On point kept all parties involved on task.
Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee
I was very grateful that I got these loan officers. Via willing to bed backwards to help you get your house. I was very grateful that I was able to have their help and getting my dream house. I look forward when I get my second house to use them again.
You guys have been outstanding to deal with. We really appreciate the services we received through Veterans United!
Not much communication, speaking with disrespectful tones. Without Realtor Miss Stephanie we as buyers would've been lost without her during this process. The process wasn't very timely when it involved loan personal, lack of communication.
Response from Veterans United
Hi Collins,
I’m sorry communication throughout your homebuying process left you feeling unsupported and that some of your interactions came across as disrespectful. You deserved clear, timely answers along the way, and I’m glad Stephanie was there to help you navigate the process.
I’d appreciate the opportunity to hear more about your experience. Please contact the Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
My experience with Veterans United was amazing. They always answer my questions when I call. They called me with updates pretty much daily. They split up all the task to make it easy to get everything done without getting overwhelmed. I would definitely recommend them.
From the bottom of my heart I'd like to thank Jake, Joshua, Brooke, Arin, and Veterans United. Thanks for all the courtesy, knowledge, and professionalism y'all gave me. Making my home buying experience so amazing from beginning to end.
Megan was a Rockstar! She helped us out tremendously.
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Jeff and his team were amazing to work with. He took time to walk us through everything and answered all our questions. He is extremely knowledgeable on all things regarding VA loans from locking in a terrific rate to my tax exemption status. The whole process was quick and efficient. If you’re looking to purchase a home in NJ, Jeff is your man! When you have the right loan officer, buying a home isn’t stressful.
Process went very smoothly and Dava and Jared were great to work with.
Chris Hill and the team were excellent. They made the process easy and enjoyable
I had a really good experience from the initial email informing me about VU. all the way to closing! Craig, Sam, Emily all treated me well from the get go and heard all my worries. I would highly recommend Veterans United to anyone ready to purchase a home!
Thank you so much to everyone involved me and my family really appreciate your hard work and dedication! We made it to the closing table !
Bennett, Kurt, and Julia were absolutely phenomenal to work with! If I purchase another home or invest in real estate in the future, Veterans United will without a doubt be my first call.
