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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,575 reviews
620 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,575 unfiltered reviews

4.5 out of 5 Stars

The team was very receptive and very helpful in getting the loan processed.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

We really enjoyed working with Alan and his team. Our home buying experience was a breeze with Veteran's United and we couldn't be happier with our new home. Their welcome home gift was very thoughtful and catered to our family. Veterans United took the time to get to know us and we really appreciated that!

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars

I would recommend Veterans United Home Loans to all my friends and family, fellow veterans, and also to those currently serving our country when buying a house.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

3.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Great customer service, quick replies, very responsive and professional.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Unreal how easy and seamless Scott and the VU team made our home buying process.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Josh bowles was absolutely outstanding he helped along the way and always communicated the whole veterans United team was amazing thank you so much

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

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Experience first-hand why 357,338 homeowners give us a perfect score!

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5 out of 5 Stars

I’ve been saving for a lot of years for the perfect place for me. This is the first home that I purchased in my life. I’m 65 years old and this will probably be the only home for me. David Smart and his team really took their time with me to explain things and offer expert advice. They weren’t there just to answer questions but contacted me regularly just to see how I was doing and if I had any other questions. I can’t say enough about how pleased I was with the personal touch that Veterans United extended to me. They already had a good reputation with my realtor, so that made me even more comfortable. I highly recommend Veterans United and especially the team of David Smart.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I can’t say enough great things about my Veterans United team. From start to finish, they were professional, responsive, knowledgeable, and genuinely invested in making my home-buying experience smooth and stress-free.
Every question I had was answered promptly and thoroughly, and they consistently stayed ahead of deadlines while keeping me informed every step of the way. Their attention to detail, clear communication, and commitment to excellence truly set them apart.
As a veteran, it meant a lot to work with a team that not only understands the VA loan process inside and out, but also treats you with respect and care throughout the entire journey. I always felt supported and confident knowing I was in good hands.
If you’re a veteran looking for a lender you can trust, I highly recommend Veterans United and this incredible team. They absolutely earned a 10 out of 10 and then some.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Dilligent, hard working and communicative staff.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Very professional and kept me in the loop about everything

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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Experience first-hand why 357,338 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Caroline Marra

Loan Officer: Caroline Marra

NMLS# 2737152

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Jeremy Henry and the entire Veterans United team delivered an exceptional blend of professional customer service and unmatched performance, far exceeding every home‑buying experience we’ve had in the past. Calling myself a “happy customer” doesn’t begin to capture it. This team established a new standard of excellence in this field. Truly outstanding work from a dedicated, highly skilled, and mission‑focused crew.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

The process was so effortless for us, the team was amazing and very helpful throughout the home buying experience.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Brandon and Veterans United are very easy to work with. They provided excellent service and support during our home buying process.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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