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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,468

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Was a easy process and answered any concerns I had and very friendly and held nothing back

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

3.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

All members of my VU home buying team performed excellently. They made buying my second home as easy as my first. I look forward to working with Mr. Staudenmyer and his team again as well as recommending him to family friends and work colleagues

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
Photo submission from Arthur S.

Love our new home! Thanks to Nick Berardini and the team at Veterans United.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend

Lindsey Edgell and her team were amazing! As a first-time home buyer, they made the process so easy. I was informed during the entire process, and all of my questions were answered promptly. 10/10, would recommend!!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

Bought a house years ago, wish I had Nick and his Team on that one. This was a far better experience than my first time using the VA loan via another lender. I am grateful to Veterans United, especially Nick and his Team. Thank you again!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

All is Well. Veterans United Home Loan process was a pleasant experience. They took the worries out of purchasing our home.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

As a disabled veteran, veterans united took care of me and even provided me with a nice move in gift. They were nice and professional and kept me on track even if I didn't keep myself on track. Great overall experience and great company. Good job and did right by me!V/R,
Brian

headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

This is our second time buying a home through the VA. I appreciate the quickness of the team and the readiness to help in any way possible. If we ever buy again we will continue to go through the VA

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

We had an amazing experience thanks to Josh Schultz at Veterans United and Michelle Thetford, our real estate agent. Josh was professional, responsive, and incredibly knowledgeable—he made the VA loan process smooth and stress-free. Most of his team was excellent, though our experience with Brendan Lindsay was disappointing. Still, Josh’s leadership stood out.Michelle Thetford was phenomenal—sharp, dedicated, and always one step ahead. She made us feel like her top priority and helped us find the perfect home. Both Josh (minus Brendan) and Michelle are true pros. Highly recommend!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Charles,Rachel and Jordan were absolutely amazing!! Through the whole process they helped when I had extra questions and were always kind and helpful! Thank you so much for everything and helping me achieve this dream!

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

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5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend

Very timely team that answered any and all questions we had. Would highly recommend this team.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Denzil H.

Great Service and the portal made the process very easy to understand and meet suspense.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend

The only complaint I'd have was that I hesitated to give my Real Estate Agent's name because I wanted her to know from me that I'd selected a lender. The Agent's company had someone that they thought was a good fit and while I would have been fine to work with them, I wanted to use a veteran lender AND I wanted to be the one to tell my Real Estate Agent that I'd made that decision. When I did share my agent's name (BEFORE I'd had a chance to tell her about VU), someone on the team at VU reached out to her. As I said, I would have preferred to connect with her myself. I made that clear to Greg and Nick but it seems like somebody there connected with her regardless of my request.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

More Reviews

See all 421,468 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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