I am grateful there is a company that looks out for veterans. Great experience!
It was very difficult to get ahold of my lender on weekends or after 5 pm. He also miscalculated our mortgage by $300/month and did not inform us that we would be responsible for taxes that cost us an addition $4000 at closing.
Response from Veterans United
Hello Cory, thank you for letting us know more about your experience. We hope that many parts of the process went well for you aside from the points mentioned in your feedback. It is our goal to use your valuable feedback to seek ways to improve our service. While we do observe standard business hours, it is our goal to personalize every experience as much as possible. We would love the chance to discuss further with you and explore ways that we might improve our customer service in the future.
Truly a great group of people who made our first home buying experience Everyone was so helpful and so nice to work with. Very happy
Aaron and the Veterans team were outstanding
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Easy. Best service ever! My second home Loan and by far easiest people to deal with.
So professional. So quick. So communicative. I felt like buying a home was such a breeze !
The entire process was really smooth! I thought it would be difficult and tiring, but Justin and his team were awesome!
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Initial contact with Loan Specialists was fantastic . We had a conference call with my Agent and Caleb talking about steps and documents needed to get loan processed .
From day one, Veterans United helped me to set up a specific goal in order to get pre-approved for a home loan. Patty King provided clear instructions in order to achieve that goal.
Taylor and his team were outstanding!
They are on your team from day 1. Available any time for questions or concerns. They make the process smooth and keep you informed thru the entire process. My entire team was OUTSTANDING!!!!!!
