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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,631

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,631 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend

Made or home buying experience amazing. From start to finish Justin, Derek and the team were awesome!

headshot image of Justin Owens

Loan Officer: Justin Owens

NMLS# 1706557

5 out of 5 Stars
Would Recommend

I can’t say enough good things about my experience with Veterans United. There were times that I felt like a caveman trying to read Shakespeare and they were always very patient and made sure I fully understood before moving forward. I would recommend them any time. Ask for Travis Ward and his team!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Veterans United Jacksonville James and Alisca were amazing. Helpful. Friendly, answered/ returned phone calls quick. Answered every question I had. 10/10 would recommend to someone else

headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars
Would Recommend

Great leadership, Great team, Happy customer. That says it all!!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

4.5 out of 5 Stars
Would Recommend
headshot image of CJ Bommarito

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

From the beginning, I felt I was in good hands with the team at VU.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Awesome team leader in Anna and her support team was great!

headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

The Veterans United team I worked with were exceptional. Cody Smith and his entire team were proactive, flexible and professional during the entire process. It truly felt like I was the priority, with a team that worked for their client. They made it extremely easy for me to purchase a new home with a loan that beat out all competitors I inquired with. We closed without any issues or hiccups despite a request to close early on an already short timeline.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

2.5 out of 5 Stars
Would Recommend

Honestly, the underwriting process was brutal. Maybe that has more to do with the cost of the home and the current market than Veteran's United per-se but the support staff that I worked with directly were amazing and held the whole process together.

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

Once again, the whole team was a huge help! Kristy and Ashley, like Rob, we’re on top of their game and answered questions we had about the house buying and loan. Jonathan was also making sure I was calling the right folks for benefits and utility changes. If I have another home in the future I hope they are my team. In the mean time we’ll happily enjoy this one, thanks to their hard work and efforts to get Aiza and I the best rates.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I approached Veterans United with absolutely no expectation. My finances were a mess. The services provided from the very first phone call were A1. They really were with me every step of the way. After taking the time to work on my finances, they called me with the news that I was ready to move on to the next phase. I went from pre-approval to closing in less than 2 months. I’m so grateful for the team and their guidance from start to finish. I will be forever grateful. I am looking forward to being a lifelong member of the Veterans United family.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Great experience all around. Would definitely recommend!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

4 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

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5 out of 5 Stars
Would Recommend

I enjoyed working with this company immensely even though I didn't shop any other mortgage company I feel I got the best choice I could have ever hoped for! Thank you Veterans United🌟🌟🌟🌟🌟

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

4 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend

Veterans United truly has the homebuyer’s back from day one, and we wouldn’t dream of using another service. Experts in their field, and experts in customer relationships, the veterans United team took the stress and unknowns out of the home buying process. We are lucky to have had the chance to use this great team twice now, and if we ever buy again, they are the first call we will make!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

My entire team was perfect and I don’t see a spot for David but he was outstanding as well very fast faced and consistent the whole team made this such an easy process for me

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Amazing home buying experience.

headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

More Reviews

See all 401,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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