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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,315 reviews
650 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,315 unfiltered reviews

Starting on Page 476 of 15,778. Return to Page 1

5 out of 5 Stars

Chase and Travis were excellent. Very thorough and explained things very well. I appreciate everything.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

You did a great job getting me qualified

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

Well where do I start? All I can say is that there is not enough good words to say how much I appreciate veterans United! Especially Whitney r. Brown! And all of her team. So many names that I can't recognize them all! But they know who they are! They have been with me since the get-go! Way over a year ago when I was just trying to find a place from Maryland to Kentucky and Whitney and her team, I know there's Beth. Oh God, so many others! It's like they treat you like their own family! Not only have they helped me with getting a home and even getting refinanced. It's like they treat me like I'm the only person they have to deal with, which I know they have a lot more veterans they're helping also I could go on and on praising them! I need to send a picture but what he wants of me in front of my home along with the nice gift they gave me. Whitney knows what it is. I would recommend veterans United to every veteran who is trying to get a home for either of themselves or themselves and their family. They will never quit trying to help you. You don't find that much these days. Talk about old school hospitality because that's what they are! To everyone at veterans United, myself and my family love you all! From a US Marine corps veteran. Semper Fi! 🫡🇺🇸

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

The team is extremely supportive, friendly; professional, and goes out of their way for you.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Photo submission from Charles H.

Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

This is my 2nd time using Veterans United and both times their team was absolutely great.Always there when I had questions and made everything so clear and easy.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

The service provided was amazing. The team worked incredibly well together. The entire process was easier than I can begin to explain. Every person I was involved with was very kind and went well above normal expectations.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

The whole process is…involved. Be prepared to share all of your finances, your addresses, employment, and probably part of your life force. It is a freaking roller coaster of emotions. VetU does their best to walk you through it all. Somehow, I made it through to the other side, and you will, too.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Eric H.

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars

I only want to use VU for all of my home loan, refinance, and VA loan needs. I’ve been so satisfied with the service and support I’ve stayed in touch with the team so I can just on the best opportunities when the market shifts.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

They make lie easier

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

I was extremely satisfied with the support and guidance I was provided from Steve and his team of knowledgeable staff. They helped with all my questions and provided me with explanations throughout the entire refi process. Steve even took a call from me while he was on vacation. True customer support, Thank you all!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

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Experience first-hand why 377,756 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Photo submission from Jamie R.

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars

I appreciate Matt Lucas and am thankful for Kelsey as well. The time and concern in assisting us was well-professional. Mr. Lucas is a valuable assist to your company.
The process takes time and patients to gain entrance to home with a KEY!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

My provided team gave maximum effort and we received a smooth and successful closing. Everyone communicated well and was very responsive to our questions. Well oiled team we had. Our experience with Veterans United has continued to be exemplary. We are so blessed to have this organization providing exceptional care to veterans. Thank you!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Had a wonderful experience.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

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