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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,496 reviews
690 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,496 unfiltered reviews

5 out of 5 Stars

The experience was outstanding. Everyone on the team worked fast, and had very good communication. I’ve worked with veterans United in the past and made the poor decision to move away from veterans United. I was fortunate enough to be able to work my way back and will be staying with veterans United through the duration of my contract. Working with Danielle made it easy, comfortable, and fun. Danielle constantly kept me in the loop, gave me the best options, and helped me when I was confused.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars

This was a great experience and it was so smooth. I never imagined buying a home could be so effortless on my part. VU took control of the reins and made sure to guide the process so there was less stress as possible. Kelly Bivens and Melissa went above and beyond their duties and their kindness and compassion was always on the forefront of their intentions. I would recommend them personally and VU as a company every time. Quick turnaround and super efficient every step of the way.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

The entire Veterans United team to include Charlie, Brandon and Dika were fantastic. They helped us along the way as first time home buyers. Answering questions, running numbers, monitoring our credit any time of the day or night. They were truly heros in this adventure and so helpful to make a big investment/life change as smooth as possible. The closing staff was even amazing as they approved a fast closing keeping things ready even as we were having trouble getting the final paperwork submitted as needed. The entire team truly made us feel like we belong to the veterans united family! Thanks and God Bless!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Billy and his team were exceptionally helpful throughout the long closing process. This was my fourth home purchase but was longer than usual due to navigating a short sale. The team remained helpful every step of the process which made the process as stress free as possible. Billy was even able to help me save money at closing. This made the transition between homes much easier for my family as we didn't have to go into debt managing the two properties.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

The loan team from Nick, Toby, Josh, everyone that worked hard for me for a home loan I truly thankyou.-Sincerely a Hardworking Single, Airforce Mom with a Dream to continue to Succeed In world like today🥹🥹🥹

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

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5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Here's a polished version that keeps your personal experience while making it more compelling and professional:As a veteran who spent over a year trying to buy a home, I am incredibly grateful that I found Kyle and Elissa at Veterans Home Loan United.Before working with Veterans Home Loan United, I was with another lender that simply didn't demonstrate the same level of professionalism, work ethic, or integrity. The difference was clear from day one.Elissa handled every request promptly and efficiently. She stayed on top of every detail, consistently followed up with all third parties, and often began working on new tasks within minutes of our conversations. Her responsiveness and dedication made a stressful process feel manageable.Kyle was always accessible, patient, and willing to take the time to explain every step of the loan process. He made sure I understood my options and never made me feel rushed or overlooked.Buying a home can be overwhelming, especially after a long journey, but Kyle and Elissa went above and beyond to make it happen. Thanks to the entire team at Veterans Home Loan United—especially Elissa and Kyle—I am finally living in my dream home.I highly recommend Veterans Home Loan United to any veteran looking for a lender that truly cares about its clients and is committed to helping them achieve homeownership.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

This was my second time working with Dustin, and he was just as great as the first. He kept me informed every step of the way, was always quick to answer my questions, and took the time to explain everything so I felt comfortable throughout the process.
The rest of the team was just as helpful. Victoria, my Home Buying Concierge, made sure I had everything I needed to get settled, including helping with utilities and other resources. Becca was also great and made the whole process feel smooth from start to finish. I really appreciate everything the Veterans United team did and would definitely recommend them!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Andrew made the process extremely easy. He was there for us every step of the way and was able to reassure us always when nerves began to creep in.

headshot image of Andrew Dorris

Loan Officer: Andrew Dorris

NMLS# 2812450

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

I wanted to give an shoutout to Amanda at Veterans United. She was absolutely outstanding throughout our entire home buying process. She went above and beyond to make sure we understood every step of the loan process, answered all of our questions with patience, and made what could have been a stressful experience feel smooth and straightforward. She is incredibly knowledgeable, professional, and genuinely cares about her clients.A special thank you to her son, Dylan, who was also extremely helpful throughout the process. Together, they made an amazing team and were always there when we needed guidance or reassurance.I highly recommend Amanda and Veterans United to anyone looking to buy a home. If you want someone who is honest, responsive, and truly invested in helping you succeed, Amanda is the person to call. Thank you both for making our dream of homeownership a reality!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3 out of 5 Stars

The closing costs leading up to the closing date kept fluctuating from a significant number to something more manageable. It almost made me back out of the deal due to how night it was.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Ellis Carter and the entire team at Veterans United Loans made my home-buying experience pleasant and far less stressful. This is my third home purchase—and hopefully my last. Moving and packing can be extremely taxing, especially for an elderly person, but I felt supported throughout the entire process. Although I am exhausted, I am also excited. Every team member helped me with care and professionalism throughout this journey. I have no regrets; in fact, I am truly delighted to have worked closely with Ellis Carter and VA loan associates.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Walked me through the process every step of the way, working with me even as I was coming back from overseas. Absolute pleasure working with VU

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

I had no problems, and was kept up to date throughout the process!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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