This was an extremely disorganized process. I sent things in and they went missing. We switched loan specialists near the end. Carter the first one only asked for 3 months of paperwork and kept telling me this will be so easy, it's a sk dunk. Todd the second agent did not go through our folder until after he sent it to underwriting and was asking for 12 months of documentation the day before we were supposed to close. We have credit scores of 780 and 790 and undewriting was asking for proof of April 2016 payment- we had paid our loan on time for more than 10 years We had to postpone closing.
Joe and Jenna went above and beyond. I feel like our builder was slow to communicate because we weren't using their preferred lender. And they navigated the many obstacles professionally and tactfully.
Great all the way to the end.
Wonderful experience! The entire loan team was amazing, professional, and truly great people. I was amazed at how much care they showed in helping us. We are beyond thankful for such an amazing team.
Outstanding customer service
Amazing. Experienced. Organized. We closed within 60 Days and made our contract closing date! Highly recommend veterans united
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My experience with VU was fantastic!!
Staff members pleasant and knowledgeable, great to work with.
Nate and Tyler were top notch. This home buying experience was such a breeze and stress free. They were quick to respond to any questions or issues I had.
David Kling and Sam Branson were amazing to work with. They kept ALL of my paperwork moving to accomplish a 30 day processing period for me to get my home loan done in time. If ever my wife or I would have any questions, they would be right there to answer them. They are outstanding in every aspect of their jobs and how they perform. I will recommend them to my family and friends in the future.
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Great people to work with.Easy to reach
Tony was great to work with.
Very quick response time to emails and paperwork.
