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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,652 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,652 unfiltered reviews

5 out of 5 Stars

Joe Koetting was just amazing! He was always available to answer any of my questions and would get right back to me whether it was through text or a phone call.
Joe is kind and very respectful, no question is a dumb question with him.
"I dont know if i could have done this without him"!

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

4.5 out of 5 Stars
headshot image of Travis Knierim

Loan Officer: Travis Knierim

NMLS# 2741873

5 out of 5 Stars

Great people. Very knowledgeable. Led me through the process. I am very appreciative.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4.5 out of 5 Stars

To be honest, I can’t believe I’m actually writing a review right now. I was just thinking about taking some equity out of my house and had no clue what the process was like and I could not believe it was that easy to get $150,000 loan the gentleman working on my loan Eric and Aaron were excellent with communication what we needed to do, etc., etc Naomi complaint would be they could have better explained the signing and how we would get the funds. My poor wife for seven days after a notary had come right to our house to sign all the paperwork there was more that should’ve been done to receive the money it seems Eric and Aaron once they were done with their part. It was like yeah that’s on that company. Good luck.. so just besides that at the end, I can’t stress how easy it was.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

As a first-time homebuyer, the process felt overwhelming at first, but the entire team at Veterans United made it completely smooth and stress free. Every single question no matter how small was answered with incredible promptness and precision. I couldn't have asked for a better experience!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

We had a wonderful experience working with the entire team! Everyone was always friendly, helpful, and ready to answer any questions we had. They made sure we stayed on track throughout the whole process and kept us informed every step of the way. Buying a home can feel overwhelming, but having such a supportive and dependable team made everything so much easier. We truly appreciate all their hard work and would definitely recommend them!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

10/10! The Absolute Best Team to have in your Corner!
Even with all the Bumps we ran into they still made my Dream Come True of being a Home Owner, They are Amazing People to work with and Always have your Best Interest in mind, I highly recommend them!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

4.5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Man I can't stop thanking Mr. Joshua Hughes and the Veterans United team for bringing joy into the lives of me and my family members. This dude is the real deal. Honest and on point with every step of the home buying process. He truly is a 5 star General in my book. I'll go to war again and again to secure this gents freedom, and you can take that to the bank. Thanks again brother for your support and expertise. Dammit Man you ROCK. 🙏🏾

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

The team was excellent and very helpful.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Chris and his team did an amazing job with our home loan. They worked diligently to ensure we were taken care of. There were hurdles along the way, but they navigated them professionally and with honesty. Being transparent through the whole process. We appreciate all the hard work, hours spent and effort invested into helping us close on our first home in a very short time frame. Thank you all again, and god bless! 🇺🇸

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

The team that I worked with did an amazing job and helped me every step of the way!

headshot image of Michael Peters

Loan Officer: Michael Peters

NMLS# 2248226

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5 out of 5 Stars

Our loan officers, Marlon and Tori were very helpful to my wife and I throughout the process. They let us know whenever we needed to submit any documents and kept us up to date when there were delays due to underwriting. Marlon and Tori worked extremely hard to make sure we were able to get the loan approved and clear to close.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

I can't thank the great team that was assembled to help me with our new home.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Chris, Matt and the team were great and really helped out alot.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

2 out of 5 Stars

Alan and his team were great; communicative, quick to respond, fantastic to work with. I would work with him and his team again in a heartbeat.Underwriting and the backend turned what should have been a 4-6 week simple refinance in to a 3 month drawn out affair. Paperwork was wrong on multiple occasions and it took 3 signing attempts to get it done, because names were wrong on official paperwork.I was happy with our overall price and where we ended up, but the fees were considerably higher than competing companies.

headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

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