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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,707

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,707 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is the best for home loans for veterans! They helped us with everything from start to finish! I highly recommend them to any veterans looking to purchase a home. Thank you Tyler and your team for everything! We are surely be talking about you and your team for anyone needing to purchase a home ago a thank you for everything!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

My Veterans United team made this whole experience of buying my first home much easier than I had planned. All my questions were met with clear concise answers, and I think the process went super quick and smooth! I would recommend Veterans United to anyone looking to purchase a home who qualifies. Especially my team that I had. A big shout out to Brian Nelson, Jim Lowry, and Candace Dutcher!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Would Recommend

Working with veterans United made everything about buying a new home so easy. They shopped for home insurance for me, my team was always easy to get a hold of, and the app made uploading documents so easy. On top of that, my team was always so pleasant and helpful.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
Would Recommend
Photo submission from Jairo R.

The name says it all - Veterans United - they are truly united into helping achieve their goal in buying you a house. It was my first time buying a home, and only issue I had was from a outside third party and VU was able to assist with that. I'm happy with the advice and assistance they have given me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

My team was absolutely amazing. For my first time buying a home all by myself they provided me with everything and answered all my questions. They all really helped ease my stress in this whole process. I was unsure that I could do this and they helped me stay positive and made me believe I could. They went above and beyond when I was thrown in unforeseen circumstances to help through everything. I couldn’t have done this without my team at VU. I and so extremely grateful to all of them! Thank you so much!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

3.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Alittle unorganized towards the closing documents part. We weren’t on the same page I almost had to pay out for closing because of communication and mixed up numbers. I didn’t feel like a priority

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

The home buying process was over s year long for me. Many people became frustrated, but not Brian! I also sold a home at the same time and dealt with another lender. I noticed the other lender often reacting when my lender was much more streamlined, thoughtful, professional, competent, and timely. Having such a competent team took one thing, a big thing, that I didn't have to worry about and allowed me to focus on my family and our move!I would literally never work with anyone else.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

Would recommend Veterans United in a heartbeat.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

3.5 out of 5 Stars
Would Recommend

Mallory was impossible to get a hold of even during her advertised hours. She never answered her phone once after her initial reaching out. She never called me back when I left a message. Seller almost backed out of deal because she was insisting on a type of fire insurance policy that DOES NOT EXIST for mobiles. She took her sweet time writing an “exception” so we could use the CA fair plan insurance. She was not prudent with details of the sale and allowed the homes well water inspection to expire resulting in the need for a 2nd well test at sellers expense. This further delayed close 20 something days.
Mallory has a very experienced background and appears to be highly intelligent. I can’t understand why she allowed my home purchase to go the way it did.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Haley and Riggolette stayed in constant communication with me and were always available to answer all questions and calm fears concerning my home buying process. The entire team was amazing and I will definitely work with them again and recommend their services.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
Photo submission from Colin S.

John Parker is exceptionally knowledgeable, he is quick to respond and was extremely helpful through the entire process. This is my second home loan he has helped me with. John is the absolute best.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Deanna and Chris. And Jonathan were easy to reach and followed up with everything

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend

The whole team was prompt and great to work with.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

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5 out of 5 Stars
Would Recommend

When I first reached out to Veterans United, I was paying too much for rent to an abusive landlady. I had set some goals, but I needed direction and guidance. I needed mentorship. Jacob and Nicole provided all of this with patience and kindness. This is the dream team!

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend

Thanks to everyone who helped me throughout this process. Everyone was very helpful and very professional.

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
Photo submission from David B.

Our loan experience with Christopher and his team were exceptional. This is not our first VA loan nor our first home. They were on target with the timelines and very responsive. From the beginning of the process (Pre-approval) till the end (Closing) it was an awesome experience with Chris and team and! The client portal with the to-do list assists clients with what needs to be submitted. The resources are definitely recommended for new home owners. If you’re on top of submitting your docs, your loan will process will go much smoother. Even with S.L.O.W sellers agent and a slightly chaotic and somewhat challenged Title company Staff that we worked with, We Were able to close in 30 days! Thank you Chris, Jake and Matt. We definitely recommend This Team and Veterans United Home Loans!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

Overall, everyone at VU did an amazing job with the whole process!

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

My wife and I had a great experience with Veterans United! Justin and his team are outstanding! My wife and I are first time home buyers, so we had many questions about the process. Justin really took the time to explain everything, make sure we understood what was going on, and were comfortable with the process. My wife and I also had a pretty unique set of circumstances with buying our home. We were hoping to use the VA loan but did not know if it would be possible. Two other banks were not able to get it done for us to be able to use the VA loan; but, from the very beginning, Justin was confident that he could make it work. Through his wealth of knowledge and years of experience, Justin was in fact able to get us financing for our new home using the VA loan! The whole process was as painless and streamlined as possible including their online portal. We would 10/10 recommend Veterans United and 10/10 recommend Justin Wandel and his team! Thank you!

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

More Reviews

See all 426,707 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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