Best and very well detailed forms to follow. Highly recommend. Loan officers have a challenging job and will help someone fulfill their Desired goals.
Veterans United is the best there is out there, when it comes to purchasing the home of your dreams. My family and I are extremely grateful and happy. From the loan specialist Mr. Joshua Schultz, to our real-estate agent Mr. Matthew Gary, we can't thank you enough. Exceptional service hands down.
I never would have thought we would have been able to purchase a $1.29mm home, in a sellers market, using my VA benefits but Veterans United came through and showed why they are the best in the business. Thank you so much.
The professional staff will go above and beyond to put you in your dream home!
Veterans United made the first time home buying experience very easy for me to get the home of my dreams and did it all very fast in my time of need! This team is the best!
We had a fantastic experience working with Veterans United on our VA Home Loan. Highly recommend.
It was a lack of communication could be from COVID did not explain things fully like other fees tacked on to our mortgage. Our documents for closing the house were not explained how they would be arriving whether through mail or email we were told they would be coming from the Veterans United Home Loans team via mail and we were waiting a whole day for the documents to arrive in the mail which almost cost us our closing day and we had to pay seventy dollars to get the documents shipped overnight. As a first time home buyer it wasn't the worst experience but receiving communication from the team at Veterans United was highly lacking. All in all if you are working with Veterans United ask for clarification on each step of the process so your not caught off-guard.
Response from Veterans United
Craig, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team has attempted to reach you for help improving our service for future customers.
Go with Veterans United. Great people to work with you.
Responded with my pre approval the same day, and followed through the process of buying our home with very little stress. Highly recommend to all my veteran brothers and sisters
Great experience! Was able to get a home that I thought I could just dream about. Veterans United made it happened!
Josh was honest and provided the absolute best customer service. I was contacted by another agency and was provided some bad information. Josh helped me with some great information and choices and didn’t pressure me to go with Veterans United. But the choice was easy
