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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,049 reviews
988 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,049 unfiltered reviews

Starting on Page 269 of 15,502. Return to Page 1

5 out of 5 Stars

I’ve now gotten two mortgages and a refinance and the people and process have been excellent.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars

Outstanding people!!!

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Everyone at Veterans United has went over and beyond in helping me in buying my first home, from home searches to final documents. I can't thank you all enough! You all are a blessing. Thank you again

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Photo submission from Khoa T.

When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Amy and her team did an outstanding job taking care of me and my mortgage. This was my first time buying a home. The team quickly handled any road bumps that came up throughout the process and assured me that they were doing everything they could to take care of me. We were able to close in time even with issues that came up on my end. I apprecaite their hard work and will definitely recommend them in the future!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Id like to rate Tommy and my team above the rating scale. They went above and beyond to make my prayers come true. I began the process a while ago but once I had all my ducks in a row they ensured a smooth and supportive process and met my needs in ways they don't even know. This could have been difficult but it wasn't , I thank God for everyone involved in my home buying journey and highly, highly recommend Veterans United and Andrew Griego/ North Group !

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Everyone at Veterans United has been very helpful in every way. We feel blessed to have such wonderful people working with us and are grateful for everything they did for us.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

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4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

3.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Photo submission from Lyndall C.

Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

From the very start, Ben and Blair made us feel like we were their only customers. Any issue that came up was quickly and expertly dealt with.Being self-employed can always make loan processing harder, but VU made it relatively simple.We would 100% recommend Veterans United, and will be using them again.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

review:This is the second home I have purchased and first time dealing with Veterans United.
Trevor Damer and Jennifer Shires were Fast, Easy to work with, and simply the best.
They did an amazing job working with me and kept me informed of what was happening through every step and were very responsive whenever I had questions!
Veterans United made the process of my buying a new home go very smoothly.
Trevor and Jennifer were both exceptional in communication, and specialized knowledge in navigating VA loan requirements, including handling VA appraisals and inspections.
Trevor helped me understand better the VA loan process from pre approval to closing. He consistently informed me about the next steps. Truly appreciated!
I would definitely recommend this mortgage company if you are looking to do a VA Loan. To my fellow Veterans, this company will never disappoint and you will never go wrong if you choose them👍🏼.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

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Experience first-hand why 370,697 homeowners give us a perfect score!

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5 out of 5 Stars

I just wanted to reach out and let you know what a great job you did helping me get my home loan through Veterans United. You were all so incredibly friendly, and it really felt like you genuinely wanted to help and get to know me throughout the whole process. I would really love to meet the team in person sometime!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars

I loved working with My Vu and miss the former team who responded to every question quickly and efficiently. Drew does not communicate well. He did not respond with messages and frequently just sent more documents rather than explain. Often no response or 3 or 4 days go by without an answer. I understand once the paperwork is signed and the loan is finished we are to be forgotten. I just wanted more. Thank you. Especially Meghan she went above and beyond to help me.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

4.5 out of 5 Stars

Kyle Bakkers team was THE BEST hands down. I said so, my agent said so, the title company said so. Nothing but great experiences.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

I've heard both positives and negatives about Veterans United... but my experience was great. Nina is awesome!I've purchased 4 homes and refinanced numerous times - all with different lenders - and VU was an exceptionally easy experience.Both Ashley and Nina were proactive, communicative, and professional.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Photo submission from Coby L.

Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!

headshot image of Sara Treat

Loan Officer: Sara Treat

NMLS# 1349192

5 out of 5 Stars

Steve and the team did a great job, communicated every step of the way and openly gave me information that would help my process.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

10/10 in all fields. Closed in less than 30 days

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Ross is by far the most gentle and understanding individual! The closing for my property that I sold, took what felt like an eternity. Ross took the time to walk me through everything he could. His reassurance about my loan with VU was far superior than I could have hoped for. Outstanding individual!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Thank you all for working with me to make this home purchase possible. Everything went great, and the help, and guide though were excellent.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

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