Any questions I had were answered right away. Dan, Erin and Abby all worked together and made my home buying experience stress free.
Tim Alvis was our loan officer and he worked with us for quite some time. It took us over a year to find the the right house and he would always run the numbers so we knew what the expected payments would be. He also provided valuable advise on how to structure our loan.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Great service and dedicated team.
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Great support and easy transitions online.
The choice to collaborate with them has proven to be one of the most significant decisions of my journey. Their expertise and unwavering support have been crucial in my success, particularly in navigating the complexities of the home-buying process.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂
Stephanie and Sarah were absolutely fabulous! Made the entire experience quick and painless
I am confident in my loan, but thought it would be structured differently to lower my mortgage. Instead everything else upfront was covered, even giving me money back. Reading so much about rate-buy down from seller credits, underwriting seemed uninterested in even answering direct questions as to why they chose to structure the loan the way they did after I asked about structuring it a different way that worked very well on my end. Either way, I’m happy to close!
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Veterans United made the process straightforward and kept me informed at every step. My loan officer and team were professional, responsive, and supportive. I’d recommend them to other Veterans.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
My entire home buying team was Amazing. They allow me to ask as many questions as I wanted , check on progress as much as I wanted and just kept me calm whenever I got overwhelmed.
I can’t tell you enough how wonderful Cameron has been my whole process. It was my first time buying a home and I always thought to myself that it was the most stressful thing to do. But with his assistance and knowledge it turned out to be way better than expected! He’s been attentive and has always been good at communicating when I had questions or needed help. If you are looking for someone to rely on with your loan, this is the person you need to go to! I recommend him to everyone and without him and his team at Veteran’s United I wouldn’t be here today with my new beautiful home! So thank you Cameron and Veteran’s United Team for everything you’ve done for me during my journey!
Still need you all to give me back January's 1600 dollar house payment you were not supposed to take out. It's been over thirty days
Thank you so much, Sarina Ramos! We are still over the moon. Having you as our Loan Officer made the financial side of this journey so much smoother—your expertise is unmatched!It was incredible watching you and Jessica Contreras Cruz work in sync to make this happen for us. Elliott and I couldn't have asked for a better team to guide us through our first home-buying experience. Truly a dream come true!
