Crystaline had a great “can do” vision and was always on the lookout for our best interest and needs. Made this experience pleasant and fun.
That young lady rocks like Lita Ford
To the team who help me!
I do all appreciate to all effort to make my dream come true!!!Thank you mr:Steve
Who help me from day 1 through the closing date you still there helping me to do what I will do
I appreciate your team bigtime!!
Mark and his team were fantastic. Answered all my questions. They responded quickly to my concerns and walked me through process steadily. Thank you!
Arlo Topping stuck with us through the whole process, he actually went overboard for us, many times, even when we thought we’d wore him out.
Thanks so much arlo!
Gerald and Joann Greene.
Thanks to the Veterans United team!
Everyone was a great help and effective at guiding me towards my goal. Friendly and professional with the experience necessary to help answer any questions asked.
The veterans united team was amazing. Montgomery was exceptional. Thanks for everything!
Eric, your team have been phenomenal and pleasant to work with. All the information you all gave made the buying experience go smoothly. Thank you for everything you all have helped us with. Even the realtor Nicole was so pleasant to work with and had a lot of patience with us. Thank you again to you and all your people.
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Everyone was very knowledgeable and always available to answer questions. They also responded very quickly.
Our loan office and staff were great and always kept us informed as the progress moved on.
Smooth, quick and easy process. I must give a special Thanks to my loan officer Blake because he was patient with me even when I was indecisive. I literally contacted him randomly after starting the process about 1 year and 4 months ago and said hey I want a house now and he picked up right where we left off and got me my home in less than a month. I don’t think it could get any better than that. I would definitely recommend my team to my friends and family.
Everyone was fabulous. This was my first home purchase. As a female veteran I'm frequently not counted as worthy of my benefits. Absolutely no one at this company made me feel badly. The teamwork between your group and my realtor definitely met my Navy standards. Thank you all so much.
Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee
Colin was fantastic from start to finish. I originally planned on going with another lender, but Colin’s responsiveness, availability for questions and communication between Colin and both myself and my realtor separated Veterans United as the lender that earned my business 10/10 would recommend Colin and Veterans United to any veteran looking to buy a home.
I had a great team
Justin Darr was fantastic to work with. He made this the easiest home buying experience I’ve had yet!
I had another great experience with veterans united. This was the second time I have gotten a loan from veterans united
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I want to say that Aaron, Colleen, Marty, and Hope were AMAZING people to work with. As first time buyers, we were shocked how smooth the process was. They communicated really well with our agent, with us, and made things super easy to understand. Also, along with our agent, they did everything they could to make sure to have things within our monthly budget. By far the best group I have ever worked with. They are a stellar team! Would definitely have this team recommended for first time home buyers. 10 out of 10!
Great service and good communication at all times.
From the bottom of my heart I'd like to thank Jake, Joshua, Brooke, Arin, and Veterans United. Thanks for all the courtesy, knowledge, and professionalism y'all gave me. Making my home buying experience so amazing from beginning to end.
Julie is amazing. I was truly lucky to have her working with me.
The team from Veteran United starting by Tyler was extremely helpful and made things really easy for us, we really appreciated.
The only thing is that i could call and talk to tyler during the week ask if there's anything else I would need and he would hit me on friday 5 o'clock with a list of things that I couldn't do till some time the next week if he would of just told me in the being of the week it would feel so stressful waiting to get the answers he would need
Response from Veterans United
Hi Daniel,
Thank you for sharing your feedback. I can understand how frustrating it must have been to check in throughout the week, only to receive additional requests late on a Friday that couldn't be addressed until the following week. Buying a home is stressful enough without feeling like you're constantly waiting on the next step. I'm sorry the timing of these requests added unnecessary stress to your experience.
Clear and timely communication is so important throughout the loan process, and I appreciate you bringing this to my attention. I'd welcome the opportunity to learn more about your experience and address any concerns you may still have. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
