Communication was terrible. That's my biggest gripe
Response from Veterans United
Hey Curtis,
I’m really sorry to hear that communication fell short during your experience. You deserved to feel informed and supported throughout the process, and I understand how frustrating it is when that doesn’t happen. I’d like to learn more so we can see where things broke down—please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
The process was very simple. Never knew how easy and stress free home buying was. Thank you V/United for the smooth transition!
Make sure you send everything the team asks for and things will go super smooth and easier.
It was a very friendly process during a very stressful time . They made the process so much better and enjoyable
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Wonderful experience from start to finish.
The VU team was amazing. They were extremely knowledgeable and kept my best interest at the forefront every step of the way. A phenomenal experience and highly recommend VU.
Veterans United made getting into my new home in Los Angeles really easy! From the point of just starting to contemplate buying a house to closing day they have been super helpful!
I couldn’t ask for a better team to help me buy my first home.
Josh and his team at Veterans United provided an outstanding experience during my home buying process. Their professionalism and knowledge made a process I was very stressful about, manageable and even enjoyable. I will rate them in the following areas of the process as:
Communication - 10/10
Expertise/Knowledge - 10/10
Attention to Detail - 10/10
Customer Service - 10/10
Efficiency and timelines - 10/10
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Experience first-hand why 357,210 homeowners give us a perfect score!
Made the home buying process as easy as possible
Amazing experience, they helped every step of the way made things very easy to understand and answered questions quickly.
No problems. VU provided all the help I needed.
They are a great organization to work with and I feel like they had my interests at heart. They're not just looking to close a deal and make money.
Yes, I definitely would they are Awesome!
The loan process was a breeze! Made super easy with the help of a great team!
My team were very professional, compassionate and very understanding concerning my limitations during one of the most stressful times during this process. They were very helpful by catering to my needs by making the process of buying my home relatively easy. I literally went from having to live out of my car that was inoperable to actually realizing home ownership! Wow you guys are the best. Thank you! Mr. John Thomas Coley
