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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,263 reviews
428 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,263 unfiltered reviews

Starting on Page 94 of 14,943. Return to Page 1

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Trip and his team were amazing! They always checked in with us, and if we didn't understand something, they were great at explaining it to us! I would definitely, refer Trip and his team and I would definitely use them again! Thanks again!

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Photo submission from Angelia V.

This is me in front of Grace's Haven, my new dream home!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4.5 out of 5 Stars
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars

Maggie and the team are awesome! The entire process was easy and pain free!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

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Check My Eligibility
5 out of 5 Stars

So helpful during all the process, explain all questions i had, make everything more easy all the team

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Easy application process and approval

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Perfection in customer service and everything was so simple regarding document submission and quick efficient responses always wonderful.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Photo submission from Ryan O.

The Orton wants to thank Jimmy and everyone at Veterans United for helping us buy our first home!!! Thank you.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars

Everything was smooth and an timely. The process seemed too easy!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

My team went above & beyond my expectations . Always there to help me.
..

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Was on top of all issues. Maintained constant communication with our realitor. The covered all aspects of moving to include providing information like utilities and additional information on home security, internet and so on. Highly recommend.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

1.5 out of 5 Stars

Can definitely find better rates at a different lender. Felt taken advantage of and communication was also not the best!

Response from Veterans United

Hi Nathan,
I’m really sorry to hear you felt let down on both the rate and the communication. When you’re making big financial decisions, you should feel supported and informed, and I understand why this left you frustrated.

If you’d like to talk through what happened, I’m here to help. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Very professional staff...my thanks for getting me into my new home.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Photo submission from Brittany W.

Veterans United are just awesome. I knew I could reach my loan officer at any time. Since my military career, and exiting and now a 100% disabled veteran, there's a reason I've used these guys 3 times now over the last decade. These guys and gals are just an absolute pleasure to work with. I'm so happy they helped me finalize on forever home.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Yes , fully recommend.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

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