Always great work from VU. Excellent service from Cierra Haliburton and Aaron Rand.
Torri Thomas my loan officer was professional and very thorough. I recommend this company 👌
The agents and whole loan team are great. very professional and knowledgeable in helping any qualified veteran with the purchase of a home. Thank You Sincerely
Darby R. Long
new home owner
The entire staff is amazing my entire process was seemless and stress free
Everyone from the top down, from the in's and out's were amazing. Amazing is an understatement honestly. They believed in us and we believed in them. Communcation was excellent. They made our first time home buying experience a walk in the park, even though we were really nervous. We would like to thank you for helping us achieve our dream. Sincerely, Halliburtons
Nathan was awesome. Up front and consistent with everything.
We had a great experience working with Spencer and Anthony. They were always professional and knowledgeable. We would happily work with them again in the future.
Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!
My loan team was on point when it came to communication and transparency in all avenues of the loan and process.
Kevin made everything as easy as possible and was a very good communicator.
Danny K. And his team have always been outstanding, having bought multiple home with him at the Helm!
The team made it a very simple and efficient process. I would recommend Veterans United to anyone that is retiring, transferring or simply just upgrading their home. 10/10 WOULD RECOMMEND!
This crew was excellent to work with. They kept me informed throughout the entire process. Thanks so much.
We have used Veterans United to buy more than one home and they are excellent. You can count on them to get the job done. Thanks again Denise
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
It is really hard to get a hold of you all.
The loan process was very confusing. What was the most frustrating part for me was your loan officer insisting that my debt be paid off through escrow. I wanted to pay it off immediately but not allowed. This cost me more than a month's interest charges on my substantial debt and then I find out that escrow doesn't payoff these debts electronically and uses paper checks! This adds at a minimum another week of interest charges! Escrow closed 5 days ago, and my debt still hasn't been paid. Also of consequence is the fact that my credit score will not be upgraded for another month! B>S>!
I honestly was really disappointed. Poor communication, poor customer service, always waiting till the last minute to request additional information, in gerneral not knowing the specifics of my loan before calling or sending emails. Needless phone calls in the middle of the work day. 1st house deal fell through after a lot of fumbles and we still received a "Welcome to your New Home" gift. Made my wife really upset and in general was a really dumb mistake on their part. Just because it says veterans doesn't mean its the best place for veterans. Pick another company if you prefer not having additional stress with your home buying experience. All in all I still got a home, but it was mostly on the shoulders of my realtor.
