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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,040 reviews
608 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,040 unfiltered reviews

Starting on Page 94 of 15,968. Return to Page 1

5 out of 5 Stars

The team all were supportive and helpful through the process. I appreciate the ease of working with the team!

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Outstanding

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars

I would like to recommend letting new buyers know, verbally, how much they should expect to spend before closing on a home, so they can prepare better.

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

4 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

2.5 out of 5 Stars

There was a period of no communication, no return emails or calls for days at a time. During this time it was really frustrating.

Response from Veterans United

Hi Jesse,
I’m sorry you were left waiting for answers during your homebuying process. Going days without a response can be incredibly frustrating, especially when you’re trying to keep such an important process moving. I’d like to learn more about your experience. Please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

4.5 out of 5 Stars
Photo submission from Brad S.

Thanks to the Veterans United team!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

The process was long and the employees were helpful

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

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5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

I had a great experience with veterans United, Jason and Matthew went above and beyond. We had a home fall through 3 days before closing, but as soon as we found a new one they got things rolling. These guys are great to work with and we are very fortunate to have a team of knowledgeable professionals helping us along the way. Could not be happier with the process and how streamlined it was. This is our second home purchase with veterans united, great work guys.

headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Justin ...including the entire team that helped us get where we needed to be was amazing and outstanding explained everything and made sure we understood everything as we went moving forward. All of them are asset to the teams and companies that they work for and with. I would absolutely would recommend anyone to work with them. Justin and the entire team Thank You so much for everything and the time you invested in our family to make us Homeowners.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

the whole veteran united team work so well and efficiently together that made my loan and home buying process seamless and easy for us to walk thru.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Photo submission from John N.

Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

What a pleasure it was to work with our great team of people at United veterans! They went above and beyond our expectations. We would highly highly recommend them.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

3.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

We needed a home fast, and were moving from out of state. It wasn’t a problem for Justin and his team! Every day, no matter what questions or concerns we had, the entire process was smooth, the team was always kind and approachable, and I never had any doubts we were in good hands.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

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Experience first-hand why 382,633 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Kaycie Coffman

Loan Officer: Kaycie Coffman

NMLS# 2097412

5 out of 5 Stars

Very helpful and quickly done.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4.5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Great experience

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Colin was great.. He kept everything on track!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Photo submission from Frederick F.

From the bottom of my heart I'd like to thank Jake, Joshua, Brooke, Arin, and Veterans United. Thanks for all the courtesy, knowledge, and professionalism y'all gave me. Making my home buying experience so amazing from beginning to end.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

3 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Tyler was always professional and Prompt with the process and any questions I had. Great experience, Thank You

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

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