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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,867 reviews
692 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,867 unfiltered reviews

5 out of 5 Stars

cordial,knowledgeable,helpful, for us the concierge wasn't needed but it's a nice added service.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars

No

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Amazing staff and service! Entire crew was awesome to work with!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

4.5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

The entire team made our dream home a reality. Tracy went above and beyond to make sure she helped us get the best deal we could, including a great rate. Dustin made sure he kept us in track which is super important when time is of essence. The rest of the team, made sure we had what we needed to make sure thr transition was as smooth as could be.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

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5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4.5 out of 5 Stars

My over all experience was challenging being this is my 1st home purchase, but Schandler made it seem seamless and we were in constant contact and answered all of my questions and added info i was not aware of. I appreciated the entire team getting to work on my home and contract and made me feel at ease. if i sell or buy another home i'll be sure to call again on his services

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

I have worked with Tyler and Bri many times and every time has been excellent service. The best customer service. Always responsive and help in anyway they can.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

The entire team was very thorough with all the paperwork needed as well as very reachable to answer any questions I had along the way.

headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars

Everyone was over-the-top friendly, diplomatic, and professional. They went above and beyond to ensure that the loan went through and that ultimately I would be able to close on the home I wanted. I can not give enough thanks to everyone who had a part. And Adam was very understanding at a time when I thought about looking at NFCU for the loan. When it didn't work out with NFCU, Adam and the team welcomed me back with open arms, and that's what truly sold me. So I want to make sure that instances like these are well noted and shared. Thanks everyone! I'm only doing 9 because I'm a big believer that there is always room for improvement everywhere, so just look at it as being a very close to perfect 10.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

Tyson and Cole are an awesome team!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

This group of people under Seth are not only experts but are very helpful and attuned to your needs that it actually amazed me. I have never worked for a team so dedicated to their job.I'm proud to have know them. Thank you one and all.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Kollin and Hope made our home buying process as smooth as they possibly could. We had some... unexpected hiccups and they went truly above and beyond in getting us from pre-approved to finally closing. 10 out of 5 stars!!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

2.5 out of 5 Stars

I had multiple issues with paperwork with Veterans United. It seemed every time new paperwork was issued, I would find errors in it. It makes it hard to trust your numbers when I’m the finding errors.I will say, however, that Toby was usually very responsive even after hours.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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