Jordan was easy with whom to work. He led us through the process with confidence and assurance and he even empathized with our frustrations. I look forward to future home loans with Jordan in the lead!
Tyler is amazing this is our second time working with him on a purchase and much like the 1st time amazing all the way around
Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.
I only encountered on hiccup and that centered around trying to prove that this would in fact be my primary residence as required by VA. Overall, everything was fast and the service and response was great. I would recommend Veterans United to friends and family.
John and Kyle both very professional and rendered outstanding service to us. They were never more than a phone call away ready to assist and help us in any way possible. Need a Veteran's Home Loan? These guys are the ones to contact!!!
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Tyler and his team were on point 100%.
Easy to work with, total transparency.
This will be our 3rd time using VU and all 3 times we haven't had a single complaint or worry.
We hop We never have to use them again but it the occasion arises, VU will be our first call. Thank you so much for the effort and support of your team.
Justin Darr was an awesome loan officer. He was there for us every step of the way and went above and beyond what would be expected from a loan officer. His customer service skills and compassion for his clients is unmatched. He is the direct reason that our experience was so good. Travis C. Was good too, but we didn’t deal with him as much as we did Justin.
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
The best home buying experience I've ever had!
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Aaron was the lender for both me and Father and we both had nothing but good things to say about me.
Amazing, empathetic, empowering, professional and authentic is how my wife and I would describe Nina, Curtis and Chris the credit associate. Great job ALL! We are thankful for all the support during this process.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
From our initial conversation, to the day we closed and after, Aaron was super helpful and always made time throughout the whole process to immediately answer any questions or concerns we had. Overall, it was a outstanding experience. I will definitely recommend Veterans United/Aaron Guinn and team to any veteran looking to purchase a home with a VA loan in the future.
