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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,194

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 386,194 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans united made buying my house alot easier than I anticipated and had a wonderful team and would recommend them as number one

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

I highly recommend this amazing team of professionals at VU who helped me fulfill my dream of owning a home. Mr. Pitts, Miss Lauren and Miss Kimberly have given my family hope and a chance at pursuing our happiness.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process go extremely smoothly. Billy, Michelle, Kayle and Spencer were there to help at every step and were able to keep us on track to close right before the holidays without a single hiccup. My family truly appreciates their hard work and dedication. We highly recommend Veterans United!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

This whole team is awesome and I would recommend them to EVERY VETERAN trying to buy a home

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend

Great patient team!Open to sharing all information needed for a smooth process!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

Thank you to everyone and Happy Holidays

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond with Christopher and I. I applied for a home loan with them with a little apprehension, because I did not think I would qualify. Katlin got me approved, and we were able to take possession of our home two days before Christmas.
I feel incredibly blessed and grateful to be a part of the Veterans United family.

headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend

Everything was overall chill until the last day but I get it. Thanks again everyone but especially Shawnee.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

2.5 out of 5 Stars

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headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

This experience was amazing from start to finish. Ali and Ashley were instrumental in ensuring that I was always well Informed every step of the way. I can honestly say there were NO surprises. This made a usually very complicated and typically stressful process a lot less difficult and stressful for me.They also made sure I was provided the opportunity to work with an amazing and experienced agent. I had no choice but to stay with Renee as she won my trust from our first conversation! The wealth of knowledge and experience from my team was such a comfort. They made an otherwise impossible timeframe happen and everyone that I have spoken to cannot believe we are in our home for the holiday. I brag and will continue to brag about the amazing service that was provided to me and my son. This was epic! I truly cannot fit all the praise in this statement but I hope they know the difference they’ve made for us. I know they will continue to provide the same outstanding service to others. I would definitely recommend them to my friends and family!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

1 out of 5 Stars

Loan team was consistently unavailable and at one point had to contact my loan officers supervisor to get answers. The day of closing they failed to let us know there were still items needed which led to us waiting for 3 hours while our movers were at the home waiting as well in 30 degree weather with a 4 year old. Rate given was not competitive with our high credit scores. This company really let our family down and will never use them again. Definitely will never suggest them to any other VETERAN because my brothers and sisters in arms deserve better than this.

Response from Veterans United

Breone,

I’m sorry things were so stressful just before closing. If you’d like to discuss in more detail, please tap the Client Advocate team in. We're here to listen and make this better if we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. The service team I worked with was outstanding.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

More Reviews

See all 386,194 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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