We were going with another company to refi Veterans United stepped in and helped us saved thousands on closing.
We had tried a few other veteran's loan companies and were not pleased with their service. The service we got from Ute Joppien and her team from the beginning was exceptional. They truly made our home buying experience wonderful. We found our home on Sept. 9th and were in it by Dec.1st. What a wonderful team.
I was nervous at first about how how all this would come about , but right after I spoke with Michael Richardson on the phone I felt a little at ease but was still nervous about going in dept that much .After a couple of weeks all the stress went away and it ended up being the best thing I ever did .
Michelle Mach did an outstanding job. She was very friendly and personable.
Fast, friendly, professional
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Excellent customer service from Terry. Have made time to answer all of my questions at any time of the day.
Our agent/loan officer was excellent. He has great communication skills, always keeping us informed of the progress of our loan, and showed great concern for us and our home buying experience.
Veterans United was perfect for my wife and I. I would recommend them over NavyFed from my personal experience with both.
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Start to finish process took several months. Not the same experience from our first time using Veteran's United which was about a 30 day process.
Couldn't be happier.
Attentive service. They really seem to have it all down.
