I'd like to express heartfelt gratitude to Charles and your exceptional team for helping us secure approval for our new home; we're absolutely overjoyed and can't wait to create lifelong memories. This remarkable milestone wouldn't have been achievable without the tireless efforts of the incredible team at Veterans United.
Exceptional customer service and very responsive to my questions and needs
Veterans United was wonderful to work with when buying our new home. The team kept me informed, helped me understand the process and whenever I had questions they were easy to reach and took there time to clearly explain. They are very professional and great getting the job done. They made it very easy for me and I appreciate all their help.
Stephen and his team made buying our first house as streamlined as possible. As we were retiring from the AF, finding a new job and new house, Stephen was with us the entire time. The best customer service I have ever experienced.
Ask questions! They are here to help. But also don't be afraid to do your own research. We are so happy with our new home and being proud veteran home owners!
Great customer service with Emmy
VU made the loan process easy. Would've liked to see more competitive rates.
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Great help, great communication
The VU team made us feel comfortable and appreciated throughout the whole process - from well before we were under contract, to the day we closed, and even beyond. They were quick to respond to all of our questions, no matter the complexity and we always felt like we were their number one priority. The team was highly skilled, efficient, and empathetic - it felt like we had all been friends for years! I appreciate all the hard work VU put in to get us where we needed to be on closing day and would recommend them 1000 times over!
Everyone I worked with and spoke were great! So friendly and knowledgeable and seemed to want what was best for ME and my needs.
It’s made it really easy to get the loan and there’s so many things that they can help you with.
Chris and his team were excellent. Always professional, competent and honest! I’d recommend them to anyone looking for their dream home.
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So easy. Loved the app.
Matt rice with veterans united was super easy to work with, respectful, felt like I was talking to family.
Did an amazing job answering questions at any time even after business hours. Will more than likely try and go with him again.
As I stated previously, this has been the best home buying experience I've ever had. Angelica, Jocelyn, and everyone involved was top-notch! Thank you to everyone at Veterans United for helping Veteran's like me become home-owners!
Purchasing our home through Veterans United and working with Mason Fast was truly one of the most amazing experiences my family and I have ever had. Mason was extremely communicative, patient, and always willing to answer our calls and questions. He took the time to ensure we understood every step of the process and never made us feel rushed. No matter when we needed assistance, he was always available and ready to help.I highly recommend Mason and the entire team at Veterans United. Their professionalism, dedication, and outstanding customer service made buying our home a wonderful experience and one that will leave a lasting impression on my family and me. Thank you for making this journey such a positive and memorable one
I would like to express our sincere appreciation to Wendy and the entire Veterans United Home Loans team for their outstanding service throughout our home loan process.From the beginning, Wendy was professional, knowledgeable, responsive, and reassuring. She helped guide us through each step, answered our questions clearly, and made sure we understood the process. What stood out the most was the urgency, teamwork, and dedication shown by everyone involved. The team worked incredibly fast while still making us feel supported and informed.Because of Wendy’s leadership and the team’s efficiency, our loan approval moved forward quickly and smoothly, even under a very tight timeline. We are truly grateful for the hard work, communication, and commitment that helped us reach the closing table.We highly recommend Wendy and the Veterans United team. They provided excellent service, treated us with care, and made this home buying experience a very positive one. Thank you again for helping us purchase our new home.
Chris was outstanding to work with! Thank you again
Although it took a lengthy time to accomplished all task from both sides, in the end it went well. I received a fair and favorable percentage rating to the end compared to other lenders iffy offers. I thank the Veterans United team for their patience.
