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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,204 reviews
909 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,204 unfiltered reviews

Starting on Page 11444 of 15,274. Return to Page 1

5 out of 5 Stars

Whitney Brown made this happen for me. I think had it not been for her I would not be sitting on my lanai enjoying my evening right now.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

VU was amazing.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

I couldn’t speak highly enough about VU, the staff and all of the programs. Absolutely amazing from start to finish

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Kelly made this a wonderful experience.

headshot image of Kelly Tolster

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars

The entire loan process was made easy by the online system, and being able to upload documents fairly easy. This was my first time purchasing a home and my loan officer Jimmy Stranz and his team made the experience smooth and painless. Me and my wife are super satisfied with the outcome of the entire process and hope that we can work with this team in the future. Thanks The Lawson’s

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Justin Benge, and Nick Gemming are as close to me as family. These guys have been in constant communication, and have answered any question I had. They are very patient and very understanding. We have had many conversations about the Home loan through text, email, and phone conversations. These guys are very professional, and knowledgeable. I wouldn’t hesitate to call them if I didn’t understand something. I called and talked to Justin on Thanksgiving holiday, he took just a few minutes and had me preaproved for a home. I looked at many houses, before deciding on one. We staid in touch through every house. He was interested in knowing my every decision. I would go through these guys again when I look at getting another house. I highly recommend this team, family to anyone wanting a new home. I appreciate the services they provide for the ones who have served this country.

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars

My home buying experience with them and Veterans United was one of the smoothest transactions I have ever endured bar none. From the beginning the staff was very friendly, informative and responsive. There was never a moment I was left wondering what's going on with my loan. The entire process was very straight forward and simple. I recommend Veterans United to any and all seeking a wonderful and stress free home buying experience. Bravo!

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

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5 out of 5 Stars

Why go to a bank, real estate agent, broker, insurance company etc. When you can have it all done for you by simply filling out one form and a few phone calls. Use Veterans United and have a pain free experience.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

Our experience was phenomenal - from our initial phone contact with Samantha Howard on we felt like we were working with the best team possible. Matt Bretz addressed all our concerns and answered all our questions thoroughly and made it very easy to make informed decisions at key points in the process. Samantha was on point at every turn and worked with Mary in the most professional, courteous & efficient manner possible. Together, these two made the entire process as smooth & stress free as was possible.

headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

There service was very flexible and outstanding!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

3.5 out of 5 Stars

The process was outstanding until it got down to close to closing, I did not receive the exact dollar amount needed for closing until 19 hrs before the closing appointment, leaving me very little time for error getting to the bank then to the closing 75 miles from my home early the next mornin

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars

The staff was attentive to my needs. Much praise for Aaron and his assistants for orchestrating a mortgage tuned to my needs.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Great people to work with!!!!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

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Experience first-hand why 364,827 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Allison and Shelbie helped out so much! I had some pretty specific questions and they had perfect answers for me!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Photo submission from Edward L.

My experience was an easy process and very stress free.

headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

4.5 out of 5 Stars

Sent some of they same things multiple times because was lost. Other than that everything went great.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars

The loan officers and assistants were very personable and professional. Whenever I had a question or left a voicemail, the question or call would be promptly answered or returned. The website that VU utilizes is also very user friendly and easy to navigate for uploading documents. It even has walkthrough videos with each step of the home buying process.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

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