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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,045

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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5 out of 5 Stars
Would Recommend

Kodi, Anna, Heidi, and Jacque were so helpful and informative during our entire home buying process! If we should look to purchase another home, our prayer is that these four awesome individuals are still working at Veteran’s United!We’re too tired for the celebration dance right now, but it’s coming!!!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

To be honest, I used to feel a deep sense of dread when it came to navigating anything associated with the VA. However, everything changed when I encountered an extraordinary team that completely transformed my perspective. I want to express my heartfelt gratitude to each member of this outstanding group, particularly Andy, Jake, Lauren, and Andrea, for their remarkable dedication and effort. From the very beginning to the conclusion of my experience, there was not a single moment of miscommunication, and the level of professionalism they demonstrated was nothing short of exceptional. Their commitment and support made all the difference in my journey, leaving me truly impressed.I sincerely appreciate all that you do. Your unwavering dedication and service are invaluable, and I am truly grateful. Please continue to be a source of support and inspiration, as you have the power to positively transform the lives of my fellow veterans and their families. Your efforts make a profound difference.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

3.5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Kim and the VU team exceeded my expectations. I had zero issues with the process. Thank you

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
Photo submission from Royetta B.

They're the best to work with when buying a home.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4.5 out of 5 Stars
Would Recommend

Overall service was excellent and professional from everyone we dealt with during data gathering process. I have to admit at times I thought some of the requests were a bit nit-picky but I understand everyone was just doing their jobs to help us qualify for this loan.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend

Everything went well. The number of "to do's" was a bit daunting, but I chalk that up to the times we live in.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Michelle and her team ARE AMAZING! They made it so easy to buy my family our home! She simplified anything we needed! If I were you, I'd work with Michelle and her team every time! Michelle will NEVER let you down! To say they are a blessing wouldn't do justice! When you think of angels, you will hear the wings of Michelle and her team!

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

4 out of 5 Stars
Would Recommend

Great group of people. Honest and hard working! ONLY thing I would add is better communication throughout the process. The team should be reachable for any questions, comments or concerns. The team is very knowledgeable and their expertise is what I leaned on during this process!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Smooth process from start to finish!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
Photo submission from Jeffery G.

The first-time home buying experience can seem daunting at first, but they take the reigns for you and want to see you have the dream home you desire. The entire process from finding a home to closing on our dream home took just a couple days longer than a month! I was thankful for the open lines of communication and they as a team truly do care about people! Thank you Veterans United for working hard on our process, we appreciate it so much!

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Tony did great! Closed my client early!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

The experience and expertise really shined through working with Veterans United Home Loans. The team I had was excellent.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Rich was very helpful, and quick to respond to any questions I had. We had a few hiccups (nothing to do with Rich), and he got me through it. Great to work with!!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
Photo submission from Dwayne F.

Ross and Gavin were great throughout the entire home buying process. I cannot express the full scope of help that they gave, all I can say is that they both were great.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

My Team was very communicative, prompt and they took their time assisting me where I needed. I'm grateful for a very smooth and hassle free experience as a first time Homebuyer.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Excellent team to work with. I've used Veterans United multiple times, and I'm never disappointed.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

“I sincerely appreciate everything Veterans United did from start to finish to support me in purchasing my new home.”

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

More Reviews

See all 442,045 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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