Very detailed on what they would need from us. And what each process would intel.
Tammie and Debbie were very helpful and answered every concern I had promptly
Have used VUHL twice now and would use again. Always professional
Great job, Great People!
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Overall, great experience working with Denny and the whole crew at Veterans United. The only caveat was the handling of the close of escrow. We signed the final paperwork on a Thursday and escrow was suppose to close on a Monday. Not sure who dropped the ball, but they waited to the last minute to re-verify my employment on the week of Thanksgiving. My HR department was having their holiday lunch and was unavailable for a couple of hours. The closing of escrow had to be delayed for an extra day until someone at Veterans United could contact my HR department. Seeing how important it is to re-verify a borrower's employment, especially during the holidays, it should have been handled with a little more lead time. A sour finale to an overall great experience.
They were very professional and patient with us
Inpressed
Heather and the staff were excellent. They kept me informed and returned my calls immediately. Heather helped me any way possible. Thank you so much.
In addition to Matt Colgin, Ryan Doran also helped us as we got closer to finalizing things and closer to close. Both Matt & Ryan were very helpful and always available for me to call or email when I needed them. I am very thankful for that.
Too easy and very stress free.
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Easy and simple process.
Last minute changes in closing date was very stressful due to timeframe we had to be out of rental.
Neil's Team were very helpful all the way with the initial loan and the refinance.Thanks Neil
Craig was very attentive to my concerns and was very efficient in returning all calls in a prompt manner.
