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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,949

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 435,949 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Jay and Amy guided Mr through every part of this process and responded to all my questions very quickly. I appreciate the service I received. Thank you very much!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Amazing service!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
Photo submission from Trumane A.

To any veteran thinking about buying a home, please contact Veterans United. They make it fast and easy and are trustworthy.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

AMAZING TEAM VERY OPEN AND HELPFUL !!!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Would Recommend

Eric H is a top-notch loan officer

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Rachel was very friendly and helpful during the entire process.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

3.5 out of 5 Stars
Would Recommend

It seemed like there was a lot of confusion and non closed loop communication but ultimately the team got me squared away wich is all I could ask for.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Caitlin’s outstanding help through this process made me feel more at ease. She was the best and would definitely recommend to family and friends.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
Photo submission from Larry C.

Veterans United will take you to the next step in putting you in a home, and I know they put me in mine!

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend

Honestly has been the best experience i could have ever imagined. I felt like family the entire time. Thank you to everyone of you. I recommend Vetrans United to everyone I know. I would name names but I don't have too. Every single person handling my loan has been amazing. Thank you again.
Chris and Sarah

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4 out of 5 Stars
Would Recommend

NOT happy with property taxes. It is 3x more than it will actually be.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

4 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

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5 out of 5 Stars
Would Recommend

Very helpful people. Worked with me even when I was slow to complete.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, I couldn’t have asked for a better experience. Shawn Shackelford and his team at Veterans United were absolutely wonderful. They made sure every detail was correct and walked me through each step of the process with patience and clarity. I never felt rushed or confused—they took the time to explain everything and made me feel confident in my decisions. I truly appreciate their dedication, professionalism, and support throughout the journey. Highly recommend!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

They literally took my hand and walked me through each process and explained everything to me every step of the way. No one had an attitude and everyone I encountered wanted the best option for me. I truly felt taken care of.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
Photo submission from Brian J.

Outstanding group of people to work with. They really went above and beyond for us. I never dealt with a group of people who pushed the issue for us when we needed it. Thank you very much Nck, his crew and Jenn Carr for the outstanding job.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I will recommend to all of my veteran friends

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

More Reviews

See all 435,949 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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