Loved working with them just great a great team all around
I was incredibly cared for! I felt like I knew them personally, they were so kind and I never felt like a burden because I had lots of “stupid” questions. They were on top of everything thing! I never feared or doubted anything! Will do ALL my future business with this company! Great experience
Closing costs were a shock. Did not expect it to go from 2500 to 2300 then in less than a week go to 3100 then the next day have to pay $3259.55. We were told we would get several loan estimates but that there would not be much of a discrepancy, however there was a large discrepancy.
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Ben and Matty are simply the best every call or question they was on top of it thank them again
Made the whole process easy. I would recommend to anyone.Absolutely a class by themselves.
Refinancing our home was one of the best financial decisions we’ve made. VU has made the process seamless and easy.
They were very professional, very knowledgeable.
I just want to let you know how everything is going here in my new home, the fridge isn't working it's so nasty, the dish washer isn't working properly it's nasty along with everything else in this house, all appliances are just falling apart, the carpet in the master bedroom I've vacuumed it 100 times and still get the vacuum full when I vacuum it again, there isn't enough insulation in the attic nor the walls, the garage sheet rock is falling off the wall and ceiling, the bathroom shower isnt Workin properly in both of them, the heater is about to fall through the ceiling do I need to go on. I'm so dissatisfied with this I am about to lose my shit!
Response from Veterans United
Bradley, we are sorry to hear you are less than pleased with the home you purchased. Our Client Advocate team is available to discuss potential options for you to pursue in finding a remedy for the condition of your home. Please reach out at your convenience so we can speak with you openly about the specifics of your purchase.
I was very happy with Veteran's United. But I was very displeased with the Notary that was sent here to sign the refinance papers. She didn't bother to wipe her feet and drug all kinds of pine needles in my home.
Veterans United Home Loan Officers were like family to me through the entire process. Thanks to all; especially Nick & Kara. Have a very Happy New Year!!!~ Miriam J Gash
Cory Smith and Cody Jackson made the home buying experience as painless as possible. They did an outstanding job working with us to keep us on track to get us into our new home. Thank you for everything. Jeff and Kathy Thompson.
Quick, easy and professional.
Being two individuals in which had no idea what they were doing as well as no realtor in place, I have to say that this process was WAY smoother than what I thought it would be. We had step by step guidance from our Loan specialist as well as from the beginning being helped by Keri. We weren't sure if this was something we would be able to do as well as if we even had the steps in place to ensure we weren't denied. Yet, each individual from Keri to Mike and even Danielle were absolutely great!!
My loan officer was very helpful
It is ridiculous to question a foreclosure that happened more than 30 years ago then request documents from it.
Response from Veterans United
Thank you for your feedback Michael. We understand that there is a lot of documentation required by the VA when purchasing a home and always want to be here to help if possible. Please contact our Client Advocate team if you would like to provide any additional information.
The process was seamless and Seth kept us updated continuously.
