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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,764 reviews
670 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,764 unfiltered reviews

Starting on Page 94 of 15,793. Return to Page 1

5 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars

I was approve quick and guided on all steps from what I need to be approved to all the fees and questions I had... And I had a lot . The team was on top of making sure things moved smoothly and i understood what the next steps were !!! I am a Proud veteran home owner because of Veterans United!!!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Steven W.

Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Shannon and Mason were very helpful throughout the process

headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Devon and his team worked very hard to get this completedThanks Terry

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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5 out of 5 Stars

Tyler was great!

headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

4.5 out of 5 Stars

The only thing keeping Veterans United from a 10 is the loan origination fees that I would not have had with my regular bank. Our home buying journey began with a late night call in the car while driving cross country. We drove and talked to reps for hours, ultimately getting our VA eligibility and pre-qualification while still on the road. Our team was always available to answer our questions and even checked in periodically to see how our home search was going. I would absolutely recommend to anyone eligible to buy a home through them.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
Photo submission from Juan S.

Happy to have found a place we can call home!! Thank you Veterans United!

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Process was streamlined and incredibly easy. My loan officer ensured that I was well informed every step of the way during my home buying process and was incredibly easy to reach out to, answering all questions I had.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

They were very responsive throughout the whole process. It’s nice having a mortgage company that prepares you for the closing. They were able to help secure home owners insurance, and help set up utilities. This was second mortgage through them and, due to their customer service, it was an easy choice who to choose for our new home.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars

Amazing

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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Experience first-hand why 378,148 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

They were awesome and answered all my questions my contacts name was Scott F and he was very great to work with ,

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Everyone was great to work with and the process was stream lined and knowledgable.

headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

Josh was very professional yet personable. This is my second home through Veterans United. He always looked for and offered best options for me. He was very responsive by getting back to me if I had questions, and always asked how I felt about how things were going. Finally, he made sure we knew how to contact him with any future needs!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Very fast refi. Looking forward to working with Veterans United in the future.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Our team was fantastic. Got us where we needed to be

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

While looking online at a home I was interested in, I decided to click on a button to get a pre-approval for the "just in case". Although the computer did its thing and I had the answer I needed to go on about my day, I received a follow-up call from Schandler extremely quickly after! He asked me all the pertinent questions he needed to, with warmth and interest instead of that probing feeling around talking money and applications. He genuinely listened and to understand instead of check the boxes. The entire time working with him was quick and to the point while still answering all my concerns and giving me full confidence in his knowledge and ability. He made time for me, even when it didn't seem opportune for him. His guidance and estimations were right on and made the whole experience, from start to finish, seamless! I can't say enough about the online portal that gave me the ability to give and get all of my information with ease. I would definitely recommend them to anyone who is eligible to use them! Thank you over and again, Schandler!! You are top-notch!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Scott Finklang was so incredible to work with. Scott has led us with honesty, patience, and kindness. He made a scary process so wonderful. He worked with us over two years and through so many changes in our lives. He called to check in often and when we were about to close, we spoke almost daily and Scott never once let us feel like we were too much or asking too many questions. I truly believe that we were incredibly lucky to have someone so helpful and knowledgeable guide us. Thank you immensely. You have forever shaped our lives for the better. You felt like a true friend, not just a rep.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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