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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,099 reviews
664 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,099 unfiltered reviews

5 out of 5 Stars

The entire team made our dream come true! When we were thrown loops , and thought we were going to have to walk away, your team kept trying to figure out different approaches which ultimately allowed us to purchase our dream!

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

4.5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

4.5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars

Outstanding. Helped me every step of the way. Couldn’t have gone better.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars

Matt, Travis, and Rebecca and our own buying agent Alicia were all very tight and very easy to contact. Responses, not much to improve in this area…. It was great.The software that supports the Veterans United home loans is first class … easy signin, easy to navigate for the customer.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Chad Bowman, Ryan Bray, and the rest of the VU team were super helpful, informative, and responsive from start to finish. We were first-time homebuyers but with the VU team's thorough assistance and communication, the entire homebuying process went off without a hitch! We'd recommend them to any homebuyers.

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

The minute we contacted Veterans United and Nina was assigned as our loan officer she contacted us and spoke with us about our needs and financial status. Nina would keep in touch with via text, phone and email and was always updating us on the our loan status. Nina would even run numbers for us when we asked and would call us and go over those numbers with us. The whole team was amazing !!!!!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Kat and her team was amazing. Made the process seamless and smooth. Very efficient. I would highly recommend!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars

Very friendly, quick to respond, 10/10 customer service

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

Ready to see for yourself?

Experience first-hand why 377,572 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Michael, Tyler, and Mandy were absolutely stellar! Less that zero stress, they made the whole process and experience smooth! My wife and I were totally blown away by the caliber of customer service we received from start to finish, we didn't feel like a customer or a number, we felt like family. Integrity, total transparency, always available, and dedicated to seeing us through. If you're a veteran, and you are shopping for a home, you want this team! Jon & Susan Prenovost

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

This is the third home we've purchased with Veterans United, and we'd do it again if this wasn't our forever home!The team at VU never skipped a beat, kept us informed and did everything possible to ensure we were ahead of the process. Matt E was our loan processor and he made sure everything was done the way it should be and even helped us to close early!VU was great to work with ensuring our last home purchase through them was memorable. We made friends to be sure.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

The team at VU made the process significantly less painful than anticipated. 10/10

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Justin G. Was the lender I worked with for my home and he was AMAZING! From start to finish he actioned items quickly, answered all my questions, and made sure to always follow-up and check in with me. There was no pressure from anyone on the team while I was still actively looking for a home. Once I found a home, I was on deployment with a hefty time change and he made the loan process easy to work through, took initiative to knock things out for me, and worked around my schedule. I couldn’t recommend Justin enough.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

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