Veteransunited walked us through every form and took their time to explain what we were reading and why it was important. They had the highest professional attitude and patients waiting for us to complete our paperwork which slowed down the process a little. They Kept incaraging us that we were doing a good job and it would be just a matter of time before everything is done.
I would recommend Veterans United to any veteran seeking to purchase or refinance. Jeff and his staff help you every step of the way. The process is so smooth you wouldn't think it was a difficult and detailed process.
This process could not have been easier. The loan teams are quick and responsive to all your needs during the loan approval. Everything was as they proposed, no slick salesman gimmicks. Highly recommended!
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My experience with the United veteran home loan team was always ready to help me and I will highly recommend any one buying a home to buy from United veteran home loan.
Stick with the process. See it through...
It is a long process, but with good help anyone can get through it. Craig Brumfield was that help
Veterans United Home Loans help to put a roof over my family's head. We had gone through some financial difficulties but, Veterans United was fair and honest upfront and we did the things we needed so now we are Homeowner's once again.
They're very professional and most expedient...
We are so pleased with the service, professionalism of the entire team we worked with. The process is simple and well organized.
Veterans United made the whole buying a first new home pretty seemless.
I do wish I would have been made aware of homes for hero’s program however loved the entire process
Friendly staff, very patient and understanding. With you every step of the way.
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It was a great experience. Buying a home can be such a headache, but the process was very smooth with Veterans United.
If you get Taylor Deppe and her team please request someone else, As she made my process take longer for whatever pleasure she got out of it. She kept requesting a tax exemption that could not have possibly existed untill I owned the home. She also said that if I do not receive this exemption I would not qualify for the home. Taylor Deppe and her team also made me pay for credit cards witch did not needed to be paid. She claimed it was a liability when it actually was not. To top it all off Taylor and her team including the boss himself Blake thought it would be funny to tell us that we would receive a little over 2300 to only find out later on that it was all owed to lawyers and other fees. They inconvenienced us to take out money orders to later find out they were not needed. And my favorite one Taylor Deppe let our inspection fortifications expire so I had to come out of pocket for that twice. Theses people are a nightmare
Response from Veterans United
We appreciate your comments Jhonathan. Providing forms to meet the VA guidelines can get frustrating, but the benefits of the VA loan far outweigh the additional steps for many Veterans. We will review your file to look for any steps we could have taken to improve your experience. Please contact our Client Advocate team if you have further information to provide.
