I will definitely recommend Veterans United to any Vets trying to buy a home . Easy process if you qualify and no hard sale.
I would not recommend this company since they seem to not understand how VA loans work or they conveniently forget things that are pretty important. They ask for the same documents several time and don't seem to really care that miscommunications affect their customers and that it is okay if you have to pay for the mistake. I will say this, in the end I was able to close on my home and they did come through with some incentive that would have gone unused had I not told them my situation. I would say if plan on using this loan company be prepared to be frustrated and disappointed, but maybe my situation falls in the 10% of unsatisfied customers.
From start to finish, Veterans United made our dream a reality. There was never a questioned unanswered, a call or email ignored. I don't know of any suggestion I could make to improve our experience, it was top notch.
If you are looking to take advantage of you Veterans home benefits I would encourage you to use Veterans United services. They are professional and seek your best interest!
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Without a Veterans United Home Loan we would have never been able to purchase our first home which is a dream come true for our family. We loved how everything that needed to be signed was done electronically. Yes there was a LOT to read and sign but it was so well worth the time to become home owners. Our loan officer Glen Leach and his team guided us through the entire process which we would never have been able to do by ourselves. Thank you Veterans United - we are very happy with our new house!!
Can't go wrong with Veterans United! Even when there are problems and frustrations with the process they will take the time to ease your mind and let you know where things are at. Great customer service and knowledgeable staff!
Jodi was incredible and helped us every step of the way. I cannot say enough about the amazing customer service we received! Jodi and Kat were available at any time of the day we needed to ask them questions, and always had an answer for everything. They made the VA loan process so simple and easy! Will definitely be recommending our loan team to other families!
Trust them. We went through multiple lenders in other places and had a LONG year of walking through fire. Then we came here....needless to say we bought our dream house with 0 down and received a big check at closing. My heart will always belong with VU. HOOAH
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From the initial contact I made with Veterans United until I closed on the house of my dreams, I feel Veterans United was there, watching my back, supporting me every step of the way. Their team of professionals have the ability to solve many issues that arise and can answer every question imaginable, because I asked all of them, I think. I would not only highly recommend Veterans United to all of my brothers I served with but I will personally never use a different company for as long as I live.
I would recommend using Veterans United as a lender when purchasing a home with your VA loan. I was hesitant at first about using a lender that wasn’t local but quickly realized that I was in good hands. Adam Williams
If you are buying a home using your VA benefits, you simply can not do any better than Veterans United. I'm not usually the type to make glowing recommendations, but I have already recommended Gina and Veterans United to friends and family, and will gladly do so again. At every step of the way - including a few months while I was working with a different lender on a different deal, my VU team reached out to me and kept in contact, providing honest and applicable advice and encouragement whenever I needed it. When that deal fell through, I immediately contacted the team, and let them know I was ready to work with them to buy. I closed about two months later, and it was - dare I say it? - EASY. Everyone talks about how hard the home-buying process is - I'm guessing they haven't worked with Veterans United.
