The whole process was too easy, wasn't expecting that. Just watch the to-do list and sailed right through.
All of the team was friendly but very professional. They updated me on a regular basis. All of the information that they requested from me was asked for early in the process allowing for smooth processing of the loan. I was notified of the few delays caused by the seller immediately with all needed information (the problem, solution and expected date of completion). They provided me with points of contact for all utilities and extra services that were needed to allow for a smooth transition into the new home. I highly recommend them if you are looking for a home in the area.
John & Tiffany were amazing to deal with. When they werent available, always had someone i could get in touch with.
I would recommend Veterans United to anyone wanting to purchase a home with a VA loan. They are the best for a reason. I thought it wasn't going to happen for me and my family. Veterans United worked hard to make sure my family got the home we wanted.
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Everything went well.
Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!
I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible.
Easy to work with for first time home buyers such as ourselves. Quick to respond to questions and made the whole process streamlined and easy.
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Sometimes it was confusing. Different people were contacting us all at once.
The process was incredibly easy. This is our 3rd home purchase, 1st time with Veterans United and I can’t say how happy we are with the way it went from start to finish.
It's hard for me to not come to tears when writing how I feel about my experience with Veterans United and their partners. About 15 feet away my daughter is sleeping soundly in her new room. The joy on her face since I was handed the keys to our new home has given me a relief I have not had in years. It's been a hard road from when I left the Army with severe PTSD and physical injuries. I never could have imagined this experience turning out as great as it has. Veterans United didn't just help me put a roof over our head. They made me feel proud of my service, empathized with my mistakes and recognized how much hard work I have put in to provide a better life for my daughter. If you have doubts, like I did in the beginning, make a phone call. They will let you know exactly where you stand and exactly what you will have to do to achieve home ownership. They never once made me feel less than because of my mistakes. They only provided solutions on how to resolve them. I will wrap this up in saying, if you choose Veterans United you will not be disappointed. If you want to be treated with the respect you earned serving in the military, you will find it at Veterans United. Highly recommended, especially for those of you like me, who have been working hard to reverse damage from past mistakes.
Great customer service, exceptional team that is dedicated to ensuring customers get the home that they want.
Everyone involved was so very helpful. Nick Holman, loan officer, Nick Rosch, concierge, Amanda Wandel, loan coordinator, and Dylan Brondel, insurance representative were very courteous & understanding. Through no fault of Veterans United, there were some issues with the property appraiser & the timeliness and performance of her duties. Nick Holman went out of his way, in my opinion, to help put a rush on what was in his power to do.
Everyone involved with this transaction were incredible to work with!!
