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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,180 reviews
739 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,180 unfiltered reviews

Starting on Page 239 of 15,540. Return to Page 1

5 out of 5 Stars

The whole process is…involved. Be prepared to share all of your finances, your addresses, employment, and probably part of your life force. It is a freaking roller coaster of emotions. VetU does their best to walk you through it all. Somehow, I made it through to the other side, and you will, too.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

I only want to use VU for all of my home loan, refinance, and VA loan needs. I’ve been so satisfied with the service and support I’ve stayed in touch with the team so I can just on the best opportunities when the market shifts.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

They make lie easier

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Heidi P.

Veterans United treats everyone with the respect and care they deserve. I am not the veteran of my house, but I did most of the work to secure a home and they treated me just as nice as they’d treat any veteran. This means a lot to me working for a WNY Veteran nonprofit.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I was extremely satisfied with the support and guidance I was provided from Steve and his team of knowledgeable staff. They helped with all my questions and provided me with explanations throughout the entire refi process. Steve even took a call from me while he was on vacation. True customer support, Thank you all!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

4.5 out of 5 Stars

I appreciate Matt Lucas and am thankful for Kelsey as well. The time and concern in assisting us was well-professional. Mr. Lucas is a valuable assist to your company.
The process takes time and patients to gain entrance to home with a KEY!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

My provided team gave maximum effort and we received a smooth and successful closing. Everyone communicated well and was very responsive to our questions. Well oiled team we had. Our experience with Veterans United has continued to be exemplary. We are so blessed to have this organization providing exceptional care to veterans. Thank you!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
Photo submission from Rageena D.

The experience that I had was a good experience from the beginning to the in I was anxious and nervous but I was assured that they would take care of me and any questions and concerns I had to just email or call they will be there to answer.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Had a wonderful experience.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Wyatt was so helpful, truly greatful.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars

John and the Veterans United team were extremely helpful, professional, and knowledgeable. They exceeded our expectations and always provided fast and reliable service. We are very thankful and forever grateful for their services!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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Experience first-hand why 371,645 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars

Nate and his team were very thorough explaining things and helpful whenever I had questions

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars

For a first time home buyer, the process was smooth as butter. They made sure we knew what was needed to complete the process.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Photo submission from Moises P.

My humble abode that I moved in to on August 4, 2020. I'm so thankful to Veterans United for approving me for an amazing low interest rate on my home and making the process so easy for me. I was only able to do a virtual viewing of this home because of COVID and I did it through my phone. I wasn't able to see the inside in person but I still went through with making an offer and eventually saw it in person before moving in. I literally saw and bought this home through my phone. I love it and thank God he gave me a cherry tree!

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Chase and Deena were amazing to work with. They were patient in helping explain everything and really had our best interest at every turn. It’s great to know some people still believe in good customer service.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

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