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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,673 reviews
494 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,673 unfiltered reviews

Starting on Page 88 of 16,023. Return to Page 1

5 out of 5 Stars

Excellent customer service, always communicated back right away. Made the home buying experience effortless!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Photo submission from Paul V.

The team that worked with me was amazing. I am overseas and was able to close on my first home. This team bent over backwards to work on my schedule, which I assure you was not easy as I was a day ahead. Thank you for taking my worries and walking me through the steps to close on my first home.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

From beginning to end, we have had an amazing and informative experience. We were very comfortable with Tony and his team. We appreciated the expertise in which they handle our loan process.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

My overall experience with Veterans United was absolutely spectacular! Because of the current market situation as far as the extreme shortage of available quality homes, it took over a year of searching before my wife and I were able to both find and make a winning offer on a home that we truly wanted. Chace was available to answer our concerns any time we needed him and was always great about getting back to us in a very timely fashion any time we reached out to him through the entire long and daunting process.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

My work schedule is complicated, international, and difficult to work around. David and the team worked around, over, and through all obstacles that came up. They were friendly the whole time while doing it.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

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5 out of 5 Stars

This is our second homebuying experience with VU. Could both experiences be superior? Yes! We thought no one could beat the service Sean provided, but Casey matched it! We highly recommend VU. Simply. The. Best!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Everyone went above and beyond. Communication is really important to me and they excelled. My questions no matter how small or annoying at times I am sure were answered with thought and consideration and the relization that I am not a professional home buyer so i need guidance. I was made to feel I was important and felt at times like I was the only customer they had and that is a great experience.

headshot image of Rachel Bruce

Loan Officer Team Lead: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Kevin J.

I appreciate the time and effort of the Ross Deeken team. Drew Deutschman I have no words for his hard work and dedication I am indebted and grateful to Veterans United you guys and gals are a blessing. Thank you so much.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

4 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

My wife and I had an outstanding experience with everyone at Veterans United. Robert Sweeton and Juston Jasenowski were exceptional—supportive, responsive, and genuinely committed to making our refinance process smooth. They helped turn what could have been a stressful experience into an easy, reassuring one for both of us.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

4.5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars

Fantastic

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

0.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

0.5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Janice A.

Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Jen was amazing. Buying a home and balancing life can be very stressful, but Jen went above and beyond by reaching out to all the necessary third-parties…hunting down information, finding me the best deals, and being very patient with me. I didn’t make it easy, but she made buying my first home a breeze.

headshot image of Jen Huppert

Senior Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

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