I was such an pleasure working with United veterans and the entire team.
While the process for applying for the loan was easy, the under writing part was a lite undesireable . My loan coordinator did his best to ensure that things moved along even when underwriting was being a pain in the ass.
From the first phone call to Veterans United I was met with nothing but professional staff and encouraging guidance. I was completely informed every step of the way, from follow up calls to notes and emails telling me were I was in the process. I never was left wondering what was going on.
Haley and Taylor both made a difficult transition very possible. They also treated me as if I was there only client. When things got tough they were right there for me. They help me through this and now I'm a home owner.
Everyone was very helpful and pleasant to work with. Easier than I thought it would be.
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Exceptional
Everyone was great, pretty easy process!
Anna was there nice and very helpful
I had an amazing loan team who answered all my questions and walked me through the process every time I asked. They made my home possible, and customer service is top notch.
Johnna Dunlap makes this process so easy. I would absolutely work with her again!
Awesome organization - but watch all the videos so you understand everything that is going on and being asked of you.
Every person in the organization went above and beyond. Everything went perfect, we never had not even one issue. I would highly recommend this company to anybody without a doubt.
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Promise and Allison did an exceptional job in lstening and helping me get to closing.
The patience and guidance that I received while going through the process on f being a first time home owner is something I will never, never forget it really was a blessing to work with the team I was given.
The process was very easy and Ginny helped us so much along the way!
Overall process to get the documents submitted was easy. I was not a fan of the loan processing, the communication, and delays.
Response from Veterans United
Hi Casey, we are glad that getting your documents sent over was easy. Your feedback is so important to our team and we would like to know more about the aspects that could have gone better for you. Feel free to contact our Client Advocate team for more help.
