable, responsive and went the extra mile to ensure that we received the most competitive rate for our home loan. I was easily able to track where I was in the purchase process through the portal and I received regular updates via text and calls. Seriously the best communication and most thorough no matter the time of day, my questions/concerns were answered. Thank you so much Lisa, Melissa, Gavin and Dylan for taking the stress out of purchasing a home you all are amazing ❤️✨
Kelly and Suzanne did an amazing job, thanks to them im in my beautiful new home
My team did not leave my side throughout the whole process! I am extremely grateful for everyone who helped me out because I would of not been able to do it on my own. Thank you to Laura, the credit card expert who helped my credit get to where it is now! Joel youre amazing!! He was there for me since the beginning of this whole process almost 9 months ago now!! If I could rate everyone a 20/10 I would! THANK YOU VETERANS UNITED ❤️
Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!
Laura went above and beyond and stuck with us every way of the step to buying our new home.
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Other than a few minor issues with the web site not recording reviews correctly it was mostly a pleasant experience.
Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!
I have no idea what I was doing but it went smoothly. I made delays but they corrected it and mived forward.
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Craig and his team were exceptional getting us the exact parameters we desired for our home loan, even going as far as adjusting terms the final week prior to closing. His team understood our situation, attempting to sell in one location and purchase in the next as part of a military transfer, and were able to expeditiously respond to our many concerns along the way in a helpful and confidence-inspiring manner.
Thanks much smooth easy process great employees
The VA should be allowed to reassign VA appraisal agents when scheduling becomes an issue. We had to keep asking for employment extensions due to the appraiser not being reassigned. I feel that there should be a time line in which an appraiser has to complete the appraisal to allow closing to happen on a certain date. It makes it very frustrating toward the end of everything, even after being approved through underwriting, to have a closing date change multiple times due to one person.
The entire process was amazing! Harry Basnight’s team was on top of everything from start to finish. If I had a question, it was answered. If I had a concern, it was addressed. If there was something I missed, it was brought to my attention.Harry and his team made my wife and me feel completely at ease and helped eliminate a lot of the stress that comes with purchasing a home. We are so fortunate that we chose Veterans United, and I would absolutely recommend Harry and his team to my friends and family!Thank you, Harry and team, for making the home-buying process such a great experience!
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
Excellent service, excellent deal. Appreciate everyone’s support accommodating a tight schedule. Instructions were clear and concise.
Jamie and Derick were really great to work with. They walked me through all of the steps along the way and were very supportive. I really liked the portal for the loan process. It made everything that I needed to take care of very clear and easy.
Mike Wilson, Patrick Newell, and Caitlin Germany were all outstanding. Everyone was very responsive and informative throughout the whole process. The only hiccup I had was not closing on the original date due to third party appraisal and confusion in wording. That part was a little frustrating but Mike did his best to reassure me that everything would be ok. The only reason this is not a 10 is because of that.
