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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,162 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,162 unfiltered reviews

Starting on Page 838 of 14,873. Return to Page 1

5 out of 5 Stars

Everyone was so great! Even when I was having trouble with communication to the realtor and title company my Veterans United team took it upon themselves to call them!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Thank all of you me and my family owe everything to you we will forever think of you when we enter the house we bought.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Two weeks before contacting Veterans United, we were turned down and told we would have to wait a year at least before we could purchase a home through the VA by a local mortgage company. I reached out to Veterans United because I had received an email from them. That was in February 2025. Sarah reached out to us and made sure our credit was in order and that my less than 2 years of self employment would meet criteria. Once that was all good, she directed us to Mike and his team and the process was on. Mike and Chad were essential in assuring I had everything needed for underwriting. They were invaluable throughout the entire process and helped us buy our dream home! We closed May 2, 2025! Another great thing about Mike and Veterans United is that they do not stop being there for you after you close. Veterans United treats you like family not just another account number!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Highly recommend to anyone looking to purchase to their next property. They were so good my real estate agent added them to her contacts for future buyers.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4 out of 5 Stars

Almost flawless transition on my home loan refinance. And extra payment was taken for my old loan post closing on new loan. Loan officer was not very proactive in assisting with a solution.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars

Great job

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

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5 out of 5 Stars

Buying a home can be one of the most stressful experiences in life, and we definitely felt the pressure going in—but the VU team completely changed that for us. From start to finish, they made the process feel manageable, even during the most overwhelming moments. Their guidance, patience, and constant communication brought us a level of comfort and confidence we didn’t think was possible. They took the time to explain every step, answered all our questions—no matter how small—and truly cared about our success. On a scale of 1 to 10, a 10 doesn’t even begin to capture the level of care and dedication they gave us. Words can’t fully express how grateful we are for their support in making sure our family got the home we wanted. They turned what should have been a stressful journey into a positive, memorable experience. THANK YOU TO EVERYONE AT VU!!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

We have been very happy with our team at Veterans United and would highly recommend the company!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Jamie and the team were amazing!!! She felt like family, literally a sistah from another mistah. She answered a billion of my questions (and yes even my not so thought out ones). As well as kept me in check and disciplined so that I could finally purchase my first home. I couldn’t have asked for a better first experience with Jamie and the VU team!! If any of you out there are questioning should I got with VU and Jamie. I’m telling you that you can’t go wrong.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

3 out of 5 Stars
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars

The first time we went through VU for our home was hectice but Wei Wei and team VU walked us through the process till we got our forever home. The second time was less stressful because we have faith in Wei and the VU team to make the process smooth and smooth is fast. Kudos to the team and Wei.... Thank you VU for making this experience fruitful and minimal stress. Mahalo

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

I'm honored and privileged to have worked with the amazing Veterans United team. This may sound crazy but I'm already looking forward to buying another home just to work with the team again.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

Ready to see for yourself?

Experience first-hand why 354,410 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Thanks for hitting me up to save me money. Hopefully we can talk again and save me more money

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

This was my second consecutive home purchase with the assistance of Veterans United Home Loans. I hope I never must use them again for a purchase but that's only because I have my forever home. But refinance? In a New York minute, I'll be calling the team at Veterans United. I appreciate their hard work, and transparent communication. They gave a timeline, and they stuck to their end of the deal. We were off by a couple of days, but that was 100% on me. Feel free to pass them the baton. They'll take it and run the race of their lives for you.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

Always, available 👍

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

I would never…ever….use a Veterans specialist lender other than Veterans United! They are like family , that is how warm and kind they are. Thank you to ZACH ROBERTS TEAM!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

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