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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,610 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,610 unfiltered reviews

Starting on Page 295 of 14,854. Return to Page 1

5 out of 5 Stars

I love everything you did for me to get my home 🏡 thank you and your team you guys are the best keep up the good work 👍

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

4.5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

Easy to work with fast and responsive what else do you want

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Hands down best home buying experience for me. Everyone is kind, courteous, and professional. My team guided me through the process with ease. They answered questions before I could ask. I feel blessed beyond measure even more since they were in my corner. Madison was absolutely amazing from start to today, Im in awe of her dedication to my home buying process. Im happy I worked with her. She explained everything in great details. She left no stone unturned. True professional.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Photo submission from Victor P.

If you are a veteran looking to buy, use Veterans United. They worked wonders with our credit rating to put us in a house. Thank you.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Everyone who helped me was beyond amazing! To many to list. Give them all raises

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

0.5 out of 5 Stars

Never again

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

It was a great experience working with Mark and his team. Mark was easy to talk to and understood exactly how to help me. This was my fourth time purchasing a house and this was the easiest transaction from start to finish thanks to Mark Manos. I wholeheartedly would recommend Mark to everyone I know in the future.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars

It was great working with the VA a lot of paperwork on yours on my side but they were awesome to work with

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars

Don was great! But his support staff is very hard to reach. Communication was difficult to say the least. They have phone numbers listed but Don was the only one who answered his phone. Otherwise very easy process.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

The entire loan team that has worked with my wife and I from our initial closing to helping us refinance for a lower interest rate, everyone I’ve worked with has been outstanding.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

I can’t thank Joseph Sepulveda and his team at Veterans United enough for the exceptional job they did in helping me secure my loan. From start to finish, they guided me through the process with patience, professionalism, and genuine care. Every question I had was answered quickly, and they made what could have been a stressful experience feel smooth and manageable.Because of their hard work and dedication, I am now in my dream home! Joseph and his team went above and beyond to make sure everything was handled the right way, and I felt supported every step of the way. If you are a veteran looking to buy a home, I highly recommend Joseph Sepulveda and the Veterans United team—they truly deliver on their promise.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Jarrod N.

Dorian made this process so much easier than we could ever imagined. He took away so much of the stress that we anticipated.

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

4 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

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Check My Eligibility
4 out of 5 Stars

Everything was great except for the insurance part. I would give it a zero. The VU representative in the first call was abrasive and condescending. He also stated in emails and in the call that he had 5 quotes but would only show me or discuss one company. That is not a choice. That is VU pushing a specific company on me.
In the 2nd call, he initially acted as if he did not know I had selected another carrier. When I told him this, he became rude and aggressive and challenged me on the company and price I was going to pay the other company. First, that was none of his business. Secondly, if it is VU policy to share that with your insurance person, that should be disclosed up front versus attacking me on my choices with what he thought he knew about my choice.
If he were my employee, he would be fired immediately. His behavior negated the entire VU experience.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Veterans United is extremely well run. The process was organized and easy to follow with a portal that helped maintain it all. It was an organized, efficient, well run process for getting everything needed for underwriting while understanding the steps along the way. I would highly recommend Veterans United to others looking to purchase a home.

headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

4 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Kaimiloa was very helpful along the way. He was clear about any issues or questions I asked him.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Photo submission from Timothy A.

VETERANS: Use Veterans United when buying your home. This was one of the easiest big purchases my wife and I have ever made.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

The process was very easy and stress-free.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Yes very helpful

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Sam and his team are the best

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Everything went great

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

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