Rates
Struggled getting the correct documents to the UW. Maybe a revision or training in order to improve expectations may enhance the experience for the borrower. Other than that, my team was great and very helpful and kind to me.
This is my second time working with Veterans United and they have a lifelong customer in me.
Totally screwed up payouts, some still not paid after 9 days, so I have to make double payoffs. Didn't listen to instructions or paperwork I sent in multiple times.
Very professional. Communication with me was excellent.
These guys/girls are very responsive and make every effort to provide outstanding customer service.
Everyone I dealt with was very helpful and understanding and it made getting a mortgage from a bank 3 States away much easier
Our experience was great. We was kept updated, if we had questions they were always there to answer. The process was smooth and could have been more stressful than it was. Its because of Veterans United that we have our home now and they made this process an easy transition. Thank you all for the hard work.
Overall, our experience with Veterans United was amazing! From the professional presentation/brief at my command to the free seminar/lunch at the office and awesome team, we were blown away! We really appreciate how your company helps veterans achieve there dreams of home ownership and your excellent customer service! Thank you!
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Alberto and Ryan's team were AMAZING!!!!!!!!!!!! They were on top of everything! Even with following up with me to make sure I was still on track on my end. They went above AND beyond expectations! I am thankful to have worked with such an amazing team!
