Working with Veterans United was largely a painless process and helped us close on our house on time and with no problems. Not a fan of how VU sold my mortgage though so now I no longer get to deal with VU and instead have to deal with a different lender and I feel blindsided.
Thank you to the entire team!
Na
Very friendly. Customer needs driven.
I had a great experience no hassles or headaches, everything went pretty smooth.
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A+++ experience A+++
Kiara Hughes was excellent to keep us informed on information that we needed to get and keep us in the loop during the whole process. Wa. We were fortunate to have a very helpful and professional person such as Kiara. Both my wife and I thank her and her entire company for working with us.
With out saying the process was excellent. They were able to close our home in 30 days.
My loan team was professional, responsive, and personable.
Good communication
From the beginning, great communication and always catering to your needs
The online documents were easy to access and sign. The to-do list was extremely helpful and organized.
Brett Peters and Durrell Cope and team did an amazing job. Excellent communication and stellar customer service.
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I would have given a 10 rating except for the time it took to process the loan. Other factors were at fault, ie the underwriting and the problem of "mixed communications" for all concerned.
Thanks for all the assistance.
Terry and his team was amazing and very patient, that team is a great asset to the company.
A lot of miscommunication and last minute requests. Items that could've been flagged for concerns a long time ago were brought up during the final days of closing which help up closing.
