Crystaline was absolutely amazing . The process was flawless . The only thing was with Catrina Heath. In short … she pulled a fire alarm for a fire that didn’t exist . Catrina , words carry a lot of weight during this time and my only advice to you is to check how you are communicating with your customers, and check in with your partners before sending out something that gravely impacts months of planning and hard deadlines . Lastly , an answer back is better than no answer at all , I know life is busy for us all but it is no excuse to leave myself and others on my side without a response for days . Respectfully , do better for the next people and good luck.
This is the best team I have ever done business with and if anyone ever needs to buy a house this is the team they need to work with.
Helpful, knowledgeable, always willing to answer questions, process with the to-do list was easy. Definitely on your side, felt like at times they making the deal go through with shear will power. Awesome team!!!
Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!
We went through a nightmare purchasing our home at no fault to our team and they were all outstanding and went above and beyond for us. THANK YOU!
The only issue we had in the process was repeatedly asked for items that we already have given, some items were asked for 3 times.
Other than getting frustrated from that we were very satisfied.
Eric was very polite and professional. He was there for any questions I had and made the home buying process very efficient and painless.
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Jeff was very Professional and thorough and always helpful. Most definitely would recommend Veterans United.
The whole process was actually very easy thanks to the team who i was assigned. Very informative and they communicated with me about everything and if I had a question they would give me detailed questions.
Very organized and quick to respond
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
Hannah and her were awesome to work with!!! The process went very smooth!!!
This was our 2nd Home purchase. This purchase was a cakewalk compared to the first and honestly it was because of Veterans United. They were totally Awesome! From the beginning to the end was nothing but wonderful. Thank you Amy, Julian, Dennis, Sarah and the rest of the Team for being great and my Wife Mariska and I are so thankful for the job all of you have done for us. God Bless!!
All of the agents were wonderful during the home buying process.
They kept me very informed.
An unforeseen incident rose early in my refi process. Through no fault of Veteran's United, they remained committed to getting me across the finish line. Most lenders would have thrown in the towel when the work got tough, not VU. Amanda, along with her team Dylan, Scott and the rest of the crew stayed in the fight with grace, patience and wisdom. I've had multiple business experiences with Amanda for over 25 years. On every occasion it's been professional, precise and rewarding. Veterans especially, do yourself a favor, go with Veterans United. You'll thank me later.
Everyone was very responsive and helpful whenever we needed anything.
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The team is had using veterans united was truly amazing they answered all my questions and made sure I understood the process love working with Veterans United
Wow, this was an amazing experience for a generally stressful topic.
The team helped me tremendously with what I had going on, showed a lot of patience and was there to answer my questions even after hours
Reed and his team are Awsome! They really go the extra mile . I would definitely recommend them to friends and family.
My wife and I are blessed to have such a great team.
Thank you all for all you do there at Veterans United
My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!
Amy and her team were helpful at every step.
I adore my Veterans United Team. Taylor was amazing. It was a long process that at some points I wasn't sure we were going to find a home that fit our needs. But Taylor was always so supportive and made sure we worked with the best realtor there is! Can't say enough about their kindness and flexibility! God blessed us with the right squad.
I worked with Bryant Chambly and his team Lynnette and Madison , they went above and beyond to help me with my home loan we closed in right around 30 days, Bryant is very professional and will do whatever in his power to assist in closing on a home and made the whole process very easy.
