We can’t thank them enough, for everything they did for us. I thought I would never get to the end. But they kept encouraging us that we would get there.
We are very thankful to Charles, Jason, Nate and Shannon for answering every question we had. Here we are in. Our new house that felt like home as soon as we walked in. Love you all.
Michelle is the absolute best so grateful me and family got to work with her, I will always recommend her to everyone!
Outstanding service work with us very well.
You know how you get into a big process - say, a mortgage - and you walk into their office unannounced and the first guy is like, "oh ya lemme just call all these people and get everything set up for you" and he had really bitchin' LOTR wall decor and everybody answered and not one person screwed up the conferences and transfers and all the documents and emails were done right away and correctly and you're like, "this is too easy," and you're immediately suspicious?Then you get into the nitty gritty of it and every time you call or message them they immediately jump through hoops to make it happen, and are just a little *too* friendly for people you know are going to drop the bomb on you at any second?And then you're a week out from closing, and everything has been like, *too* smooth, and they're like, hey we're gonna just throw in a free grand or so because we can, and you start hyperventilating because this is where it all goes catastrophically wrong and they're always like "oh yeah your loan officer just kinda left without telling anybody to join the coast guard auxiliary" (this literally happened with the previous mortgage with NFCU, 5 days before closing)?And then three days before closing they call and say hey congratulations you're clear to close! And you go full suspiciousfry.jpg and stare at the phone waiting for them to call and say "haha jk you're f'd!"?And then it's a week after closing and they're like, hey can you do this survey for us? And tautology aside you're STILL waiting for the other shoe to drop? And then it hits you... The other shoe will forever remain .. airborne? And it really was... Too Easy?So yeah that's what happened. The mortgage was for a house in another state with a VA loan contingent on the sale of our house here and this didn't phase them one bit. Bryant Gumbel... er, Chambly was my loan dude and he was an absolute dream to work with - super communicative, fixing problems before they happened, leveraging his team, the whole works.My only complaint is that instead of hold music, they have Rob Riggle scare the crap out of you. Not cool, Rob. Not cool.
Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!
Great experience
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Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!
Awesome service. Very professional. Made the home buying process clear and easy.
Veterans United exceeded our expectations. They did fantastic.
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Joey Philpot is the reason I would/will be sending everyone I know to VU
This is the second home we have purchased with Veteran's United. They provide the highest level of service and feedback for any question you might have. We had many, even having purchased before. If all of the loan officers are as nice and knowledgeable as Luke Thurman and his "Team" then you will be truly blessed to have them working on your home purchase. This was our second time working with Luke and he is phenomenal. Words cannot express our thanks and gratitude. This is a great company to work with.
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
They were very helpful throughout the entire process of getting to the finish line
Sensational Team of professionals start to finish. They all were super helpful with everything, but what amaze me was how streamlined the process was. The application, the paperwork all of it being online was amazing. Anytime I needed something they were available, but they’re not robots they’re personable. To me that’s what really truly made it. Such a wonderful experience considering how stressful buying a home is. Thank you all for your help!
Mathew Brilhart and his assistant were awesome.The rest of the organization was the worse I have ever dealt with in my my 30 years of buying homes. Unbelievable horrible to the last minute.
I’ve purchased 6 homes in my life before this one, so I also sold those 6 homes. I honestly have to say, this one was more difficult than all 6 purchases and sales combined. I don’t know if it’s a Florida thing, a country thing or a VA loan thing or a combination of all of that. But if was a never ending struggle. I’m happy I’m here, thank you for that.
