Our loan officer was above and beyond helpful. She put together staff and contacts that made the whole process run smoothly, following up consistently. We appreciated the whole process and was above our expectations!
This team has been spectacular and made things so easy and accommodating me on this move. I don’t know what I would’ve did without Ron and Lisa and their team.
From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).
The team was great to work with throughout the process!
Nick and the team moved fast and carefully. I cannot be happier.
Brock was very patient with my many question. He explained the different points and interest rates and how those affected my long term mortgage payments. We came up with the best plan of financing that fits my needs right now. The team also was very proactively in staying in contact with myself and my realtor. Everything processed smoothly even with a closing on one day to the wire transfer funding the next day. They did outstanding work and I will definitely use them again.
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Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Matt, Rae and their loan team were absolutely amazing throughout my home buying process. From start to finish, they were professional, knowledgeable, patient, and always willing to answer my questions. They made the process feel much less stressful by keeping me informed, explaining each step clearly, and making sure I understood what was needed along the way. I truly appreciated their responsiveness and commitment to helping me reach the finish line. Buying a home can feel overwhelming, but Matt and his team made me feel supported and confident throughout the entire experience. I am grateful for their hard work and would highly recommend Veterans United to anyone looking for a smooth, professional, and trustworthy home buying experience.
Veterans United have been Fantastic!
MR.Corey and his team have been great to work with.. it was smooth and easy. Everything was done through emails and phone calls, it was simple and easy. VU, was a BLESSING to me, a senior widow.
I recommend VU! 💯 %
It took me over a year and a half to find the right home. Sarah was always available to answer questions and offer advice frequently throughout the whole process.
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From top to bottom an outstanding experience. Absolutely Wonderful. My loan officer and her team went out of their way to make it a great experience. Samantha G and her team are the best.
Can't say enough about the great job that Lance and his team did helping us buy a house in Missouri while spending most of the time in California. The deal would not have happened if not far Lance and his team at Veteran United. We arrived back in Missouri the day before closing, did the walk through and then signed the papers. MY HOME NOW. THANK YOU LANCE AND VETERAN UNITED. BOBBY AND DEBBRA. ANGELIA
It felt like working with people who had never funded a mortgage for people out of state. This is 2026, not the 1900’s and you have VETERAN in your name. We are known for moving a lot. It’s embarrassing that something that has my title of veteran in the name is so unorganized and painfully bad. I got tired of apologizing for constantly changing standards. Especially the ones the day of closing. Paperwork that they had for weeks prior to closing. At the end of it all, the people we were working with swore to never work with VU again if it involved a POA. That is embarrassing. I wish you would get veteran out of your name. I’m tired of everything that has my title in it being of poor quality.Crystal was the only person who made it manageable. She would respond to questions even faster than I expected her to and really made it easier. She was actually competent and seemed to actually understand what stresses we were under. Bob was good in the beginning but seemed very disconnected from it all and was difficult to contact at times.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Austin and the entire team were great. It was great to be able to close within 3ish weeks. The team was always very helpful and quickly accessible. Austin was very professional throughout the entire process. My only major complaint with Veterans United is the 1% origination fee that they choose to charge (which they waived in my case), other than that my two home buying experiences with Veterans United have been awesome.
At every step, Veterans United personnel were there to help.
GR8. ..... My Mortgage Team worked together keeping me informed all the way through the process of getting the loan funded. Quick to provide information and valuable recommendations in the early process and providing Pre Approval letters in a timely manner. Changes did not bother them.
Rob and his team were outstanding. They were very professional. They answered all my questions and were very patient with me. My lender and his team made buying a home a pleasurable, comfortable and a relaxing experience. I will recommend Veterans United Home Loans to my family and friends and anyone who are looking to buy a home. Thank you for your service. I give them a 10.Best regards,Tawna Richards
