My entire experience with veterans united and the team assigned to me honestly could not have gone better. At a time where my life was in a really difficult place they absolutely made this the least stressful it possibly could’ve been. I am extremely grateful. Kenny and Matt were so kind and Honestly felt like a huge support system for me and my son in a hard time.
Honestly, remove the "super duper secure" line when asking people to verify their identity when using the app... It's embarrassingly childish (at least to me)
Tim and his team were incredibly accommodating throughout the entire process. Where other loan officers were evasive or unresponsive, Tim and his team were prompt, clear, and consistent every step of the way.He was extremely patient, took the time to explain everything in detail, and never hesitated to answer my many (many!) questions. I truly felt supported and confident knowing they were in my corner.Even when other loan companies offered more money, they simply could not deliver the same level of service or close the file. Tim and his team were solution-oriented, and got the job done efficiently.And to top it off—they closed my file in just two weeks!I am beyond grateful for their service and highly recommend Tim and his team to anyone looking for a responsive, knowledgeable, and results-driven lender.
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
Working with Veterans United has been an absolute pleasure. Normally, the home loan and home buying process is complicated, confusing, and overwhelming- especially when buying a home from across the country. However, everyone on the VU team was proactive in reaching out and helping me through the process step by step. They even helped me set up home insurance and services, and my lender came to my home inspection so we could meet in person. I highly recommend their services to anyone looking to buy a home- they not only set the bar for lenders.... they exceed it!
I would recommend, There is only 1 issue. it is my understanding the HELOC could have been kept open by filling a form. we where unaware that the HELOC would close, we didnt want it to close. We will work this out with that company. However all things considered, the speed and everything , Nicole was great and I would highly recomend.
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Our VU team is exceptional, I felt that they want us to really win. Especially Spencer and Mackenzie who worked and walked us through the whole process. Team work makes the dream work indeed! I am grateful to them for helping us make our dream came true. Now, my little family and I will be making more beautiful memories in our first home!
Very nice team to work with!
Scott has been nothing but helpful and supportive during my time off need and issues that came up. Outstanding team.
The VU has been amazing. I want to give a shout out Montgomery Hill for his compassion and incredible customer service! Way to go!
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
Highly communicitave and competent team. Everything step was simplified by the Veteran's United App.
Our lender Jake was amazing very on top of everything and a caring person 10 out of 10 recommend
Veterans united and the team that worked with us we’re very helpful and very resourceful. They took the stress out of everything and we’re always there. If we had any questions I couldn’t recommend them more.
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Very easy to work with.
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
David and his team were nothing but professional and knowledgeable. They helped me immensely through the process of buying our first home and we absolutely loved it. David went above and beyond his basic responsibilities to assist myself and my spouse to ensure that we understood every step along the way.
