Everyone in my team was phenomenal, super easy to get work with, answered all my questions in easy go understand terms being a first time home buyer. The package I got to the new house was absolutely above and beyond! Between the personalized sign for my garage, treats for my chinchilla jetty, beautiful blanket, and yummy treat was truly amazing. I cannot thank everyone enough for helping be purchase my first house.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Bill Musik and Veterans United are the only candidate many I trust to make our homeownership a reality.
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Just OUTSTANDING Team work and customer service
My experience with Veterans United was outstanding. The entire team guided me through each step and kept everything clear and easy to understand. Every question I had was answered quickly, and the communication throughout the process made a huge difference for my family. What I expected to be stressful ended up being a smooth and manageable journey because of how well the team supported us. I am grateful for the level of care and professionalism they showed from start to finish.
We had a GREAT experience with Veterans United and their entire team, especially Maggie Schuh. The process was stemless and we felt like we were in good hands. We did have a family friend who is does home mortgages and she asked us to use her and that she could beat or match Veterans United rates, fees, etc. We did entertain the friend, but the process had some bumps in it. We decided to let the friend go and go all in with Veterans United. We did this because never once along the way did a red flag pop up. Everyone we dealt with came across very experienced. We really felt like we were in good hands! Thank you for helping us buy our forever home. We really appreciate everything!
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
EXCELLENT CUSTOMER SERVICE!!! Colin and the staff were there for us every inch of the way! We highly recommend them to fellow veterans!
Everyone was very friendly and very helpful. Just make sure you take your time and go at your own pace, they will understand and work with you.
I appreciate Chad and Jamies hard work and follow up as well as great attitudes.
As I mentioned to the team. I had to mention a few times that numbers were not accurate and the last couple days prior to close they were finally corrected which was a significant difference in the final numbers.
This is my second time going through
Veterans United. I appreciate all the help I received from the team and how easy they made this process go once again.
Did not walkthrough closing, showed up unprepared and jumped through hoops to make sure title company received closing costs.
Very knowledgeable and friendly.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
The website is informative and great for keeping the borrower up to date in the process. The team is accessible. The first person to contact me, Chris Rohr, stayed with me throughout the process. He provided a warm transfer for any of his team mates I came in contact with.
I am not pleased on this refinance went. Relatively smooth but information passed to me was not correct. Additionally, was not informed to stop auto pay so I am out money until a different company does their part. (up to 30 days). Initial loan was smooth but this refinance was not. Also was sent to the advocate (Ms Donna) which didn't help much as she called to discuss but was ready to get off the phone after introduction and didn't even ask my thoughts of the entire issue (took info from Company side).
