The VA part was very good, but it's the rest of the process that was not very good. I still haven't completed the closing because of the neighbor's bank, and the lot line adjustment that was done years ago. Hoping the closing comes this Friday, but not counting my chickens yet. This is something that I thought that the VA would have caught during their initial part of the process, but not sure how it was missed by everyone until the final days.
Nichole showed a great deal of professionalism. I had issues with the selling agent and Nichole made sure to work with this woman who I can only assume was rude. Nichole was amazing and I would recommend her to anyone!
I would definitely recommend Veterans United to anyone! My experience with them and especially loan officer Ben Long was great and stress free.
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I closed a few days early due to my work schedule and the Heather made sure everything was taken care of quickly and accurately. I was extremely pleased with the service I received and with the overall process. It made home buying a much more exciting and less stressful process.
For new home buyers, it would be great if we had the option or be informed that we had the option of picking from several real estate agents, and not the first one recommended to us. Sometimes they are not a good match. I did not have the best experience with mine and if it wasn't for the great team I had, I would have given up and not bought the house I really wanted.
Did not use a Real Estate Agent
Joe was amazing. He was always available and super helpful. I felt like he was always on my side so to speak.
You run a tight ship and I like that, overall I'll be sending more business your way since I have brothers and sisters who are getting in the homeowners market. You have a good team that makes the experience clear cut and extremely enjoyable. I hope to work with you all in the future again as well.
All the best,
Thomas J. Steele-Sheets SSgt. USAF Ret.