We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.
John and his team were very helpful. We originally started working together prior to my deployment but the sellers were not helpful. Prior to my return home i reached back out to his team. They hit the ground running and took care of me and got me in my home
Ryan was amazing and very responsive. Andrea worked very hard to get documents completed and the loan always moving.Our Agent Rachel was truly phenomenal!!!
I recommend you do not use Bill Umland from align escrow anymore he was the only bad part of the whole process. He either didn't know answers to my questions or just didn't respond when I asked questions.
Experience was very good, but a little stressful.
My overall experience with Veterans United was extremely positive. The process felt streamlined and efficient and all issues were addressed in a timely manner.
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I really apriciate the personal attention to my situation through out the loan process.
Excellent, everything was sent to me in the mail and e-mail as well. They worked great with my realtor and with the title office, making everything stress free for me.
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Very responsive and quick to answer your questions or give you information ahead of time. Good tutorials on their website. Just be ready for lots of detailed back and forth.
