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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,215 reviews
745 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,215 unfiltered reviews

5 out of 5 Stars

This was the first time I got to use my VA benefits and the entire team was great! They were all knowledgeable and worked with urgency.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

4.5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Veterans United made our home-buying experience easy from start to finish. Our loan officers were always helpful, responsive, and kept us informed every step of the way. We’re incredibly grateful for all their hard work and for the thoughtful housewarming gift. Thank you for helping our family get into our new home!

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

To whom it May Concern, June 15, 2026
My wife Marjorie and I would like to Thank the staff of Veterans United Home Loan very much for accepting us to refinance our home mortgage through you. I was quite impressed to receive a txt call and email after filling out an online application from
MS Jen Huppert introducing herself to be the agent handling our application. we received and immediate quote on the same evening that same day and compared her quote with 3 other lenders. We like her quote because it gives us more breathing room from the old one, so we proceed to go forward with her. She was meticulous on her instructions, directions and guidance getting all our documents submitted correctly in a timely manner. She was very professional and new her job well, she has shown great tact and communicates very respectfully to myself and my wife which made us more comfortable with Veterans United. if we ever run into families and friends trying refinance their homes, we would gladly recommend Veterans United and contact MS Jen Huppert. A big Mahalo to VU.Semper Fidelis
MB Floresca USMC retire

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars

Nick and his entire team are truly exceptional and I'd recommend them to all that have served! They made the entire process easy and are always very responsive and helpful with any questions you may have.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

The team I had made it a smooth transition, outstanding job!!!!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

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5 out of 5 Stars
headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars

Process was super simple thanks to the Veterans United team.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Kelly and her team were incredible to work with. Her professionalism and dedication to her clients was incredible. She was a joy to work with and we’re so grateful for her and the team at Veterans United.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

1.5 out of 5 Stars

Poor overall experience. Way too many people involved, main person I was dealing with was on a plane during closing. Was promised 600-800 dollars at time of closing, but instead they ended up *trying* to bill me like $150 at time of closing. Also sent me a lot of HUD’s with incorrect numbers. I will not be recommending this lender to any of my veteran friends at all. I wish I would’ve used a different company.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

3 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

4 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

0.5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

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