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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

434,894

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3
2
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5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Was not the best interest rate that I could’ve gotten, but it was very good service and attention to detail when we got the ball rolling.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Veterans United made our first home buying experience as painless and streamlined as possible. We could not have navigated this process nearly as stress free or confidently without the help of Jared Wilmes and his team. Thank you so much!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend

I would 100% recommend the experience smooth and easy to understand/ complete tasks throughout the process. Being able to buy a property at 20 years old is a great accomplishment but would not have happened without Veterans United! The only negative I have to say is about a delayed closing our date was pushed back because there was a misunderstanding about my husbands arrival date to Hawaii, misunderstanding happen all the time and it is totally okay but I am unpleased with how it was handled. After being told that our closing date was being pushed back due to the mistake that was made by the veterans united team there was no accountability or empathy for the situation it put myself and my husband in, we ended up having to cancel and re schedule all utilities that were set up for the original closing date, we had to cancel our delivery’s to our new home that we’re scheduled to be delivered on the original closing date and we had to pay for more days in the hotel ($280) per night luckily it was only for 4 days which is not bad however the situation could have been a lot worse and the least we could have gotten was an apology.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
Would Recommend
Photo submission from Keith H.

The whole team was wonderful and they definitely went above and beyond to help us get and keep everything on track all the way up to the last second

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

4.5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

Working with Candy and her team has been such a wonderful experience. They are not only incredibly efficient but also genuinely personable, making the entire process feel much smoother. Despite our hectic schedule and the tight deadline to close within 30 days, they really went above and beyond to accommodate our needs. I truly appreciate their dedication and support during this time.
10/10 would recommend!!! Thank you Candy, Grace and Alyssa.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

Could not believe how smooth and quickly this Veterans team executed our process. Phil and Wendy are great! Highly, highly recommend.
Ron and Deborah Kight

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend
Photo submission from Michelle M.

I wish I would have known about Veterans United with past home purchases. They made the process so easy. Veterans United is an amazing company to work with. They made home buying a breeze!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Excellent attention to detail,from the the beginning of building my credit the team explained what I needed to do and guided me the whole way, Nov. of 2024 0. Zero credit score to closing on my home on August 15, 2025,, only draw back that wasn’t their fault the selling agent held my keys for a minute but finally got in my home at night,,no big problem I slept great and the next morning had my first cup of coffee in my own home.thanks Greg and Brittany first rate service all the way.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4.5 out of 5 Stars
Would Recommend
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

They were wonderful and went above and beyond to make everything go smooth and even when there was a problem they took the time to help fix and get the closing done. Best company I ever worked with. Highly recommend

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

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5 out of 5 Stars
Would Recommend

The whole process was well communicated and executed flawlessly online. The availability of the app and ability to review and sign all documents remotely was essential. The team at VU was always available to answer questions or give updates.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Veterans United made our first house buying experience a breeze!

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
Photo submission from Donald T.

Happy in Up North Michigan. Thank you, Veterans United!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

4.5 out of 5 Stars
Would Recommend

The staff (Jeff, Sarah and Natalie) were, from the start, responsive, professional and knowledgeable. They were great to work with and felt like we were a team working together toward a common goal.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

More Reviews

See all 434,894 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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