Kendall and the team were great! Kendall was very patient with us as we bounced through many offers. They answered all of our questions, explained how the process works, and made sure we were taken care of!
Veterans United will be my recommendation for anyone I know in the military looking to buy a house.
Overall, the Team was great. Small mentions & attention to details like receiving email notifications a day or two after the action requested/mentioned in the email had already been done or discussed, and repeated requests for the correction of our names; even our last which would be correct for one of us, yet not the other.However, corrections were made, seemingly everyone works well together to make Veterans and their families feel important, appreciated and their service valued enough to cover an big part of home ownership expenses. A sincere THANK YOU to each of you~
VU has been working with me over the past 2yrs on approving my credit score
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Everyone was there to help me. Very prompt, courteous, and cared about taking care of me.
My experience with Veterans United was absolutely outstanding from start to finish. The entire team was professional, responsive, and genuinely cared about helping me through the process. They made everything clear and easy to understand, kept me updated at every step, and went above and beyond to make sure I felt supported. The level of communication, organization, and customer service was top-notch. I couldn’t have asked for a smoother or more positive experience. I would highly recommend Veterans United to anyone looking for a trusted and reliable lender — they truly set the standard for excellence.
Our decision to work with Veterans United was simply the best due to our personal loan specialist Jimmy Stranz with the help of Josh Carlyon and Ashley Black, or as we call them "The Dream Team"!! From the very beginning we had constant contact with everyone through emails and phone calls and never felt that we were bothering them, which was very comforting when you are moving half way across the country and are already feeling isolated.
They made us feel confident and took some of the worry and stress away by guiding us through every turn!! Our only regret is that they live far away from us and we would love to pay them a visit with a huge hug and thank you for setting us on a path to our rest of forever!!!
Thank you VU and Dream Team for everything!!
A very professional team. Charles Saulberry was extremely knowledgeable and polite and committed to helping us.
I have used Veterans United for two separate mortgages now—a VA loan and a recent investment property—and I continue to be impressed. The process, regardless of the loan type, is consistently clean, efficient, and straight to the point. What truly sets them apart is the professionalism and easy communication from their team, making what can often be a stressful experience feel simple and streamlined. I know I will continue to come back to them for future financing needs.
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The entire process was pretty seem less. The team was great to work with and easy to get a hold of if I had questions.
When it came to intrest rates dropping, they reached out to start the process, I didn't have to do anything. Great customer service!
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Travis and Haley were great! Persistent and readily available! I appreciate referrals to other services, like Homeowners and working w/ title company.I would recommend!
