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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,327 reviews
835 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,327 unfiltered reviews

Starting on Page 94 of 15,245. Return to Page 1

5 out of 5 Stars

Thank you to the team assigned to me, this whole process has been effortless and they take the time to really explain things to me whenever I dont understand something. Great customer service

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Jay and the entire team at Veterans United made our home-buying experience exceptional. From first contact right through closing and beyond, we’ve felt supported, informed and valued.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Very professional and complete organization, they helped me through every phase of this process and helped make this as painless as possible. Great experience, great team.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Photo submission from Connie S.

You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

3.5 out of 5 Stars

Everything was fine for the most part. The only concern I had was some of the paperwork didn’t get updated until the last minute. This led to confusion over us providing a down payment, which needed more paperwork. This all occurred after cleared to close and led to delays in the final underwriting process. It did not affect our final timeline, but definitely added more stress at the end.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Cole and his team were AMAZING! They helped my husband and I purchase our new beautiful home. He listened to what I needed and responded quickly! We are so grateful and would be happy to recommend him without reservation!!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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5 out of 5 Stars

My team through my home buying process was very helpful and attentive. It was my first time buying a home and they were expertly able to guide me through the process.

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

4.5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Photo submission from Darryle L.

Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

Steve Brockman's team was amazing

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

Helped out so much. Would totally recommend to others

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

What can I say... I now own a home!
Excellent service from everyone with whom I worked. Exceptional attention to the details of the mortgage process.
Thank You!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

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Experience first-hand why 364,065 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Bill has been awesome working with. Explained everything and met my family’s needs and exceeded our expectations. Thank you sir for helping my family reach our dream.

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars

My team did an outstanding job as always and I appreciate their work and effort.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

100 out of 10 not just 10 mr Ellis was perfect answered all my questions when I asked nights weekends didn't matter would recommend

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Photo submission from Arthur S.

Love our new home! Thanks to Nick Berardini and the team at Veterans United.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars

This was my first home purchase and I was very nervous going into this process. My entire team made the whole process very simple and walked me through everything. I couldn't have been happier!!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Brittany and Rachael were very easy to work with!

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Every one I worked with was awesome..

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

4.5 out of 5 Stars

Service was great.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

Trip Klaus was the best.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

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