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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,927

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 435,927 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Really clear and easy process. The app pretty much tells you what you need to do, and explains it in simple terms. The team was quick to adapt to any changes in the process. Thanks, y'all.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

1st class service everyone is professional and caring.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

My loan team did an amazing job. They stayed focused and were determined to give me the best service possible. Great job Chris.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
Photo submission from Jim M.

The process for transmitting documents is seamless. A very easy process. If they need you to look at your to do list they email and call you to give you additional clarification of what is needed. They keep you inform of next steps at all times.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
Would Recommend

Brent is the best

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend

From the very start, the Veterans United team was spectacular. Jeremy answered all of my questions and explained the entire process. The online platform was very helpful in providing clarity on what was needed when.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Veterans United is very consumer friendly and easy to use.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Great team they were willing to put in the hard work to help veterans like me out with setting up with a home. Every step of the way they weee clear with communication and met my needs as not just a service member but a family man as well.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4.5 out of 5 Stars
Would Recommend

Everything went smoothly with a couple minor hiccups. When it came to buying homeowners insurance I was told I was not going to be able to get the loan because the roof was too old, which was not true. I ended up not using any of the quoted insurance companies and used a different one that ended being cheaper anyway. There was also some miscommunication between the title company real, estate agent and loan coordinator causing a delay in signing closing paperwork by one day.

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars
Would Recommend
Photo submission from Kayla S.

I am so happy about how smooth this process went. Tony was absolutely outstanding and answered any questions or concerns i had throughout the process. I highly recommend using Veterans United and Tony as a lender!!!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

From Start to finish Don was on it. He was responding to my texts late at night and on weekends. I never waited longer than 24 hours for any kind of response. The company gave me a 5 dollar gift card to Starbucks, so if you're a client and it seems like a just touching bases email respond to it.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

It was great to deal with you all

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

I have gone through the home purchasing process twice now, and have used Veterans United each time and would highly recommend them to anyone. They have gone above and beyond for us each time to get us the best rates possible and helped us every step of the way.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

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5 out of 5 Stars
Would Recommend

My loan officer and loan coordinator were both amazing. Always helpful and I couldn't be more thankful for having both of them as a team buying my new house!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
Photo submission from Nicole C.

The entire team was very professional and excellent to work with. The process was smooth and efficient.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Matt and Diana went above beyond to assure that every thing went smoothly. They are exstreamly nolagabol and care about there for any thing that may arise.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Veterans United held my hand every step of the way and constantly checked up on me during the process of buying my first home. I highly recommend Veterans United and I will be referring all my veteran friends to use Veterans United.

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

More Reviews

See all 435,927 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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