The whole Veterans United team was very professional yet personable. I can't recommend their services enough. This new homeowner is very happy!
We are well pleased !!!
Veterans United was the first and only lender I reached out to and I'm glad I did. They stayed in constant communication with me, I never felt like I was figuring things out on my own. My initial preapproval wasn't what I wanted and they explained to me what I needed to do to be preapproved for a higher amount. Great customer service, will be referring any veterans I know to them.
I wish i never went with vet united. Biggest regret.
Response from Veterans United
Hi Daniel,
I’m really sorry to hear that working with us left you feeling this way. Buying a home is such a big moment, and to walk away with regret instead of relief or pride—that’s tough to read. I know we can’t change how things played out, but I’d still like to understand more about what went wrong and see if there’s anything we can do to make it right on our end.
If you're willing, please reach out so we can talk more about your experience. You can reach my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here from 9 a.m. to 5 p.m. Central Time and always ready to listen.
Veterans United made my first home buying experience stress free and at no time did I feel my questions or needs went unintended. Would purchase through Veterans United again.
Thank you all, I feel so connected to yall now it kinda crazy.
As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!
I have been working with Veterans United since the end of 2023. Their loan officer, Tanya Au, has been such a delight to work with. She helped us secure our first house and after our first year, helped us refinance to save more money. The choice to buy a house and also refinance should never been done without considering all your options; Tanya made sure we were well informed and comfortable about both loans prior to us signing and continues to provide updates even after everything. As a first time homebuyer and a Veteran, it’s been an amazing time using Veteran’s United. I will continue to utilize their services and recommend other Veteran homebuyers consider them when looking to buy a property!
Working with Veterans United and their incredible team has been one of the best experiences of my homebuying journey. From the very beginning, they made me feel valued, supported, and truly understood as a service member. Their professionalism, transparency, and attention to detail ensured every step of the process was smooth, clear, and stress-free. What stood out most was their genuine care for us. It never felt like just a transaction, but a team of people who were invested in helping me find the right home for my future. I’m deeply grateful for their expertise, patience, and commitment, and I would wholeheartedly recommend Veterans United to any veteran or military family looking for a team that truly has your back.
Overall this company is amazing, are their going to be issues buying and selling homes? Yes! Can it be stressful? Yes! But when you have a team dedicated to resolving issues things go as planned. I hope others if faced with adversities know this company will work and fight to get you in your home.
It's been a pleasure working with my team. They help guide me and keep me on track to achieve the goal of owning a home
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In the future, you may want to give more of a heads up on what the requirements are. And what kind of paperwork is needed? That would be a whole lot more helpful than us. The little things here and there popping up
Low rate and very low closing costs, but my big surprise was the money back I didn't think I will have any money back at closing. My loan specialist is very professional. I trust Veterans United more today than before I started my loan process.
Great job making everything happen for veterans home buyers
Hands down the best experience I’ve had in home finance, period. DJ Leverton and the entire team at Veterans United Home Loans made my refinance process smoother than I ever imagined. While other lenders felt pushy, confusing, or just flat-out shady, DJ was transparent, respectful, and completely focused on what I needed. No gimmicks, no runaround, just honest, efficient service tailored to veterans like me.As a disabled veteran, I’ve dealt with my fair share of bureaucratic messes. This wasn’t one of them. DJ treated me like a priority, not a number. They walked me through everything with clarity, locked in a great rate, and made the entire process hassle-free. I never felt pressured, and I always felt supported.If you’re a veteran looking to buy a home or refinance, stop wasting time with other lenders. Veterans United is the real deal, and DJ Leverton is the guy you want in your corner.
