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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,748 reviews
642 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,748 unfiltered reviews

Starting on Page 94 of 15,759. Return to Page 1

5 out of 5 Stars

Hey i was a little fearful an stressful after we was suppose to close an it was delayed.but the team assured me we are moving forward an thats what we did an I am enjoying the New
home
feet up Thank thank you thank you

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

From beginning to end the process was smooth. The entire team communicated throughout every step. I didn’t feel pressured or rushed.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

My case was a little difficult because of the builder. However my loan team stayed in the pocket and stuck with it ensuring that I was able to move my family into a home we love. Philip in particular was very friendly and ensured all of the information he conveyed was accurate and timely.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars
Photo submission from Juan S.

Happy to have found a place we can call home!! Thank you Veterans United!

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

4 out of 5 Stars

Not knowing about the FLHB grant sooner and being able to track progress of approval would have been very beneficial with an additional $20k

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

4.5 out of 5 Stars

Matt Hina is great! Very helpful and kept me informed throughout the whole process. He was always available and answered my questions quickly. I would not hesitate to use Veterans United again. The whole team was very helpful!

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Lots of support and quick communication from this team. Overall great service thats both convenient top notch. Mike-

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars

I feel Lauren lagged in communication

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

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5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Our experience was fantastic! I highly recommend Veterans United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars

In house Credit Consultant is top tier!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Photo submission from Brian H.

Veterans United Was absolutely amazing from start to finish. When we first applied for this loan we weren’t quite there yet with our credit. Instead of being told no like we were several times in the past with other lenders, vets United Went above and Beyond and put us in contact with our credit consultant Charlie. He told us exactly what we needed to do in order to get our credit where it needed to be and within no time we were ready to talk to our loan officer! Darin was amazing And also went above and beyond to get us preapproved and helped us through the entire loan process. Morgan was our Loan coordinator and she was absolutely amazing! She answered every single one of our questions on a day-to-day basis And made this entire process smooth and very stress free! Kohlie was Our concierge she was very informative and very friendly! We are very grateful for our entire loan team. Veterans United made my Husband and I feel so appreciated for his service. I would absolutely recommend veterans United to any veteran looking to buy a home! We will absolutely be passing on the word to friends! Thank you so much Veterans United, for making our home owning dreams become a reality!

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

Chase was absolutely amazing this whole process. He talked me through anything if I had any questions and was always answering the phone for me and all my questions. His team is the best team and I would highly highly recommend!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

I can honestly say my team was exceptional. Thanks to Michael Peters and Dene Lorenzen, the entire home-buying process was smooth from start to finish. Their patience, knowledge, and communication were truly outstanding, and they were always willing to answer my questions and guide me every step of the way.I am incredibly grateful for everything they did for me. I would highly recommend any veteran looking to purchase a home to specifically ask for Michael Peters and Dene Lorenzen. They made the experience stress-free and exceeded my expectations.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

I had an excellent experience with Veterans United. I'm a first time home buyer and it's without a doubt stressful trying to learn how it all works, picking the right place, doing the right steps... Veterans United lifted most of the burden so all I had to do was find the right house. They knew the processes, they collaborated with my agent, they reduced the stress, and they were ALWAYS available for questions. Kris, Madeline, and Stephen were fantastic to work with. I cannot stress how awesome it was. My Agent was also impressed! Thank you for supporting me through this process!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

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4 out of 5 Stars

I was a special case coming from the UK and going through the homebuying process while across the pond made communication somewhat challenging. I had to use a family members phone number for my profile due to not having a US phone number and on multiple occasions I stated I would not have direct access to the phone number and email was the best way to contact me, but some VU individuals still attempted to contact me via phone.

headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

4.5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Photo submission from Paul S.

As mentioned above in my initial write up - here is my review thank you VU for being such an outstanding company/organization. All realtors love working with you all, and most sellers that never heard of you, loved you once it was all over and deal was over and completed. Hannah Liebhart and her entire team , Lauren Sprague, Emily Gandy, Kole Berry, and others I am sure behind the scene, did an outstanding job again....what a team effort.Precise execution of loan processing, and all upstream and downstream processes. This is my 4th and FINAL home, we finally got the dream home we always wanted. I will forever keep VU near and dear to my heart!Signed, Paul S. United States Navy Veteran, RM5, JC:2318

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars

The process was tedious but thorough. The service was friendly, personable, professional, and always available. My wife and I would like to give a special shout out to Justin, Andrew, Thoms, and Zachary. We felt extremely supported throughout the entire process. They were patient and made us feel very comfortable. A special thanks to Andrew for going the extra mile. The process was exhaustive due to our unique set of circumstances, but we are in our dream house and happy.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

My team with Veterans United was amazing! They made my process extremely easy with difficulty or stress nowhere in site!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars

They were very helpful in all aspects of purchasing our new home. Mike Rahmoeller was great to work with. He was good at getting back to me when I had questions, even on his time off. We only had one minor problem, which was with the VA not working as quickly as we wanted. But Mike and the rest of the team maintained constant communication to help us get through this process, which was very stressful.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

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