Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,774 reviews
763 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,774 unfiltered reviews

Starting on Page 239 of 15,293. Return to Page 1

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Everything from start to finish was very smooth our VU team. Our team reached out to us frequently to keep us updated on the process and let us know when things were needed or if things were moving forward appropriately. Overall we had an amazing experience and are very happy with everything!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

My loan officer, Jerry was very well informed, and patient with me. He truly understood my needs and concerns. He addressed all my questions and was very professionally gifted.
My loan corr. Stephanie was amazing. She walked me thru my TO DO list and left no stone unturned.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

Great crew of people that worked with me

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Everything was so easy and they explained everything and why it needed to be done. They also answered all of my questions in a timely manner.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Pedro C.

Don’t pick anyone else but this team. The Perfect team to achieve your goals. Andy and his team are absolutely amazing. Answered my questions with so much detail and helped me through the process making it super easy to understand. I would recommend them to anyone I possibly can to receive perfect service

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Great team, they are very thoughtful and also very responsive.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Photo submission from Alejandro N.

Jordan is the best, kept me informed of everything, first time home buyer, he walked me through and explained everything to me, made it look so easy for me. I will forever be grateful

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

Ready to see for yourself?

Experience first-hand why 365,316 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

I am happy with how everything went with the purchasing of my house. I thank everyone that had a hand in it.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

A

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Photo submission from Marcus W.

Thank you Veterans United, for the easy process of obtaining a home loan, and also thank you to our Loan Agent, John Sullivan, and his team. I wasn't sure if the picture that my wife uploaded went through so we are posting another one. Thanks again Veterans United, I dont think we could have gotten much paperwork completed even during covid, without you. Marcus and Linda Wofford.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Trey was quick and efficient throughout the whole loan process. He was very accessible and got us a great rate on our refi. I would definitely recommend him to all my friends.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Nate and Wes were prompt, professional and attentive throughout the entire process. They responsive and timely to any questions or concerns we had. They patiently explained the entire process in understandable language.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

All my concerns were addressed in a very professional and courteous manner all Representatives that I worked with were extremely professional and courteous and cognizant of my requirements

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4 out of 5 Stars

I’m very satisfied with Veterans United. Amanda has been and is always polite and helpful. The only problem was with the title company that did the closing. We had to sign the paperwork three times. Other than that Veterans United is a great company to work with.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

Ready to see for yourself?

Experience first-hand why 365,316 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Absolutely amazing! I felt I was a part of my team. I was kept informed and “in the loop” every step of the way. Whenever a problem or issue arose, Bert and the Team calmed me down and proactively handled it while making it look easy. I can honestly say this is the best real estate closing I’ve ever been a part of! Thanks Bert for making my dream of homeownership a REALITY.
-Rickey Reid

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

I am really and totally thankful for Veterans United. I really can’t put into words how much I appreciate Veterans United in their support and assistance in my home loan.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Jason W.

Veterans United made a process that I have always been apprehensive of an easy, painless, and ultimately rewarding experience.My Loan Specialist, Rob Hegstrom, was an absolute rockstar from start to finish. As a first time homebuyer I had plenty of questions. Rob took the time to explain the entire process to me and continued to keep me informed of any progress throughout the loan lifecycle.Veterans United also provided me with a realtor referral, Jason Todd. Jason Todd and his team were fantastic. I enjoyed working with them so much, I am referring my parents over to him to find their new home.In addition to all of the above, Veterans United provided a loan concierge of sorts that would frequently check in on me to make sure everything was moving along smoothly. They even provided me with links to all my utilities and services at the new house that I could choose from.Awesome experience.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Hanna and Madison are amazing! They are professional and have splendid behavior! Veterans United’s loan process was simple and Hanna and Madison were patient, understanding, and made the home buying experience go smoothly. I would encourage others to use veterans united for the outstanding staff they have.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

The overall experience with Veterans United was very smooth. Communication was clear and timely, and the process stayed on track even with a tight timeline and multiple moving parts. We felt supported throughout and would definitely recommend them.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Your system worked quite well. I had no problem uploading the (voluminous) information you requested. Congratulations.

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,085 Veterans started their online quote today.