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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,895 reviews
651 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,895 unfiltered reviews

5 out of 5 Stars

I was having the worst time ever trying to use usaa, I reached out to VU and they made everything so smooth fast and easy!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

⭐⭐⭐⭐⭐Justin Darr was absolutely incredible throughout our entire home-buying process. He was professional, knowledgeable, responsive, and always took the time to explain everything and answer our questions. Justin made what could have been a stressful process feel easy and kept us informed every step of the way. We truly felt like he had our best interests in mind from start to finish. We couldn’t have asked for a better loan officer and would highly recommend Justin to anyone buying a home!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Brian, and his team made buying my new home pretty easy . They kept in touch with me and always got back in touch with me if I had any questions.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

The best we’ve ever worked with. Highly recommend !

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

The home buying process was great! Holly was very helpful and the app was beneficial as well.

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars

From the very first phone call, these guys took charge. I felt like I was in touch at all times. If I ever had a question, I could text or call Billy and hear back quickly. The to do lists were great and made sending docs easy. I would definitely recommend.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Clay, Kara were very patient and walked through the process, very professional and personable

headshot image of Clay Griggs

Loan Officer: Clay Griggs

NMLS# 2799023

5 out of 5 Stars

This has been a very good experience for our family and the folks that help us was very nice and professional. Outstanding

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

They have made the process so seamless for me.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The entire experience was flawless and perfect! I am very thankful for these amazing ladies and the service I received as a veteran. Thank you

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

4.5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

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3.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

2.5 out of 5 Stars

You cost me money. It was all set up to have the closing cost in the buyers money and I was told the closing cost was $8000.00 so that left $2000.00 to get back to cover the appraisal and bug inspection and anything else that came up. I said earlier in the application time not to pay down the interest or points on the interest and but no they went and used $3000.00 to pay down the interest and there was another problem that had to be fixed to get the seller the right amount of money that they were to receive after all the problems and payment to lower my interest that made me have to pay $300.00 at closing and I was told that’s what I was getting back wrong! I didn’t bring my check book and that caused problems to fix real fast. You made my closing a real bad experience and the person closing didn't like it or the seller made things take longer and me look stupid because I didn’t know what was going on. The day before fixing application because they didn’t have the right amounts and changing my interest and said that I was still going to get $2000.00 back to cover some of the things I had to pay for. So o I am not happy.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

4 out of 5 Stars

Bob was easy to work with and was always available to answer questions!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

4 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

As a person who struggles with high stress levels, I am thanking the Lord for computer programs that enable us to send in paper work at the push of a button.

headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

4 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

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