Anybody that wants to buy a home should go to Veterans United. Gwen Creel and her team are the best in the business Hands Down. You won’t find anybody that is so honest and they make the whole process of buying a home so easy. VETERANS UNITED IS THE BEST OUT THERE.
100% happy with everything. From 1st with Taylor to the end.
I would absolutely recommend using Veteran’s United to any Veteran that I knew was looking to purchase a home. My experience with VU has been exceptional. Kara has gone above and beyond in assisting us.
Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.
We are so happy that we found Veterans United!! What a great team of professionals. Everyone on our loan team made the entire process go easy and smooth. A shout out of appreciation goes to Nick Vance and Beth Madden!! Great work!! Everything you did for us was TOP NOTCH!! You're AMAZING!!
Veterans United has of the most professional people to work with but that is their second best quality, they are the nicest and friendliest people we have ever met, and we consider them our friends now. Thank you for making us feel loved.
Overall, I had a great experience with my home loan team. They were responsive, professional, and helped guide me through the process smoothly. I always felt like they were available to answer questions and keep things moving forward.
The only issue I ran into was that it wasn’t clearly communicated until the day before closing that my significant other couldn’t be on the deed due to the loan requirements. That caused some last minute stress that could have been avoided with earlier with proper communication.
Aside from that, everything else was handled really well, and I appreciate the team’s support throughout the process.
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Very hard working. Keeps you informed and answers any and all questions. Great customer service. Had no issues.
Jerry Landrey and his team (Levi) did an amazing job getting my IRRL done. Everything was smooth and quick from the start to closing. Would recommend this team any day hands down. Thanks Jerry and Levi.
Nick Colin and the whole team answered all my questions efficiently and effectively were patient and overall couldn’t of been a better experience
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
For people with an hourly salary, VU needs to let them know of the 25 hour weekly hour minimum. Not knowing this nearly derailed our loan application as we had a closing date on the house I was selling and not getting this house would have left us scrambling for a place to stay. This information needs to be passed to the applicant at the start.
Derek and his team that were assisting us were very supportive and understanding and worked with us through the entire process, answering questions as quickly as possible and personable to work with. Thank you very much.
Made the process of buying my first home super easy, the staff are nice and easy to talk to and very knowledgeable in their fields
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Veterans United made the homebuying process feel surprisingly smooth. Their team guided me through each step with clarity and patience, and I always felt like I had someone in my corner. What could have been overwhelming ended up being straightforward thanks to their support.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
Anne and Kaylyn both did a great job with helping us refinance our home to save money! Thanks again!
I’ve read some negative reviews about VU, but I can honestly say that I didn’t experience any negative issues with VU. We, meaning my Wife and I, were very responsive on getting requested documents back asap. We didn’t procrastinate on anything requested from us. Our team consisted of Hannah, Lupe, and Emily who were all available to take my calls and emails with questions I had. We closed in unbelievable 16 days.
Everyone will of course have different experiences to report, which is great, but this was my experience and it was nothing but wonderful for me with a minimal stress involved.
Thanks VU!
