The whole team was great! The process was streamlined. I have nothing but positive things to say about Veterans United and my processing team.
Great people to work with. Very profesional.
From start to finish my experience with Veterans United was exceptional. As a veteran purchasing a home I wanted to work with a company that not only understood the VA loan process but also valued transparency, communication, and care, and Veterans United exceeded every expectation.Every step of the process was handled with professionalism and precision. The team made sure I fully understood each document, requirement, and timeline. They kept me updated on every detail from my pre-approval all the way through to closing and answered all of my questions promptly, no matter how small they seemed.Even when challenges arose Veterans United went above and beyond to find solutions and keep the process moving forward. Their consistent communication, organized system, and genuine concern for my peace of mind made what could have been a stressful experience feel seamless.Closing day was smooth and straightforward, and I could tell that every part of the process had been handled with care and attention. What impressed me most was how personal the experience felt. I never felt like just another file or number. The Veterans United team truly treated my home purchase like it mattered to them too.I am beyond grateful for the level of excellence, dedication, and integrity Veterans United demonstrated throughout my home-buying journey. I would confidently recommend them to any veteran looking for a lender who truly honors and supports those who have served.
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Extremely patient & helpful with all aspects of loan & home purchase.
Awesome experience.
It was a great experience from start to finish
We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.
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My team from Veterans United have been wonderful they have helped me tremendously, they answered every single question I had. They are very knowledgeable; helpful, caring,thoughtful,and very professional and supportive thur the whole process
The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!
Celina and team were awesome. Kept us in the know through every step of the way.
Jake and the other members of the team were amazing. They helped me every step of the way and made it all easy to understand. They helped me when others didn’t. I’m extremely grateful for my team and would 100% recommend them to other veterans. I know I was assigned the best team at Veterans United.
Our Veterans United team provided us with "EXCELLENT" service! Primarily for their efficient online application process. For example, we were able to upload many varied loan supporting documents for our application. Secondly, this portal has an easy to-do check list, with features to review our loan documents which enabled us to move forward in a very timely matter. The staff (Tanya Au, Hawaii - Jenny Love, Missouri - Tere'sa Miguel, Missouri) were all fully & professionally engaged in assisting us throughout our loan process efficiently and successfully!
We're filled with gratitude & Aloha!...Shirley & Randal - Big Island, Hawaii.
