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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,064 reviews
640 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,064 unfiltered reviews

Starting on Page 382 of 15,803. Return to Page 1

5 out of 5 Stars

Mason and the entire team were outstanding! Always there when I needed help or a question answered! We are so pleased with how everything went so smoothly! They are very professional and have a lot of patience!
Now we have our first home!
Thank you to all!

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

The entire Veterans United team was so helpful, and we could not have gotten into our new home without them! We are so thankful for this group and highly recommend them! The process was easy to understand and the communication was outstanding! They are a top-notch group of professionals, and they get our highest recommendation! You will not be disappointed.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Jose F.

Lowest interest rate that wasn't even on the charts!! Thanks VU for your consistency and making my deal work... Loving my first home!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

My experience with Veterans United was outstanding from start to finish. The entire team made the home buying process smooth, transparent, and far less stressful than I expected. Karol Hart was an incredible loan officer — always responsive, knowledgeable, and willing to explain every step clearly. I always felt informed and supported throughout the process. The communication, professionalism, and overall coordination between everyone involved made me feel confident every step of the way. I truly appreciate how dedicated the team was to helping me get into my home.I also want to recognize Amanda Girrard, my transaction coordinator, who was incredibly helpful throughout the process as well. Amanda was responsive, organized, and helped ensure everything moved smoothly behind the scenes.Together, they made the home buying experience far less stressful, and I’m very grateful for all their support.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

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5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

Outstanding! They make it easy.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Photo submission from Bobby A.

The team at Veterans United provided me with exceptional customer service, beyond my expectations. I recommend Veterans United to any veteran seeking a home loan.

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Ken Carson has been fantastic, has my highest of respect and recommendation.

headshot image of Kenneth Carson

Loan Officer: Kenneth Carson

NMLS# 2772170

5 out of 5 Stars

When I started the process to by my home I was nervous! I was especially nervous about financing. Scott was the first person I talked too. First thing he said was you can do this! Everything on Veterans United's end was spectacular. Scott kept in constant contact with me. When he wasn't available his supervisor Mason stepped in. When things got rocky with my city's point of sale inspection they never abandoned me. Scott listened to me vent and always reminded me that it would work out. I would have done this a long time ago if I knew this team was there. My situation was different since I was coming from a lease to own, but they took that in stride and now we have our home. I can't say enough great about Scott and Mason and all the people I worked with at Veterans United.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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Experience first-hand why 378,410 homeowners give us a perfect score!

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5 out of 5 Stars

They really went out of their way to make it easy and the least amount of stress possible.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Everyone was kind and helpful and responded quickly

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

They helped me when another company wouldn’t.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Photo submission from Robert K.

I would recommend any Veteran to use Veterans United. They made the process of buying my first home very comfortable. My questions would get answered, & if they needed any documents from me it was easy to send it to them through their secure portal. I would always know where I was in the process with the "Things to do" list. I can truly say that I was glad that I chose Veterans United Home Loans as my lender!

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

0.5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

they were very easy to work with. They made everything very understandable and the entire process, including the preapproval application went very smoothly.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars

the easiest home buying experience by far!

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

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