Hello Team, I would like to express my appreciation to Veterans United. My experience was simply a 10 out of 10. Being new to the area, Ms. Melissa Kunkel allowed me to focus on new job. It has been a blessing to have her and the team take care of me and my family. Thanks for answering all of my question regardless of the time. I'm thankful every time I pull into the driveway of my new home. I would recommend Veterans United to everyone.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
VU is Awesome!!! I felt I had constant communication by phone, text and email. Everyone was helpful , knowledgeable and friendly.
Joe Choi was my Loan Officer. As a first time home owner I have plenty of questions. Joe answered all of my calls, answered all of my questions, and provided the best advice when proceeding with my closing documents. Joe Choi was hands down the best Loan Officer I could've been paired with as a first time home owner.
With Lauren Ross and David Kirby working along side him they made the process smooth and easy. Huge shout out to David Kirby for being quick and efficient. I submitted through the VA Home Loan website and within literal minutes David called me to get the paperwork rolling.
Great job from start to finish. Everything explained step by step
The team was phenomenal. Thank you Mr. Scott for answering any and all questions and concerns during the process. He was patient and was consistent in status checks and follow ups.
I am disappointed in Veterans United after half a dozen transactions in the last decade. Congrats on the quickest close for a botched transaction. These newbies need to understand that salespeople in The Villages are not held to the same standards as realtors. They are predatory. I do not want another veteran to end up in this situation. Highway rest stops are built with more environmental protections in place than 1978 Lockett Lane, situated along the Florida Turnpike and rattled with noise, truck, bus & vehicle emissions, etc. There are not enough trees planted to absorb any of it.
My experience with VU started off by me just calling in to ask a few questions about a loan. I had no intention on applying right then. I spoke with Torie H and we stayed on the phone for almost an hour and I was sold and applied for a loan. She made me feel very comfortable and wasn’t PUSHY. After applying with Torie I was told that my actual loan officer was Melissa and she was on vacation. But that didn’t stop Melissa from calling me to introduce herself to me. From there she made my home buying experience the easiest and smoothest ever. I decided to float my rate and Melissa called me or texted me daily to let me know where the rate was and where I stood. My whole experience with her was awesome. Melissa and her team made me feel like I was a part of a family. She gets my vote for the BEST in the business.
The whole team was very professional and communicative. This has been our very best home buying experience by far.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
At times it was hard to get ahold of my team but other than that everything else was good.
I really had the best dream team. From Seller, to Lender, to the VA, to the agents. Thank you Miss Ashley and Miss Crystal. Always in the best interest of the client. So patient and kind and mindful. We all went through some hurdles but ultimately had to go through them to get through them and eventually shoot for the win, I love you all and thank you all. 🩶
My local team was great, and they let up with everything and had me in the loop every step of the way.
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Excellent! Rebecca Fowler was an exceptional help; any questions we had were answered quickly and efficiently. 10/10 Streamlined process.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Rob and team have always been phenomenal. I’ve had to move a couple times, and they have been my go to each time; now it’s in my forever home and I can’t thank them enough.
