Very proactive, knowledgeable and professional people,
10/10 highly recommend. The had the best experience buying a home with Veterans United.was it stressful yes but overall I’m happy and I got the house. James Walrod was phenomenal. James followed up every week even after my file went over to the underwriting team. He explained the process and made sure I knew what was going on. James also gave heads up if changes were made. I still closed on schedule and James came for my closing which was very nice. I am so happy and grateful for his kindness, patience and professionalism.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Everyone was super helpful despite my fairly busy schedule. Thank you all for flexing your times!
As a first time home buyer, they made the process so easy.
Amanda and her team made the whole process smooth while I was deployed. I wouldn’t have done it without all their assistance and help.
My lender was Don Smith. Don was fantastic to work with. I was frustrated with many last minute requirements by the underwriters, who kept “moving the goalpost” by frequently coming up with new requirements, or changing previous ones after I completed them. It was quite frustrating, and there was a period of time when it seemed like the loan wasn’t going to be funded, lasting up until the day before closing when we got the word that the underwriter was finally satisfied and wouldn’t have any more last minute hoops for me to jump through.Don was my point of contact, so he had to bear the brunt of my frustrations. He handled the situation with patience and the utmost professionalism. It was apparent throughout the process that Don is an expert at his job and that he is passionate about helping buyers get across the finish line. I cannot speak highly enough of Don Smith.
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They made the process seamless. Stayed in touch to make sure everything was going smooth but wasn't overbearing. Awesome to work with.
Refered one of my soldiers
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Everyone was extremely professional, friendly, proficient, and overall great to work with.
Everything went so smoothly from start to finish and I can't thank everyone enough. Allie made the process so simple, even helping make the decision making process simple for us when we were torn between houses by helping us understand factors to consider on the lending side during negotiations. We never felt in the dark from start to finish.
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Best home buying experience ever! Kyle and his team are amazing, I would recommend them to any veteran looking to buy a home, They make the process of buying a home so easy and stress free, Thanks again Veterans United for making my dream come true.
My experience with Veterans United was absolutely fantastic. My Loan Officer Sarah and Loan Coordinator Suzann were on top of everything and made a quick closing feel like a breeze. They were friendly and professional and they made sure I knew exactly what I needed to do each step of the way!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Lindsey James and Jimmy Kris were amazing to work with and made the process extremely easy. They were always quick to respond, provide updates and answer any questions I had. I would definitely recommend them to anyone!
Miles Pivonka was AMAZING super helpful at all times answering all of my questions I was uneasy about the whole process and he really eased my nerves and had all the information I needed thank you again miles 10/10
