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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,241 reviews
633 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,241 unfiltered reviews

5 out of 5 Stars

Everything went so smoothly from start to finish and I can't thank everyone enough. Allie made the process so simple, even helping make the decision making process simple for us when we were torn between houses by helping us understand factors to consider on the lending side during negotiations. We never felt in the dark from start to finish.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Best home buying experience ever! Kyle and his team are amazing, I would recommend them to any veteran looking to buy a home, They make the process of buying a home so easy and stress free, Thanks again Veterans United for making my dream come true.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

My experience with Veterans United was absolutely fantastic. My Loan Officer Sarah and Loan Coordinator Suzann were on top of everything and made a quick closing feel like a breeze. They were friendly and professional and they made sure I knew exactly what I needed to do each step of the way!

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

2.5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Lindsey James and Jimmy Kris were amazing to work with and made the process extremely easy. They were always quick to respond, provide updates and answer any questions I had. I would definitely recommend them to anyone!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

3.5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

Miles Pivonka was AMAZING super helpful at all times answering all of my questions I was uneasy about the whole process and he really eased my nerves and had all the information I needed thank you again miles 10/10

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

4 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The process was easily streamlined for me as a first time home buyer. Easy going and low stress options were always available to me.

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Ryan was incredibly knowledgeable, patient, and always available to answer my questions — no matter how small. Ryan and Nate explained everything clearly, kept me updated every step of the way, and made sure we stayed on track all the way to closing. I always felt confident that they had everything handled. Going into this process I had a lot of nerves because it is such a big decision, but ryan was very upfront about everything and I couldn’t have had a better team to assist with buying our first home! Thank you both so much

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

Great team to work with! We had no issues and love working with Veterans United!

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

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4.5 out of 5 Stars

The upload process was no very smooth. However, the team is fantastic.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Levi and his support team were fantastic! They made the entire process easy and straight forward. From out initial encounter/call until closing, Levi was there for us, always being responsive and informative. If I could rate him higher than 10, I would have!

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Great service andkno support

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

The Veterans United team was absolutely fantastic and helped me every step of the way!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

The whole house purchasing process was extremely efficient, streamlined, organized, professional and all agents involved were helpful, courteous and friendly.Scott, Jacob, Grace, and Andrew were all wonderful! I was referred to Veterans United by a fellow veteran, and I will be referring others as well.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Austin Butler with Veterans United was an INCREDIBLE partner to work with in the purchase of our home. As first time home buyers, Austin was a fantastic resource for the myriad of questions I had throughout the process and was always available. Over a weekend where we were planning on viewing several properties but did not anticipate making any offers, Austin worked late on a Friday night to get us our pre-approval letter just in case we wanted to make an offer over the weekend (and sure enough, we did!). At closing, Austin was present to answer any last minute questions and even brought a house warming gift and card, a personal touch not expected but greatly appreciated. I can't recommend Veterans United - and Austin specifically - enough.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Toby Sullivan was with us every step of the way. Will highly recommend both Veterans United and especially Toby.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

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