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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,711 reviews
810 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,711 unfiltered reviews

Starting on Page 269 of 15,524. Return to Page 1

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

It was an awesome experience!! Everything was explained and made simple !! Super great team!!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

I could write an essay on my experience with Hayley and her team. They were amazing from start to finish. They gave me real feedback from the pre-approval stage to closing. They worked tirelessly throughout the process, answered all our questions, and made my wife and I feel valued and comfortable through their warm, positive attitude. Even though we worked for less than 2 months, Hayley and her team will forever be a part of our lives. Real good people. We are blessed.

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

4.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Khoa T.

When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

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5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

This is the second time I've used Matt Landis at Veterans United and if I need to buy another home I'm going right back to him. Over the years Matt has never pushed me to do anything I didn't want to do. He is a great Loan Officer and is always attempting to help you save where you can WITHOUT cutting corners. Can't give enough praise here.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

Ashley went above and beyond to help us. She was available to answer our questions anytime of day and always had our best interest in mind. She is an asset to anyone who is lucky enough to work with her.

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars

Great experience working with Veterans United, from day one all expectations were met or exceeded.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Lyndall C.

Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

4.5 out of 5 Stars

My family's refinance was complicated by a Title V inspection that went south. However, my team guided us through the process. I can be a bit difficult to work with, but they never gave up. And in the end we succeeded. I would recommend Veterans United to anyone who asked.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Everyone has been absolutely amazing

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

From Chad, Ryan and Kelly the whole team walked me through it and answered every question in the most efficient manner. I had a lot of questions and was skeptical about buying a home but this team walked me through it all.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

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4 out of 5 Stars
headshot image of Spencer Garcia

Senior Loan Officer: Spencer Garcia

NMLS# 2407127

5 out of 5 Stars

Expressing my sincere gratitude for the exceptional service and support I received throughout my home loan process. From start to finish, Ms. Stewart and her team at Veterans United demonstrated a level of professionalism, courtesy, and dedication that truly set’s them apart.
Purchasing a home is one of the most significant milestones in a person’s life, and you made what could have been a stressful experience feel smooth, manageable, and even enjoyable. Your willingness to go above and beyond—answering questions promptly, providing clear guidance, and ensuring every detail was handled with care—did not go unnoticed.
What stood out most was your genuine commitment to helping me achieve my goal of homeownership. At every step, I felt supported and valued, not just as a client, but as a person. That level of service is rare, and it made all the difference.
Because of your hard work and dedication, I am now able to enjoy the comfort and security of my new home. For that, I am deeply thankful.
Please extend my appreciation to everyone involved. I will not hesitate to recommend Veterans United to others seeking a reliable and outstanding home loan experience.
With heartfelt thanks,Matthew

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Coby L.

Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!

headshot image of Sara Treat

Loan Officer: Sara Treat

NMLS# 1349192

5 out of 5 Stars

The Veterans United Teams led by Adam Craig did a superb job. They made this process incredibly easy.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Excellent to work with. Answered any questions.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

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