Kyle and Gray were great. They were very responsive to questions, extremely professional, and a delight to work with. What I didn't like, but what also made my expereicne less than favorable, was an $8,000 add-on to my closing cost, because of a tax bill that popped up from no where. I understood someone neglected to share it with Kyle and Gray earlier in the process. If it were not for that major disappointment, I would rank the experience a "10."
Always there for me even on thier vacations and days off. Thank you to Derek and the whole team.
The staff was very professional and communicated when there were any hang ups. They made sure we were in the know the entire time.
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Overall the process was smooth. It was difficult being a service member overseas trying to coordinate everything. Working the homeowners insurance was confusing and seemed like we were only being offered very expensive quotes. USAA insurance was much cheaper for the same coverage. Coordinating the closing documents with the title company was also confusing and not a lot of communication, leaving unsure what we were supposed to do the day of closing. I know this was just part of the difficulties being overseas, but earlier communication would’ve helped.
Our home buying experience has been outstanding and Veterans United Home loans played a huge part in this!
Well organized tracking system
Veterans United has made home purchasing a breeze.
I would like to thank the whole team for doing a outstanding job
The entire team did an outstanding job of communicating with me every step of the way. The app made things easy as well.
Thanks to all you emernt above and beyond
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Great experience!! My loan team was amazing and kept things running smoothly the entire time! Will absolutely recommend Veteran's United to anyone buying a home!!
Excellent service, website is easy to work with. So happy I found this company
Great job.
The financial part of this was so easy. No hiccups. Communication was outstanding. Couldn’t ask for better. My first home buy was littered with problems. I got a house!!
