Everyone who worked with me to make my dream home possible was amazing! I highly recommend everyone! Thank you so much for making it happen!
I had a lot of obstacles that kept coming up and they helped me every step of the w a year. Great team
Karin was amazing to work with! She is great at keeping us up to date with all parts of this journey and any questions we had were answered fast and she always was happy to help . We appreciate all that she did for us and thank you so much!
Quick and personal service throughout the whole process.
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Exceptional we had a few disappointments on seller side, but our team with veterans united helped us through it and we finally found our house. They definitely stood by us. Thank you
The process was handled efficiently and everyone was friendly. Third house purchased with VU!
The Veterans United team was amazing to work with. Everything went smooth. I had a lot of confidence they would help me through the process. I now have a home and VU made it possible. Thank you, my team was amazing to work with!
, Mike was always available for my questions and responded in a timely manner to my emails and texts
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Veteran's United helped me in every step of the way, to helping build my credit, pre-approval, to closing. I cannot be more grateful than I am feeling right now, so thank you!!
Highly recommend! Unbelievable how smooth and quickly everything was accomplished with unbeatable customer service.
too be honest it was difficult with changing loan officers and tgen both my loan officer and my loan coordinatorbwent on vacay in thr same critical week, jist lack of communication overall was very poor
Response from Veterans United
Hi Nicole,
I’m sorry to hear how difficult your experience was with the changes to your loan team and the timing of their absences during such an important week. I understand how that, combined with poor communication, would make the process far more stressful than it should have been. That’s not the experience we want for our borrowers.
I’d like the opportunity to review your file so we can better understand what happened and address your concerns. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll respond the next business day if you contact us outside those hours.
They always kept me informed of what was going on throughout the whole process and even if I didn't really something they would always tell me to get something ready just in case it might have been needed later on. Well prepared.
Excellent easy and pretty quick
We appreciate the ability to buy a house without the stress of worrying about a down payment and mortgage insurance. Our loan officer and everyone we coordinated with was always friendly and helpful. Having access to the app made things super smooth and efficient too!
Veterans United made my process of me purchasing my first home easy, and low stress, for that I am grateful.
They made the process so easy.
