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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,263

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 441,263 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Very easy to work with, answered all my questions and very punctual with returning calls. Made buying my first home a breeze.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

This is my second home buying experience with VU and both have been amazing. The team made the process simple and straightforward. Thanks to Daniel and Adam’s help, we were able to from preapproval to closing in less than 30 days.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
Photo submission from Trumane A.

To any veteran thinking about buying a home, please contact Veterans United. They make it fast and easy and are trustworthy.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4 out of 5 Stars
Would Recommend

Kyle and Gray were great. They were very responsive to questions, extremely professional, and a delight to work with. What I didn't like, but what also made my expereicne less than favorable, was an $8,000 add-on to my closing cost, because of a tax bill that popped up from no where. I understood someone neglected to share it with Kyle and Gray earlier in the process. If it were not for that major disappointment, I would rank the experience a "10."

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Always there for me even on thier vacations and days off. Thank you to Derek and the whole team.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

The staff was very professional and communicated when there were any hang ups. They made sure we were in the know the entire time.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
Would Recommend

Overall the process was smooth. It was difficult being a service member overseas trying to coordinate everything. Working the homeowners insurance was confusing and seemed like we were only being offered very expensive quotes. USAA insurance was much cheaper for the same coverage. Coordinating the closing documents with the title company was also confusing and not a lot of communication, leaving unsure what we were supposed to do the day of closing. I know this was just part of the difficulties being overseas, but earlier communication would’ve helped.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
Photo submission from Larry C.

Veterans United will take you to the next step in putting you in a home, and I know they put me in mine!

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Our home buying experience has been outstanding and Veterans United Home loans played a huge part in this!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Well organized tracking system

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend

Veterans United has made home purchasing a breeze.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

I would like to thank the whole team for doing a outstanding job

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

The entire team did an outstanding job of communicating with me every step of the way. The app made things easy as well.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend
Photo submission from Brian J.

Outstanding group of people to work with. They really went above and beyond for us. I never dealt with a group of people who pushed the issue for us when we needed it. Thank you very much Nck, his crew and Jenn Carr for the outstanding job.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

Thanks to all you emernt above and beyond

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

4.5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

More Reviews

See all 441,263 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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