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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,563 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
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Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,563 unfiltered reviews

Starting on Page 476 of 15,686. Return to Page 1

5 out of 5 Stars

Meghan was amazing from the very beginning to the very end she walked me through the process, very professional, very courteous and I would definitely recommend her and once again, thank Meghan thank you Veterans United team

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

We worked with Charles and his team for the better part of a year, and throughout this process, they were patient and professional. Even though we faced some adversity, they consistently remained supportive and committed to helping us accomplish the important milestone of buying our first home.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Emily and the team were great . They helped me out so much and answered all the questions I had . They’re the best .

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4.5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Photo submission from James B.

Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

very professional! highly recommended!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

0.5 out of 5 Stars

This was the worst home buying experience ive had in my 53 years. There were not stop issues and poor customer service. I wouldn't recommend anyone to use this group.

Response from Veterans United

Hi there,
I’m really sorry to hear this was such a frustrating experience. That’s not the level of service we aim to provide.

If you’re open to it, I’d like to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

I have had the privilege to have Maggie work with me twice now and I can’t say enough good things about her…even after everything was closed, she has reached out to help me feel like I was somewhat important to her and the company…awesome person, awesome company!!! 20 stars out of 10!!!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Veterans United worked with me throughout the entire process of the loan. Their folks are on it! Everything was done online, when I had a question during the process I'd simply call or text my representative (Rob). They really made this experience a piece of Cake!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

She help in all way

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4.5 out of 5 Stars
Photo submission from David W.

It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Felicia, Jennifer, Tyler & Chris were all a pleasure to work with. NOT ONE of them made me feel like I or my questions were not important or that I was interrupting them.
I would recommend Veterans United / Enterprise to anyone who asks.
Excellent job guys!!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

4.5 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

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5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Working on a time crunch due to my current home being sold Nick and Jake really stepped up to the plate and got me closed in another home in record time. Dealing with someone under the immense pressure to lockdown a new home with horses and cows they stepped up! I can’t thank them enough for delivering and making sure we met that timeline

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars

This is the 3rd time I've used Veterans United. They are fast, professional and go out of their way to assist you during your home buying process. During the process, my mother-in-law passed away. The San Antonio office sent flowers and a card to my wife, offering their condolences. Joseph, my loan officer also made himself available over weekends when I had questions. During the process, he was on vacation, Miguel was able to step in seamlessly to assist with an issue with the closing costs that the title company was trying to make me pay, and got the issue resolved. Hands down, the best place for veterans to get through the home buying process.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Arthenia T.

I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars

Cory Peebles and his team was great to work with and he helped us through the whole process. Made the home buying process so easy.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

Team was great, and very patient.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

It was great working with Mike and his team, all questions were answered in a timely manner. The whole process went pretty smooth. Thanks Mike and the whole team at Veterans United !

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

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