I’m a first time home buyer and I was terrified about the whole process but veterans united and there staff really made me feel comfortable and positive about this entire process!
He has been so helpful and always listened to what I was saying. He made sure that we understood everything that was happening and gave us options. Even after our closing he has been an amazing help.
They were transparent and honest from helping me fix my credit, which debts to pay, alongside answering every question and concern I had throughout the process
Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.
Exceptional responsiveness and transparency throughout the entire process.
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The best help for first time va home buyers. Walked me through every step with great explanation. Always available to help when not understanding something.
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
So helpful in every way the entire team was there for me and made my first home buying experience so nice
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Craig and the whole team made the home buying process extremely simple and straightforward. They were friendly, helpful, and knowledgeable from start to finish. We're extremely pleased with our experience and would highly recommend them to fellow Vets!
Experience with underwriter was rough.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
Kris was responsive, super helpful, and made the home-buying process as streamlined as it could be. Highly recommend!
Brett is awesome to work with. He makes the process easy and the teams that work with us do the same!! Would recommend Brett and his team to any Vet looking to purchase or refinance. Thank you very much to all of you!!!
Shannon is outstanding
