Easy and professional and loved it All.
Veterans United ranks highest of the several lenders I've used in the past ten years. They are responsive, thorough, and made our home buying experience very easy.
There service was great very respectfully of my crazy hours as a line man.
Excellent service. Very professional with a personal twist.
Great team that kept us updated throughout the entire process with a smooth transition.
Everyone at Veterans United, especially Matthew Gandlmayr & Curtis Wiegand were wonderful to work with & made every step of the home loan process very easy. I wouldn’t hesitate to use Veterans United & highly recommend them for your home loan needs. 😊
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Everyone was supper and very helpful to
Me.I want to thank everyone who helped me
They do whatever it takes and they always complete the mission
Excellent work from an exceptional team. They helped with everything and made it all so easy. They stuck with me through the entire process and I could not be happier. Thank you to all of you!
When dealing with a completely irrational seller, Josh and his team pushed through every obstacle to get me my dream house and I am so grateful!
Thank you for everything and we absolutely love our new home and can't wait to spend years in it
Veterans United made the home loan process incredibly smooth and stress-free. The team was professional, friendly, and always quick to respond to my questions. They explained everything clearly and guided me step by step, which made the entire process easy to understand. I felt supported the whole way through, and closing was a breeze. Highly recommend Veterans United for their excellent service and commitment to veterans!
Tammy was very helpful and honest with us and answered any questions we had, she's a pro at what she does.
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Bill Bales was amazing, up front, and demonstrated excellent leadership in the whole process.
Everything went smoothly working with their loan officers. They were very polite and quick to respond to any of my questions.
If you are a veteran and considering whether or not to buy a home now, it is the time and Veterans United is the source. They provided all the help this old soldier needed when starting the lending process, then was able to connect me to an outstanding real estate agent. The home I picked is lovely and closing was a breeze. Anyone else who goes through the process and stays within the guidelines will get lots of help. I particularly enjoyed some of the videos on the website which helped during the various stages of the process, especially when it came to closing. These people will work with you and make it work for you.
My team was fantastic! They made this process so much easier.
If it were not for Donnie Henderson and Rachel Anderson, I would not of completed the purchase of our new home. The nightmares have not stopped. Two weeks ago our Bank account was frozen we were not allowed to access our money use our debit cards nor bills that were scheduled to be paid were not paid. The bank refused to tell us why but an external link was made into the account causing it to be flagged and ultimately shut down. We had had this account for 15 years and our current mortgage in WV is at this bank. We were left without any funds for 7 days right in the middle of moving to Arizona. Veterans United insisted we link our bank accounts with Plaid, was this, is this the problem I do not know.
Response from Veterans United
Hey Rebecca,
Thank you for sharing your experience and for recognizing Donnie and Rachel — I’m glad they were able to help you through the homebuying process. I’m truly sorry for the stress you’ve gone through with your bank account, especially in the middle of a move.
I understand how upsetting that must have been, and I appreciate you taking the time to talk with our Client Advocate team already. They’re continuing to review what happened and will stay in touch as they learn more.
We take situations like this seriously and value the chance to look into your concerns further. If anything changes or you have additional information you’d like to share, please don’t hesitate to reach back out to the team at 1-800-212-5200 or ClientAdvocate@vu.com.
Veterans United made the homebuying process smooth and stress-free. Anytime a hurdle came up, Spencer and company didn’t say “we’ll see,” they said “we’ll figure it out,” and they always did. The whole team was helpful, responsive, and made us feel taken care of from start to finish. Couldn’t be more grateful—thank you all for making this happen!
