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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,433 reviews
720 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,433 unfiltered reviews

Starting on Page 476 of 15,948. Return to Page 1

5 out of 5 Stars

The team worked with me to help me in buying my 1st home without a realtor. Walked me through the process and kept me on track with my already busy life. They help me stay focused without being pushy and did everything they said they would. I will highly recommend Steve, Shae and the rest of the team. I am now a certified home owner. Thank you

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Rachel and her team had bent over backwards to help us get our home. They stayed with us for 3 years going through the process in finding and purchasing our house. I can’t thank them enough for their help. They are truly amazing!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Beth was amazing to work with and kept us informed and up to date along the processes.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

3.5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

4.5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Photo submission from Ivan M.

I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

If you are ever in need of buying or selling a home Tommy and his team are the way to go. My journey started in April of 2025 with selling my home in Florida and relocating back home to North Carolina. Tommy stuck with me through the good and bad for over a year and checked in on a regular basis to make sure how I was doing, if there was anything he could do to make the process easier always putting my journey first. Once I found a home I contacted him and his response was "Lets go". From the beginning of the process to closing on May 28th of this year when I say I had ZERO STRESS, I MEAN ZERO STRESS. The way I was walked through every step was the most seamless process I have ever seen. He and his whole team's communication from keeping me updated on my to do lists, to answering any question I had the same day and ensuring that the entire process did not have stress or worry on my part speaks volumes about his heart and how he really does care about you. Check out his profile and you will see what I am talking about. You are not just another client, you feel like you are truly part of the United Veterans family. Thank you so much for everything!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

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5 out of 5 Stars

VU was on top of things and made the process of tracking and signing documents very easy.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Mr. Wuest is great. He was very helpful and understanding about everything. And watched our back till the end.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Photo submission from Thomas S.

We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

4 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Veterans United provided exceptional service throughout our home-buying process. After another lender dropped the ball and demonstrated a lack of familiarity with our particular needs, we found ourselves at risk of losing the home we were trying to purchase.Fortunately, Nick and his team stepped in and immediately took ownership of the situation. Their professionalism, expertise, responsiveness, and sense of urgency were remarkable. What seemed nearly impossible was accomplished in a matter of days, and they successfully guided us across the finish line.The level of customer service we received was nothing short of outstanding. Nick and his team not only saved the transaction but also restored our confidence during an incredibly stressful time. We are deeply grateful for their hard work, dedication, and commitment to serving veterans and their families. We would wholeheartedly recommend Veterans United to anyone seeking a knowledgeable, dependable, and results-driven mortgage team

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Doug was extremely helpful, his entire team was always reachable with you every step of the way. Doug was knowledgeable, friendly, and right to the point. This is the second time I have used him, I would highly recommend him and his team to anyone.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Tommy, Shannon, and the entire team were amazing for the entire journey. I knew very little about buying a home but they helped me understand every step along the way. I absolutely loved working with them and will absolutely recommend them to any veteran!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

Ready to see for yourself?

Experience first-hand why 382,133 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Great organization, very helpful and will work with you and for you

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

Since the beginning, Ryan was in contact and guiding us to the whole process. They are a great team and very good at working with people! Thanks Ryan and Team for making this transaction as smooth as possible.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Photo submission from Deven R.

This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!

headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

4.5 out of 5 Stars

It would be a 10 if not for the high fees.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Jodi and team were great even my old Loan officer Suzie chipped in when she didn’t need too.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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