Jessica was the best. She was there throughout - answering questions and smoothing problems. Our underwriter was actually over the top and caused a lot of grief. However because of Jessica helping everywhere she could the loan continued relatively smoothly. Because of her, I would return in a heartbeat.
I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.
Awsome
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
I’ve been searching for “my” house for years Chance Mullins has been outstanding. Helping me through all the ups and downs….homes in several states and finally to my new home in Florida. I cannot express how supportive he has been through this whole process
They Did a great job managing everything and keeping me informed about everything that was or were happening.
It is a knowledgeable team of people who are very helpful along every step of the way.
The whole mortgage refinancing was so easy. Matt actually contacted me and said the rates dropped and asked if I want to refinance to get a better rate. All went very smooth.
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Even though I am not a veteran, Veterans United was very helpful. We were not able to qualify for a home loan when we first started dealing with Veterans United. Do to their persistence, their professionalism, and their expertise, everything worked out. It took
four months, but we were able to get a home loan and we closed on our home last week. We are so grateful.Thank you so much!
Cartha and Gwendolyn Stroud
Everyone in my Veterans United group did a great job. My meaning of group is there were 4 people I could get a hold of if I had questions. Louie and Mike handled the loan and went above and beyond. We had a surprise issue 2 days before closing and we all worked together. The closing was only a day late.
My experience with Veterans United was outstanding! Cal went above and beyond to make sure the process was exceptional! He listened to what I wanted and was quick to respond to any of my concerns.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Great service and great people. They walked us through every step and made the process easy.
Very smooth process with knowledge people to help with every step along the way
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Best possible person to work with. Very patient with old people
Josh and Carrie were amazing to work with! I would recommend Veterans United to any of my friends and family!
Charles was very upfront about the amount of documents that would be requested and to not get discouraged. He constantly kept in contact with me throughout the whole process. And outstanding agent.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
We had an excellent experience with our refi. Dava Turk was incredibly hard-working and wonderful to work with. Always quick to reply and so kind, friendly and helpful. We highly recommend this skilled and experienced professional.
