Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,049 reviews
985 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,049 unfiltered reviews

Starting on Page 10964 of 15,502. Return to Page 1

5 out of 5 Stars

I would for sure use this company again in the future. The team that I worked with was a very responsive group of professionals. We were able to close on the home within 30 days (five days earlier than scheduled).

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

4.5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Yes, I would recommend Veterans too anybody I know.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars

I am very happy with the communication i had with everyone throughout this entire process i was never outside of the loop.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars

Our experience with Veterans United was top notch. From application through close I don't think we could have had a smoother process. We did some lender shopping so we tried to make it rocky, but they worked hard to earn our business and then proved that they deserved it. We really liked the MyVU application. The To Do List is a great feature. We always knew what was needed and where we stood in the process. Easy and convenient. Exactly what's needed in a process like this.Our loan specialist was fantastic. She was honest and knowledgeable and helped walk us through what ended up being a flawless process. She's an excellent communicator. We always knew exactly where we were in the process and her answers were always quick and thorough. I would recommend her and Veterans United without hesitation.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

The, Veterans United Home Loans Association, was very helpful when we were purchasing home. They made the process very easy to follow through with. Also, their paperwork was very simple and easy to allocate. I would, without a doubt, recommend them to others looking for assistance with home matters.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

Ready to see for yourself?

Experience first-hand why 370,699 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The team of Richard and Michael are outstanding, I couldn't of done it without them...Thank you so much

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Adam and his team were great to work with! Made everything so easy and answered all of my questions. Refinancing with this company was so much easier than when we first purchased our home. Highly recommend!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

We had an awesome experience with VU. Our loan officer was always available for questions and the communication was great. They really streamlined the process for us and made moving to a new state as easy as possible.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

3.5 out of 5 Stars
headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I trust the advise and professionalism of my loan specialist! I feel that my interests are put front and center and that is why I contacted Veterans United for my 2nd home loan!

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

My experience with Veterans United was great. Kris Ball and his team kept me informed through the whole process. There were times I felt discouraged and my team helped me through. They assured me things were going smoothly. Since my closing on November 9, 2018, I have received a few gifts from Veterans United and were great. Because of the excellent experience I had with my team, I feel like I should have been the one sending gifts. Thank you Veterans United. I love my new home.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Jason Gibson

Loan Officer: Jason Gibson

NMLS# 1311102

Ready to see for yourself?

Experience first-hand why 370,699 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The only comment that I would like to offer any potential buyer is the following: If you have not done business with Veterans United, you better ask somebody, and his name is Steven Austin.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars

I recommend Veteran's Untied Home Loans to any Veteran who is looking for a mortgage, refinance, or debt consolidation. Helpful, knowledgeable, and tenacious, VU get's the job done for you.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from Gregory A.

I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Veterans walked me through the process. Bri Conkle was a great help. I think I rate her so high because it's obvious she cares about those she is working for. Dan Checked in with me and if I had a question he was available. You gave me honest straight foreword information. The rate was locked in and there was no change throughout. All in all it was a good experience. I would definitely recommend Veterans United Home loans to other veterans that are looking to buy a new home.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars

Due to the availability of on-base housing and barracks living, young Veterans oftentimes have limited experience when it comes to buying a home. Veterans United has provided me with the resources and guidance to purchase a home for the first time. My work schedule made it difficult to communicate during the day, but VU's staff of cheerful professionals were more than willing to answer my questions on nights or on weekends. My loan specialist had a "whatever it takes" mentality about getting things done, and he never missed a timeline. I highly recommend Veteran's United to anyone looking to buy a home!

headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.