Brad hoelfelman and Melissa logston are 2 of the most professional people i have ever had the pleasure to do business with. They handled my loan as it was there own. They made themselves available 24/7 and always had the correct answers to my many questions. They are an asset to veterans united home loans.
Need to work on communicatios with customer
Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.
Scott & Courtney were amazing! This was my first home buying experience and not even the home buying classes could ever fully prepare you for this but Scott & Courtney took extremely great care of me! They communicated EVERY step and listened to me and addressed ALL of my concerns. I experienced a moment of doubt and they pretty much assured me I had nothing to worry about. I was never ignored, rushed, mislead, Etc.. A honest hardworking team to get you to a clear to close and I have extremely grateful for them! Will certainly keep them in contacts for all home financing help!
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Love the amount of help and reassurance I received while buying my family their first home! The connections with everyone at first was really overwhelming but everyone on the team has bee nothing but helpful and so patient with us making sure we were able to move into our home without issues.
My team was absolutely amazing! Always happy to take my call and answer my million questions. I would very highly recommend Craig and Alex to anyone.
We had a few hiccups along the way, but I am going to say that Casey is responsive , I would always reach out to him in the future, my 2nd time with Veterans United and Casey.
Veterans United guided us from start to closing. They kept us in the know every step of the way. They were very professional and courteous.
The whole team from customer service, the concierge, the loan officer and loan coordinator were all superb in their response to questions, knowledge and confidence.
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Veterans United made buying my home so much smoother than it could have been. We had some hiccups along the way that I was sure would cause the closing date to have to be pushed back, but Noah Durham and the rest of the team worked very hard to get everything pushed through in time. Thank you all very much!
Amazing team, very smooth process. Many thanks yall!!
The team text made it easy to get answers within a very reasonable timeframe. I also noticed the process was being closely monitored the entire way through. It gave a more secure feeling.
Fantastic service and kind assistance.
Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!
Jake and his team were absolutely awesome to work with. I was a first time home buyer and they made everything clear and easy to understand and always called to ensure I knew exactly what was going on and let me know if anything changed. They answered all questions and took time to elaborate on everything to ensure I had a complete understanding of it all!


