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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,097 reviews
609 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,097 unfiltered reviews

Starting on Page 476 of 15,837. Return to Page 1

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Brad hoelfelman and Melissa logston are 2 of the most professional people i have ever had the pleasure to do business with. They handled my loan as it was there own. They made themselves available 24/7 and always had the correct answers to my many questions. They are an asset to veterans united home loans.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

3.5 out of 5 Stars

Need to work on communicatios with customer

headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

4.5 out of 5 Stars
Photo submission from Michael T.

Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

4.5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars

Scott & Courtney were amazing! This was my first home buying experience and not even the home buying classes could ever fully prepare you for this but Scott & Courtney took extremely great care of me! They communicated EVERY step and listened to me and addressed ALL of my concerns. I experienced a moment of doubt and they pretty much assured me I had nothing to worry about. I was never ignored, rushed, mislead, Etc.. A honest hardworking team to get you to a clear to close and I have extremely grateful for them! Will certainly keep them in contacts for all home financing help!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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5 out of 5 Stars

Love the amount of help and reassurance I received while buying my family their first home! The connections with everyone at first was really overwhelming but everyone on the team has bee nothing but helpful and so patient with us making sure we were able to move into our home without issues.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

My team was absolutely amazing! Always happy to take my call and answer my million questions. I would very highly recommend Craig and Alex to anyone.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
Photo submission from Matthew T.

Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

We had a few hiccups along the way, but I am going to say that Casey is responsive , I would always reach out to him in the future, my 2nd time with Veterans United and Casey.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Veterans United guided us from start to closing. They kept us in the know every step of the way. They were very professional and courteous.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

The whole team from customer service, the concierge, the loan officer and loan coordinator were all superb in their response to questions, knowledge and confidence.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

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Experience first-hand why 379,282 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United made buying my home so much smoother than it could have been. We had some hiccups along the way that I was sure would cause the closing date to have to be pushed back, but Noah Durham and the rest of the team worked very hard to get everything pushed through in time. Thank you all very much!

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars

Amazing team, very smooth process. Many thanks yall!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

The team text made it easy to get answers within a very reasonable timeframe. I also noticed the process was being closely monitored the entire way through. It gave a more secure feeling.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Fantastic service and kind assistance.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Photo submission from Charles H.

Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Jake and his team were absolutely awesome to work with. I was a first time home buyer and they made everything clear and easy to understand and always called to ensure I knew exactly what was going on and let me know if anything changed. They answered all questions and took time to elaborate on everything to ensure I had a complete understanding of it all!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

4.5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

4.5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

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