Our mortgage journey may not have been perfect, but we dedicated ourselves to the process, and Lance and the team consistently demonstrated unwavering positivity and creative problem-solving.
They never gave up on us, showing remarkable patience throughout the journey. When it was time to make things happen, they went above and beyond, dropping everything to focus on our file, with countless follow-ups.It's easy to overlook the extensive behind-the-scenes efforts that occur. We know the hard work, dedication, and countless hours invested.We are profoundly grateful for turning our dream into a reality. Words can hardly capture the depth of our gratitude.Lance and the team have made a lasting impact on our lives, and we can't thank them enough.
Julia and Amanda were amazing to work with. They were very patient with our loan process and really helped make it happen. We are very pleased to have them as partners in building our dream home!Thanks Veterans United!
Up to a few months ago, I had never heard of of VU. At first I thought it was just another gimmick, another scam!!! After I did my research, I decided to trust VU. I have not been disappointed, and I highly recommend it to all veterans!!! Thank you VU for everything you have done for me!!!
Jason, Melissa, and his entire team did an outstanding job. I've already recommended Veterans United to a friend that might buy a house in the future. I could not have had a better experience. Anytime I needed information, I got it. I even got reminded about necessary information that I forgot or messed up. Two thumbs way, way up!
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The people here at Veterans United helped me got into my home without me being completely stressed out. It was rather painless and convenient.
Response from Veterans United
We'd love to know more about the reason for your rating, Richard. Exceptional customer service is the goal for each veteran, and if there's anything you could tell us to improve a future veteran's experience, we are all ears. Please contact our Client Advocate Team for continued support.
I have noting else to say
I'm a disabled female navy vet, vietnam era buying my first home after the death of my husband. It's just me and my Service Dog Bear. It was scary at first but my team from veterans united was really great. They helped me through the whole thing. They eased my mind. Bear and I now have the perfect home with a huge backyard. I will recommend them to everyone best team ever.
Jewell Covey-Couch
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From the day I applied online for a home loan to the day I closed was exactly 2 months!!!! Unbelievable!!!! My team was so amazing!!! I could not have asked for a better team to work with as a first time home buyer!!! Thank you so much Veterans United for all of your hard work and amazing team members! 10/10
With Veteran’s United, the home buying process was as simple as I could possibly imagine. From start to finish, I knew exactly what was expected, and all of my questions were answered within a few hours. The entire team did an outstanding job, and their app was very user-friendly. I’m very pleased with the service. Thanks!
I have nothing but positive things to say about your team overall. They were responsive and made the home buying process much easier!
As someone who stressed about homebuying and my wife being in the business, I was actually very impressed by how veterans United dealt with me and also dealt with my wife. This company is absolutely amazing and we will recommend it and also use it again for our refinance or future purchase. Thank you!
Thank you for everything. God bless you all you guys are excellent.
Greatly appreciate how easy Jason and his team made the home buying process. Excellent customer service and support whenever we required it!
