Quick and easy, no hassle at all
My team was great. My only issue was the underwriting process and sometimes slow to respond. Other than that, EVERYONE I encountered on my team was very thorough and made me comfortable when it came to finding a home.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Kelly Stephen's was excellent to work with. He provided me with timely updates, responsive to my inquiries, and very professional.
Jamie and Chad were awesome, great communication and helpful getting all the documents needed to close our loan.
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My veterans united team helped me all the way until i closed On the home. They were informative helpful and very nice when answering the multiple questions i had everyday. They were also very patient with me and understanding. I would Highly recommend veterans united
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
My experience with Veterans united can only be described in one word " excellent ". From the first step to the end, the process was very thorough, easy to understand, easy to follow and easy to execute. Aaron and his team did a masterful job at keeping it going. His leadership and support kept everything on track from beginning to end. This is the second experience that I've had with Veterans united. I highly recommend them to all the Veterans out there.
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I was treated with respect from everyone at all times.They went out of their way to help me.VA was and is the best!
Lance Nilson was extremely helpful. My wife and I greatly appreciated his expertise and professionalism. Everyone that worked alongside him also did an awesome job with communicating and being on top of everything.
The purchase of a home can be one of the most stressful event in one’s lifetime. One of the main reasons is you may or may not be kept in the loop so you have to be patient while you are waiting for the process to go through which can make you feel anxious at times. Amazingly this was not the case with Veterans United specifically Lily Farnan and her theme. She kept us in the loop every Step of the way. She let us know what to expect and at the close of the day she would always send an update which was always positive. This made you feel good especially if you’re not sure about what is happening behind the scenes. In addition Veterans United has a very informative website with videos that tells you about the process and what to work on or expect for the next step. We really appreciate this kind of information and customer care. Thank you very much , it’s really appreciated!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Our team at Veterans United made the whole home buying process a breeze from start to finish. They were always quick to follow up if a form or more info was needed, and it was great to actually be able to talk to a real person when you gave them a call. I would rate them 10+ out of 10, a quickly recommend them to any vet looking to start the home buying process!!
Veterans united made my home buying process so much easier with there app. Their site allowed me to keep track of where I was in the home buying process along with the ease of document upload and discretion of what exactly was needed made life easy. The team themselves is very communicative and easy to communicate with whether it be via text, call or email a response is always moments away. Anyone who is designated to help you with which part of the home buying process you are in or with useful information for finally moving is a specialist with their part!
