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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,121 reviews
837 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,121 unfiltered reviews

Starting on Page 118 of 15,405. Return to Page 1

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Working with Chris Endicott was truly a wonderful experience. As a repeat homebuyer, I knew what to expect from the lending process, but Chris still managed to exceed all of my expectations. From the very beginning, he was professional, responsive, and incredibly knowledgeable, making the entire VA loan process feel smooth and stress-free.What made this experience especially meaningful was the veteran-to-veteran connection. Being able to work with someone who understands military life and the unique needs of veterans created an instant sense of trust and comfort. Chris genuinely cared about helping me succeed, and that level of understanding made all the difference.Throughout the process, he kept me informed every step of the way, answered all of my questions with patience, and ensured everything stayed on track for a seamless closing. His dedication and attention to detail gave me complete confidence, and I always felt like I was in good hands.I’m so grateful for Chris’s support and would highly recommend him to anyone—whether you’re a first-time buyer or purchasing another home. If you’re looking for a loan officer who is knowledgeable, trustworthy, and truly invested in your journey, Chris is the one to call.

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Photo submission from Robert H.

Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

I. Hate details!!! If these fellows hadn’t held my hand along the way, I would have walked the first week. Solid group!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Zach is one of my favorite Loan officers! He has excellent communication. Zach is super responsive to inquiries and works as a partner. Not to mention he got my deal clear to close in just 14 days

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

Andrew and our entire team were incredible from day one. From the first conversation with Andrew, I felt heard, taken care of, and I knew I’d have the proper support the entire time. I could contact him at any point and he’d ensure I had answers by the next day. I can’t say enough good things about Andrew and the entire team!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars

Jess was great.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

The whole team great! We had no issues and were very prompt at answering any questions we had. Would definitely recommend them.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

From the moment you initiate contact to the very end of you signing off on your new home your team really takes care of you from beginning to end and I never felt like I was asking too many questions

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Matt was amazing when it came to making the documents clear and easy to read, he also help me make sure everything was on time and ready I’d recommend to anyone they use him.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

They know the VA home loan program like the back of their hand. They are the real home loan professionals.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

What a warm and encouraging group of people. Any help you need they will walk you through it. They are always working behind the scenes and one day they call and your loan is approved.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Aaron and the team were exceptional!

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

If you decide to get a VA home loan with Veterans United, which you should. Make sure you ask for Aaron Guinn to be your loan officer. He is by far the best in the business. As a first-time home buyer, it can be daunting. Aaron was there every step of the way. No matter the question or time of day he was always available. He was more involved than my actual realtor. Not only that, but in 17 days was able to get closed on our house! I would never buy a house again without finding Aaron and making sure he was behind the wheel making it all happen again. Veterans United is who they are because of Aaron Guinn 🫡

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Photo submission from Terrance S.

Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Jason and his team were great! Would highly recommend!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

I love the dashboard, which makes the process very user friendly and error proof! Additionally, you feel appreciated as a customer and not just another number/loan to process. There is a personal touch experienced with this transaction that I had not experienced before, and it was especially appreciated as a disabled vet. I highly recommend Veterans United!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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