We would be glad for you to use us as a reference. We are so pleased with your help and the process of our loan. Thanks Garrett.
Kris Ball and Brandi Arvidson were incredible. They were professional the entire process, but we were also people to them. We hit a few hiccups during the process, but they were there for us. They explained everything in detail, and kept us updated.
I felt that we were one team throughout the process. We became BFFS from the first call.
The communication was very poor. Regardless of how many emails, which was more of an issue to me than anything else, there needed to be better communication between the lender the selling realtor and me the buyer.
Steph Bruckridge has been outstanding in her assistance to me in getting this loan. She is a 100% people oriented person. She had answers within minutes of me asking a question about the loan. She deserves a pay raise.
Everything about this process was streamlined. Flawless service from beginning to end.
You were all a pleasure and went above and beyond!!! It wouldn't be possible without you !!!
Chris shoemaker and his whole team were outstanding and the underwriter they walked with me my every step and everything I went through they stood by my side.
Due to the rapidity of our move to Florida, we did have some challenges to overcome. Cole Simmons particularly went above and beyond...working nights during your last big ice storm, Cole brought it all together with his team and we settled on the second date given. Pretty darn good given the small window given to do so. I was tough on Cole, but he handled it professionally at all times!
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Such a pleasure!
Best Company ever they do work hard to make things happen
Very professional and knowledgeable.
Easy. Mostly streamlined (underwriters need a lot of duplicate stuff). Pleasant staff who were flexible and knowledgeable.
Above exceptional. I cannot stress enough how please I am with the devotion Jake and his team in making sure I bought a home. I am truley bless that the attentiveness and attention they displayed.
I would have given a 10, but the day before I was supposed to close on my house, I sent an email asking if everything was still good. I received a phone call shortly after stating my file was still in underwriting and that there were a couple minor items that still needed to be taken care of on my end. Had I known this was the case, I would have taken care of them the week prior, but I was not told that these items were still pending. My closing ended up being delayed by a week, which I was not happy about, but the team took ownership of the mistake and did everything they could to expedite the final process and worked with my realtor to get everything completed and ready for me to move in the following week.
