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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,329 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,329 unfiltered reviews

Starting on Page 12715 of 15,411. Return to Page 1

4 out of 5 Stars

Everything went smooth and relatively quick, up until week of closing then all the sudden things were rushed and it seemed that slowing down to a later date wasn't an option. I was very impressed with the whole experience except for the last few days.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

This was my first process I have ever done in buying a new home and the team that represented me did an outstanding job. They made the process as easy and smooth.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars

Everyone at Veterans United were extremely helpful through the process

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Felecia Solomon

Loan Officer: Felecia Solomon

NMLS# 1145004

4.5 out of 5 Stars
headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars

They were very professional kept me informed as to what i needed to do and what they needed from me very well communicated transactions of documents and links between realtor and myself.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

3.5 out of 5 Stars

Overall the experience was positive. However I experienced some difficulties with coordination and communication between Veterans United and the Title company located in Florida. This created a substantial amount of anxiety on my part as the closing date approached. Ultimately. closing was not finalized or otherwise approved until the day of closing. This may not be a fair assessment but my opinion was that there appeared lack of urgency from Veterans United as the closing date approached

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars

Extremely helpful, very informative, and relatively quick response to questions. Although there were two instances I wasn't happy about getting request for documents on a Friday and couldn't reach anyone until Monday to clarify any questions I may have had. The fact that they hooked me up with an amazing realtor made up for any short comings. Mike and Nick were also outstanding!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars

Veterans United was very helpful, this being my first home buying experience. They helped and guided me each step of the way.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

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5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Bill Musick is very professional in everything, very dependable. He was always there to advise and assist in making a home dream for veterans a reality. Thank you Veterans United.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars

Our original loan officer just upped and left the company. We weren't even informed of this. And our new loan officer never contacted us once. So, our loan officer was Glenn. Not Todd.

headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Cole and Courtney were very professional and stayed on top of any paperwork or information needed throughout the process of the home building.

headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4.5 out of 5 Stars
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
headshot image of Kyle Melvin

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars

Good service

headshot image of Carter Arey

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

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5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

The experience shows with how this company treats it's clients. A 10 from top to bottom! Will definitely recommend to friends and family. Thanks VU!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

with a warning of loan fees

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars

Very informative in the whole process and was a pleasure to work with.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars

Moya was awesome to work with.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

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