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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,803

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 442,803 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My Loan Officer Kyle Bakker and his team are amazing. They took care of me through the whole process. They let me know every single thing that was going on as it was happening. I couldn't have asked for a better team!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Kris and his team are outstanding, I highly recommend them to anyone looking for a home loan.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Excellent service!!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
Photo submission from Mark P.

The website was well done and easy to follow. i knew where I was in the process at all times. The home-buying experience may be stressful, but not because you are uninformed. This team kept us in the loop 100% of the time!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Everyone was very helpful in the entire process, made it seem effortless. Thank you.chrisy

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

2 out of 5 Stars

Just send all the things I need to do up front. Stop adding things especially the day of closing. Made this home buying experience very stressful.

Response from Veterans United

Hi Jeremiah,
I’m sorry the process felt stressful with last-minute requests. I know that can take away from the excitement of closing. If you’d like to talk more about what happened, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

Billy and DK did a fantastic job!!! They kept on top of things and made sure I knew what was going on and what to expect. I would recommend VU for your home buying needs.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

John, Jeremy and Emily were all amazing in their respective roles, they were so on point, never missed a call or an email and they absolutely did their best for me and my family I couldn't be more happy with Veterans United I love our new house! And I wouldn't have it without their help!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

There are many red flags to veterans united, and being skeptical is a valid first response. I was new to this process and could not have been more pleased with the service I received. What you get with this company is a dedicated team that will walk you through each step, and offer more support than you will ever need for buying a home. Not only do they understand the unique needs of veterans but they have the knowledge and specialty of using every advantage in your favor for your hard earned military service. I would gladly reccomend them to any gets unfamiliar with the process, and they are up to date with the technology to make this all accessible from your cell phone.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

4.5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
Photo submission from Raymond M.

Veterans United is very efficient and personable! You will love the experience of working with Veterans United. Take the plunge and buy a home!!!

headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

The entire team was brilliant, informative, professional and timely! Felt as if my great aunt was guiding me the entire time!! Warm, friendly and loving! And a special thanks to Lyndy for "getting her her hands dirty even when it was pouring down raining, lol!!" Thanks again

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Dan was great as usual…this is my third time using Dan and Veterans United to buy a house. I can say with 100% certainty if there is a fourth time I will be back again.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

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4.5 out of 5 Stars
Would Recommend

Overall it was a good experience. I didn't know a lot about home buying as i have not had that experience in quite awhile. They were very helpful and patient with me.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Very efficient. Used VU before and will again.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
Photo submission from Brad R.

The experience we have with Veterans United was a very positive one! The process was easy and the loan team was very awesome to work with. They really know the ins and out of the VA loan process. The online process was a breeze when submitting requirements. Our loan team keep us in the loop the whole time. It was actually a breeze and less stressful than what I expected. I recommend veterans united to everyone!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

More Reviews

See all 442,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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