A great experience5 . Wonderful people.
Tyler was fine. He tried but he was absent for a decent amount of time so I ended up working with Chris Hill. Chris was terrible, every conversation I had with him held a tone of condescension and arrogance. He was full of flattery and lip service but I did not feel once that he actually cared. He told me during one phone call "I dont care if we keep your business" additionally, talking with my realitor, Chris's attitude was similar talking with others as well. I Don't think he should be in a position where he deals with customers. Finally, underwriting took so long to start my file, we ended up closing 2 weeks after the initial closing date. The whole experience was very frustrating. Next time I mortgage a property I will not use this company.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
Great Job all, thankful for great technology and helpful videos and digital signing and was also greatful for my job that used Tech like Linking Paylocity my works pay consolidator. Makes loans much easier.
Fabulous! We appreciate the entire team effort in going through the loan process! We enjoyed working with Ryan, Derrick, and the other members of the team. Thank you for a successful and smooth process!! Highly recommend!
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Brad was excellent. Very knowledgeable. And went above and beyond to ensure all our needs were met.
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
This was the most amazing experience ever! The whole team worked together and made my wife and I feel so at ease throughout this potentially stressful adventure. I was me to the whole buying a home process so naturally I worked about everything but My Team of experts came threw for me on every question and concern. My wife and I are forever grateful for Veterans United for helping to make our dream come true. Thank you all so very much!
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
