The process was very streamlined
Made the first-time home-buying experience as easy as possible!!
I had the best experience of my life relating to customer service from Veteran United Home Loans. Mitch and Aaron is on top of their game when it comes to helping veterans. These two young professionals helped me from start to finished making it possible for me to own my first home. Thanks a lot guys, I will never forget the service I received from Veterans United.
everything went as planned down to the last minutetotally awesome,they kept me updated with every detail.i would recommend VU to anyone.
I have one additional comment, I do not know who the comment came from as I heard it mentioned by my loan officer. In the process of supplying documents and normal financial information, I should prepare for a closing cost of up to 5000.00 dollars and it was pointed out that our checking account balance was too low. So, together with Mr. Bradley we agreed to bolster the account balance, from where, how much, and when the increased balance should appear. I did that. Then the complaint came to me that the balance was too high, so I went over again with Mr. Bradley all of the details where the money came from. Later he contacted me again that the Underwriter wanted written details of the events that bolstered the account. Then I found out why and this is my complaint. I was to supply all this information to prove that I was not involved an any MONEY LAUNDERING!!!!! Now come on, I needed barely 1800.00 dollars, as it turned out, for closing costs and now I might be involved in MONEY LAUNDERING! Please! The overall process went very well, but this ridiculous comment left a cloud over the whole process.
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Sara Hribik is a gem.
They were so helpful. They were on top of everything and guided us through the entire process. Great team.
Underwriter and last minute demands causing me to cancel medical treatments that took me 3 months to get. Everyone on both sides thought this was unreasonable and petty. That was days ago and my body still hurts from it. No idea when I'll re-qualify for that treatment.
Felt like our loan getting finished was always a priority even though we were located out of state during 90% of the process.
Kyle and hid team were exceptional. They worked very hard with me to get me approved and into a home. I could not be happier with Veterans United and my experiance. I have already sent two of my friends to Kyles team because I know they will have a great experience.
Easy to use document center.
Our loan specialist Will and Diana were amazing in our house buying process. They were always there for us with any questions we had & worked very hard to make this a dream a reality for us!
They are all wonderful people to work with. I've sent many of my clients to them for loans because I know they will do it right. I also went to them when I needed a home loan because I trust Amanda and her team! They even got my loan to close earlier than expected which is a definite plus with me!!!
I would recommend the Lighthouse Program for FirstTime Homebuyers. Videos were very informational and the homebuying process was enjoyable to me and my family. Enjoyed videos excellent presentation. Client Advocate is great asset and resource through entire process.
Veterans United was an absolute pleasure to work with. The customer service was second to none!
Codi and Lance did a great job, but especially Codi. She made this whole process easy and was able to calm our nerves more times than we would like to admit.
