I want to say I am astounded at how easy the process was and how the team at VU was able to get me in a house quick and painless.
Excellent professional services
Flawless process for loan approval
Secure portal access and ease for submission on required documents
N/A
My loan officer, Vincent Fank was awesome!
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Holly is PHENOMENAL!!!
Based on her first class service and customer care, I would recommend Veterans United to everyone.
Very helpful. They ensured everything went smoothly and constantly stayed in contact to ensure went smoothly. Answered all my questions or if they couldn’t answer they found it for me.
Veterans United treats everyone with the respect and care they deserve. I am not the veteran of my house, but I did most of the work to secure a home and they treated me just as nice as they’d treat any veteran. This means a lot to me working for a WNY Veteran nonprofit.
Very knowledgeable, responsive, respectful and helpful!
My whole team was wonderful, attentive and patient with every question I had and trust me I had a lot of questions. Chloe was very understanding and flexible with my request. Maggie was quick with answers, so patient when I didn’t understand something and very nice. All of them were great.
Jeremy and his staff were exceptional. They kept us updated throughout the entire process. They answered any question we had and provided excellent service and care. The night before closing Jeremy reached out to congratulate us and offered continued support even after closing.
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The experience that I had was a good experience from the beginning to the in I was anxious and nervous but I was assured that they would take care of me and any questions and concerns I had to just email or call they will be there to answer.
Mike, Audrey, and the team were always on top of things. They did everything to keep me informed, were highly competitive against other mortgage companies. They were always ready to help at anytime, no matter the issue, big or small. I highly recommend Mike for any Veteran looking for a class act who’s calm, cool, and collected. Thank you Mike, Audrey, and the entire team for getting my family and I the home of our dreams!
We had a great experience with Veterans United. This was our first home purchase so we really didn't know what to expect. From the beginning, our loan officer(Jodi Coons) went through every step with us and any questions or concerns we had she answered them promptly and honestly. She truly had our best interest at the forefront through the whole process. I highly recommend Veterans United.
