My experience with Veterans United was absolutely exceptional from start to finish. The entire team went above and beyond to make the home loan process smooth, clear, and stress-free.
My loan officer, Matthew, was amazing—extremely responsive, knowledgeable, and always willing to communicate and answer questions promptly. He made sure I understood every step and felt confident throughout the process.
They take care of me, and help me trough all the steps, fantastic service
I trust that all the folks here at Veterans untied is and will be as great to helping veterans purchase a home as my team was! My coworkers and friends told me an unimaginable amount of horror stories about their experience buying a home with an outside source! But I was glad to tell them all repeatedly. I'm going thought Veterans United. I haven't experience those same problems. The most amazing thing that happened throughout this process was receiving money back during closing!!! My wife and have been trying to purchase a home for years, thanks to Veterans United we can say we are finally OFFICIAL HOMEOWNERS!!!
I thought the paperwork was ok and not too cumbersome. It all went very smooth for us. My only issue is I thought our interest rate was a 1/4% too high for a veteran with my credit history.
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Everyone was exceptionally helpful throughout the entire process! Not once did we feel lost and unable to figure out what we needed to do next. We were paired with an amazing team to help us buy our home.
*-Dan Hopkins has helped us re-finance our house 2 times and both times he and his team went above and beyond to see us to the finish line. I would recommend Dan and his team to anyone wanting to re-finance their home.
My experience has been a breeze with Veterans United! Having Celina and Dustin in my support group made the process even easier! This statement doesn't even summarize the support and direction I've received from them! I would definitely recommend Veterans United!
If you have any reservations about buying a home, Veterans United will make them disappear. This experience has been wonderful and we will recommend them to everyone who's in the market.
She communicated well and made sure to send updates. She also called me back and responded quickly.
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When you start the process you have the momentum and you set the pace your loan officer in his team will keep up with the speed that you move. These people are quick they're efficient they're thorough they do same day responses if not immediate and almost always have multiple solutions to any problem you might encounter on the fly. 100% wonderful, and would strongly recommend. They get involved and arms deep in this whole process as if they were buying the home themselves.
Moya and her team did an outstanding job making the entire home buying process from start to finish the easiest process I’ve experience. Their dedication and focus on the homebuyer is the defining standard of customer service. They were especially very thoughtful to send me and the wife a special gift to welcome our new addition to the family at the new house.I will always recommend them to any veteran I come across that is searching for a house.Again, great job to Moya and the team for the home buying process.
I can’t say enough great things about my experience with Veteran’s United! From start to finish, the process of buying my home felt smooth and transparent, and that’s entirely because of Kenzie T.
and Jack T. I knew the moment I spoke with Kenzie, i would be well taken care of!
They were knowledgeable, responsive, and genuinely invested in helping me find the best option for my situation. Every question I had was answered quickly and clearly, and they took the time to explain each step so I always felt informed and confident in my decisions.
What really stood out was how much they truly cared. They treated me like a person, not just a transaction, and went above and beyond to make sure everything stayed on track—even when challenges came up!
Karol Hart and her team, including Amanda Girard, were very helpful throughout our home buying journey. As first time home buyers, we had plenty of questions concerning the home loan process. The team at Veterans United communicated with us regularly through phone calls, texts, and emails, answering our questions and letting us know when we had documents that needed to be reviewed and signed. They made us feel like they truly cared, and we were not just another nameless account.
Everyone was exceptional! They were all very caring, thoughtful, sensitive, and professional all the way through the process! I highly recommend the wonderful team that helped us every step of the way!
