Outstanding customer service
Veterans United is fantastic. I began with less than ideal credit and they helped me raise my credit score through the Lighthouse Program. Once we got the pre-approval, we found our new home in less than a week and settled in less than two months. The entire team was professional and very responsive whenever we had questions. I would highly recommend Veterans United to any Veteran looking to purchase a home.
Tiffany and Emily are awesome! And anyone else I felt with ! My whole team was awesome!!
Everything great
Taylor was GREAT. Taylor was the only person involved in our home buying experience that went above and beyond. He contacted me after hours and on weekends. Called me while he had family events but I felt more important. I wish I could work with Taylor on everything. I truly can’t say enough. Seriously the best asset Veterans united has. Whatever he makes is not enough. I could have shopped around for better rates but Taylor is the reason why I stayed.
Overall Veterans United was great throughout the entire process. The VU app on iPhone was very self-explanatory although it required two or three logins each time to get into the app.
Working with Veterans United while first time home buying was the best choice we could have made. The whole process beginning to end was so easy and informative. We were assigned a realtor who is experienced with VA loans as well as personal loan specialists with Veterans United who really know their stuff. Any questions or concerns we had were promptly addressed. I would highly recommend Veterans United to any Veteran looking to buy a home for the best, stress-free experience.
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Veterans United was very easy to work with, making the process a smooth one.
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
Tyler Oakley and his team did a absolutely phenomenal job with helping me understand a find the way through a first time home buying
The whole team made the process easy and quick too! They also worked around my schedule and worked closing to my advantage. Nothing but good things to say. Thanks to Jennifer and her staff.
