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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,740 reviews
885 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,740 unfiltered reviews

5 out of 5 Stars

Outstanding service team and super easy to work with.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

The only problem is , I thought you all had the electric and water swapped over to my name. Power is off . This team was amazing , my first home purchase but I can’t imagine a better team

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Jordan was always willing to help! Even when he did not need to. He also made me feel very comfortable with all the processes.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Travis Ward was very helpful with getting our loan through. I've used this company before and I'd use them again. The whole group of people that work there do a very good job with making sure everything is done correctly.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

Our experience with veterans united was outstanding, with a very professional and knowledgeable staff. They made our
home buying process smooth and easy.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

I had not purchased a home in over a decade and I do remember a TON of paperwork. Veterans United worked with me, answered all my questions, and truly made the journey to home ownership a walk in the park.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

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5 out of 5 Stars

Very fast honest and very professional and they go above and beyond to help you as they truly have your best interest at heart.

headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

This is our 2nd time using Veterans United because we were so happy the first time around. Joshua Hughes and Bryan Kay our loan officers, and Nicky Blevins, our concierge, were very helpful, courteous, knowledgeable, patient and kind with all our interactions. Thank you! They are all excellent communicators so we felt less stressed and always prepared. Thank you also to our VU realtor Nicole Monahan. Thank you Veterans United Bianca for getting us a great rate on our insurance too! Well done in every aspect for a smooth, quick and easy closing. 5 stars ⭐️

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

This was my second time working with Veterans United—they helped me build my very first home 10 years ago, so I already knew I was in good hands! The real estate agents were friendly, compassionate, and truly cared about us. On top of that, the VU app made the entire process seamless; the to-do lists, document uploads, correspondence, and e-signatures were so easy to navigate. Even with job changes and unexpected delays along the way, we still managed to close within two days of our original closing date. I wouldn't trust anyone else to guide me through this process, and I look forward to working with them again when we purchase our next home!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Everything went smoothly and all of my concerns were addressed quickly.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

Ready to see for yourself?

Experience first-hand why 376,399 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

If you want to have no worries and feel confident that you are being taken care of then this is the team you want to have from the time you are beginning your loan process to when you are closing on your new home.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Yes the help was amazing leaving no question unanswered

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

I was very happy with the with the service i recieved from both Garrett and Logan . they were on top of eveything . They were very knowledgible and were very easy to work with. they made the whole process stress free. I would recommend Veterans United to anyone.

headshot image of Garrett McGowan

Loan Officer: Garrett McGowan

NMLS# 2795100

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

Mickey and Melany were exceptional throughout the process. Working with Veterans United made our dream of a new home come true?

headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Quick, efficient, thoroughly explained the process and what to expect.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

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