I would highly recommend Veterans United to any veteran or service member looking to buy a home. They put together a Dream Team that handled every detail, which made the process stress free and enabled be to close in just over 30 days. Vickie Bell was my concierge. She connected my with real estate agent Scott Jones. He negociated the best possible terms. Alberto Barba, my loan officer guided me through the process of submitting all the documents needed. Brandon Viar, the loan specialist, kept me on the straight and narrow underwriting path up to the last minute. And Shari Wooldridge helped explain the closing costs, which was really weighing on my mind throughout the process.
The team kept things moving quickly. In a month, I had the keys to my first home.
Rob was very helpful and so was his team. The communication was awesome, and they helped explain different scenarios when we needed it most. I'm very grateful for them.
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
Everyone on the team were very helpful helping me throw the systems.
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Kevin and his team were exceptional! This whole process was seamless and professionally handled in lightening speed! Highly highly recommend! Kevin and his team did their magic and helped us get the home of our dreams.
For my first time buying a home, this was a seamless process. I was really impressed how smooth this went. Everyone here was great. Really quick to answer any questions I had and my wife and I are incredibly grateful for this entire team that made it such a smooth and easy process. Thank you, y'all did a great job.
Everything went so smooth from first contact to the closing.
Honestly amazing people to work with!
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
Excellent customer services and very prompt!
Thank you Veterans United for taking care of us and making my first time home buyer experience smooth. I appreciate y'all.
Corey was great to work with. He was thorough and straight forward at every turn.
4 months 14 days later I'm Finally done with this nightmare. One unnecessary complication after another. I suspect biased service / treatment throughout the ENTIRE process. Very little useful guidance or assistance from my "team" (except for Melissa she was Awesome and did what she could to help) lackadaisical to no communication combined with days of absolutely no progress. My loan officer was out of the office for weeks on end, well aware of the closing date when he left. Reflecting it appears there was no concern or communication about handing off my file to someone that would be in the office able to give my file the attention it needed. To accept a contractual down payment while questioning rent credits from the same funds and contract is mind blowing no one can make that make sense on their best day. In short if Anyone ask me about this company my words will be "RUN AWAY fast and far as you can. There are better options I'm sure!".
I was not thrilled with some of your underwriter's requirements. However, Dan and Jenny were always awesome to deal with when I got frustrated. Having people like that can make all of the difference when you are constantly supplying paperwork. Dan and Jenny were always upbeat and never too busy to help.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
Torri Thomas, who was our loan officer was superb in all aspects of the loan process. She was there 24/7 to answer all of our questions and explain complex language that are typical on these types of documents to layman's terms that can be easily understood even to us common folks. She was very patient and always gave us the heads-up on what to expect next, so there were never any surprises that we did not know about, so we never felt over or heads with all the paperwork that comes with buying a new home. Torri always makes you feel like she has your back and for that we felt very comfortable though the whole process.Kristine Wilder was part of our loan team, and she kept the process moving along by sending reminders of items that needed our attention or by working with the underwriters to make sure our application moved forward without any problems.Veterans United are very lucky and should be proud to have Torri and Kristine on their staff representing them and working with veterans like us to assist us in bettering our lives and our families' lives....Thank you once again Ms. Thomas and Ms. Wilder for all that you do!
Mark and his team are awesome and ensure that everything has been handled in a timely matter
A real smooth transaction from beginning to end when we hit a rough spot Jamie fixed it promptly
This is our second time working with the team at veterans United, they did a fantastic job! We love working with them. They are always so helpful, no matter how many questions we had. 10/10!
